Reviews

10/10

Request for quote was promptly given, sample provided and brochure. Daryl was informative, confident and provided excellent customer service. Price was excellent and No pressure to make a decision. I was told how to confirm order when ready and was kept informed of progress to delivery. Installation was quick, efficient and I love the new window. Competitors were not interested in a small job (1 window). Thank you Daryl & Jeff.

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Company Response

Hey Marilyn, we really appreciate you taking the time to share your experience here and thank you for choosing Panes Window Mfg.

Daryl

10/10

We booked a service call between 7:00 a.m. and 11:00 a.m. and were told we would received a call prior to the technician coming. We got our call with a 15 minute lead time. Derrick arrived with a pleasant smile, introduced himself, told us what he was going to do and got on with his work. Once finished, he explained to us what he had done, provided us with a copy of his 21 Point Tune Up report and bid us a good day. He was a very pleasant man and we will be asking for him the next time we have a service call. Thank you Derrick. Our units are on a rental contract and the service is included in the cost.

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Company Response

Thanks very much for sharing your great experience, we truly value your business.