Starline Windows

Windows & Doors Installation & Service
Victoria BC V8Z 1E7
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Reviews for Starline Windows

Average customer rating:
4.5 10 (25 reviews)

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montana from Coquitlam
montana from Coquitlam
7 reviews Coquitlam, BC
9/10

Replacing Windows

The company I work for actually uses Starline Windows in our building projects and so when it came time to replace my windows at home, I had contacted them. They are very good quality windows and are reasonably priced. The customer service is also great! The staff is caring and understanding of your wants and needs which is wonderful. They suggest their opinions if your looking for some advice when unsure what to get, but aren't pushy which makes the experience that much better. I would highly recommend this company if you or someone you know is looking to replace, or needs windows for their home. The quality and service you receive is well worth it.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for this post! We take pride in delivering the best customer service possible, from point of sale right upto the delivery and/or installation of our product. We really appreciate your kind words, and look forward to working with you again in the future :)

Dave from High Definition Roofing Ltd.
Dave from High Definition Roofing Ltd.
2 reviews Victoria, BC
3/10

Ordered Zone B Windows

Paid for zone B rated windows. Had a contractor install them. Went to get my energy rebate, and was told that there was NO rating on the window stickers, or on the invoice. When I called in they assured me I would receive it Monday or Tuesday the next week. I did not, and I had to place an irritated phone call in order to finally receive a company letterhead stating the windows were zone B. Just a headache I shouldn't have had to deal with in the first place, and added poor customer service to the experience.

And now it is unclear if I will receive the rebate or not....

Approximate cost of services:
$3,300.00
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mango  from Richmond
mango from Richmond
2 reviews Richmond, BC
10/10

windows

wonderful thing to be able to order energy efficient windows from a local manufacturer. sale person was very knowledgable and explained the different products and their features as well as the different window glass. the windows work very well and the prices are reasonable. very satified with their products.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for this post! Starline Windows IS proudly Canadian and family oriented. It's refreshing to receive such wonderful feedback and appreciate your taking the time to do so. We appreciate your business.

Sonia Thomson in Delta
Sonia Thomson in Delta
6 reviews Delta, BC
10/10

New house construction

With so many window companies to choose from I had difficulty deciding which one to use. The quotes I received varied greatly but several of them were in the middle of the range. I chose Starline largely because of the exceptional customer service I received from my sales rep. He has been out to the job site multiple times and responds quickly to email requests and questions. He has been very upfront about costs and was helpful in suggesting ways to save money without compromising quality or style.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for this post! Your feedback is appreciated. Follow up is key to our commitment to Quality, Comfort & Peace of Mind. We strive to give the best possible customer service and are glad you were pleased with your service.

Peter Lei in Burnaby
Peter Lei in Burnaby
4 reviews Burnaby, BC
8/10

New low-e windows for new build.

Ed was our sales consultant for our new windows on our new build. He showed us the different style and configurations of windows available. He also explained the pros and cons of each type. Once we picked our windows, they were delivered on site with ease. Great service and products!!!

Approximate cost of services:
$9,800.00
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Company Response

Thank you for the kind words. Any and all feedback is appreciated. We are pleased that you were happy with our service :)

brian in Burnaby
brian in Burnaby
7 reviews Burnaby, BC
8/10

got new windows for my home

I got new windows for my home, and got what asked for. I asked for black exterior trim and white interior and got just that, the black exterior trim was not painted. It was actually black vinyl, so that if you scratch or scrape it, it's still black underneath. The only thing I did not like about the windows was the security lock, no security lock was provided not like other window manufacturers. That means I cannot have my windows opened up a crack and temporarily lock them, which I thought was not that good of a design. I will have to call them to find out why and see if they can add them on later.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for this post. We are happy to hear that you were pleased with our product. Sorry for the delay in a response, as we were unaware of this site and the posts, until now. Nitelocks AKA security/safety latches are an option and can be added to any of our slider windows upon ordering, as well as, after the fact. Pls. feel free to contact sales@starlinewindows.com or call 604-882-5100 to inquire about receiving these parts to , if you haven't already done so. Thank you for choosing Starline Windows.

Sherri in Walnut Grove
Sherri in Walnut Grove
6 reviews Langley, BC

First Review

10/10

Windows

We replaced all our windows - their price was very reasonable and the job took about three days. They had good quality control and every day they cleaned up. We did in last July and very happy with the product. The manager Dan was very good and came and fixed an issue himself! .

Approximate cost of services:
$6,700.00
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Company Response

Thank you for taking the time to post here. I apologize for the delay in a response, as we were unaware of this site, and the comments customers have been posting, until now. We value any and all feedback and appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Starline Windows

Starline Windows has been proudly designing, and building windows for the past 50 years. Industry leaders, from architecturally designed commercial aluminum windows and doors to the most modern residential vinyl window and door products.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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