Paid for zone B rated windows. Had a contractor install them. Went to get my energy rebate, and was told that there was NO rating on the window stickers, or on the invoice. When I called in they assured me I would receive it Monday or Tuesday the next week. I did not, and I had to place an irritated phone call in order to finally receive a company letterhead stating the windows were zone B. Just a headache I shouldn't have had to deal with in the first place, and added poor customer service to the experience.
And now it is unclear if I will receive the rebate or not....
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