Reliance Yanch Home Comfort Barrie

We had our annual inspection of the furnace and air conditioner. Once again we got efficient service and were pleased with the technician (Darrick 11339). He was friendly and helpful giving us a complete rundown on the condition of our equipment.
Thisinspection was part of the protection plan which gives us the comfort of knowing that a reliable contractor is standing by. We have had emergency calls in hte past and they have bee promptly answered.

Our service area is not listed but it is the Yanch territory.

Our Service Guy has been Derrick for a number of years now, through a few furnaces. He is always friendly and helpful and a great service representative. He offered some great advice when it was time to upgrade to our present furnace.

Our serviceman from Reliance (Yanch) name is "Ian", his employee # is 11376 - We have been so extremely pleased with his excellent service in terms of expediency, quality and professionalism that we purchased a yearly service protection program with Reliance!

We booked a service call between 7:00 a.m. and 11:00 a.m. and were told we would received a call prior to the technician coming. We got our call with a 15 minute lead time. Derrick arrived with a pleasant smile, introduced himself, told us what he was going to do and got on with his work. Once finished, he explained to us what he had done, provided us with a copy of his 21 Point Tune Up report and bid us a good day. He was a very pleasant man and we will be asking for him the next time we have a service call. Thank you Derrick. Our units are on a rental contract and the service is included in the cost.

Derek Willette did a wonderful job. He was very precise and accurate and he gave an excellent service. We highly recommend this very nice young man. I will highly recommend this Company.

Dan Haly technician did a service & adjustment of furnace, helpful advice & comments to me; i feel reassured about reliability & safety of equipment. Great protection plan & great technician. Thanks Dan.

Steve Bowden from did an excellent job. He was very courteous and helpful. I feel confident that he is an honest, reliable worker and I would not hesitate to call on him for future furnace or air conditioner repairs.

Our Furnace protection plan covers a yearly tune-up which was done by Derek W. (Derek had also done some service work for us in the winter.) He is very knowledgeable, courteous and polite -- he even phoned to say he'd be 5 minutes early! In a service business your front-line staff can make or break the customer experience -- Derek is the best. Thank you.

It seems water was pouring out of the top of our water heater, called Reliance and a technician was dispatched within 30 minutes. Derrick Willette was our technician, he was very polite and courteous and with his help arranged to have our new hot water heater installed for this Saturday. My husband and I are very satisfied that the problem can be taken care of so quickly. Thank you Reliance, Sincerely, Anne Cassidy Duncan

We have used Yanch since moving to this area 2 years ago. Steve, who was here today to do our annual checkup under our maintenance contract was very pleasant, knowledgeable, and had helpful suggestions.