laura from Whitby
laura from Whitby
1 review Whitby, ON
0/10

mice removal

I had called paul to come and see what was in the attic, he told me it is mouse. He said that he could take care of it and guarantee for 6 months. He came 4 times all 4 times there was mouse in the traps,( attic and garage). On his 4th visit I had to pay him, and he said mice are all gone. I wonder how he knew that as there was a mice in all the traps still.I would have thought the traps would be put down till no more mice where caught. But he told me to call if we hear or see anything. My husband called and told him there was a mice come down the outside of the chimney from under the roof. Paul would not come back, so we put traps down and that same day we had a mice in 3 of the 4 traps we put down. (1 in garage 2 in attic)
My husband called paul and told him there was mouse still, paul was rude to him on the phone, but came, and took the trap and mouse away, from the garage. I did not know that my husband had gone in the attic to check the traps there, so I had paul go up and check he was not happy about it but he went up, told me there was no mouse up there. I told my husband, about pauls visit and that he went in attic, Turns out my husband did go up and there was 2 mouse in the traps. when my husband got home he called paul, which again was very rude and would not answer my husband question about the attic and the mouse. My husband asked paul two times about the attic and all paul said was we have no more mice. NOT TRUE we still are getting mouse in our traps.
We are going to deal with the mice our self, now that my husband is no longer traveling, I have a bad back and waiting on surgery so I could not bind over to pick up the traps! PAUL is NOT THE GUY TO CALL FOR MICE!!!!!! Way to go paul I feel like you took our money and ran, and left us still with mouse.

Approximate cost of services:
$349.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?