- Approximate cost of services:
- $300.00
Got Rid of the Mice in the Attic Myself
Hello Unimpressed in Whitby,
Your review is puzzling to us. Our standard guarantee for mice is 6 months. We very rarely, if ever, offer a 1 year guarantee. Also, it is part of our routine to check the entire perimeter of the house for mouse entry points. So I can't think of why it would be that we would not go into your backyard to check for entry points, especially if requested.
Our practice is to accept payment after 4 services, depending on the severity of the situation. Most mouse problems are solvable within that framework. However, if a serious mouse problem has developed over time, we might plan for even more visits, or leave one or 2 traps behind on the last service. And of course, within the guarantee period, we will come back at our expense if the homeowner hears or sees more mice. Understandably, this is always an inconvenience for both us and the homeowner and requires the full cooperation of the homeowner as well.
May I just add that the use of tamper free bait boxes around the perimeter of the outside of the house is a concern, as they serve to draw even more mice toward the poisonous food contained in the boxes. After that, poisoned and dead mice might be scattered about (or in) your home, left to be eaten by other animals, birds, and pets. And of course, the stench of dead mice will attract flies. This is a potential health issue.
Even if your guarantee time is up, I hope you will not hesitate to contact us. We would like an opportunity to make sure you mouse problem is solved cleanly.
Regards,
Paul
Hi,
Paul here. It has been some time since we made our 5th visit (yes, it was indeed 5) to solve your elusive hornet problem. Sounds like the trouble has settled down and I am glad to hear it. As you have mentioned here, our issue was in dealing with the unknown location of a hornet nest in your home. What made the problem more difficult was that we knew the nest was behind the bricks in an area designed to allow air movement. We could have easily introduced a powder chemical to find and kill the hornets, but that could have potentially exposed you and your family to chemical dust migration. I hope you understand that it simply would have been unethical to have done that. Instead, I was determined to solve it using the safest method possible. It was frustrating for us both. My pest control license requires that I do what is safest for the customer, even if it means inconveniencing myself and them! By the 5th visit, neither one of us were very happy to see each other, were we? I do apologize for venting my frustration over the difficulty of the situation. But the fact is, and will always be I would rather have a safe, but annoyed customer than to risk putting them in harm's way.
This review has been removed by the author.