Vinyl Window Designs Ltd

Windows & Doors Installation & Service
300 Chrislea Road Vaughan ON L4L
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78%

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Reviews by rating (past 12 months)
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Reviews for Vinyl Window Designs Ltd

Average customer rating:
6.9 10 (47 reviews)

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Wendy Hassard
Wendy Hassard
1 review Perth, ON
10/10

New window installations

I have had a problem with the seal breaking in a few of my windows. The original window company has since been bought by Vinyl Window Designs and they came to my rescue, honoured my warranty and replaced the 4 affected windows. They were terrific!

Steve came to measure the windows and then came back today to install them. He was wonderful, very efficient, very conscientious and he did an amazing job. Vinyl Window Designs is lucky to have such a professional installer. I would highly recommend this company, for their quality windows, great customer service, and amazing installer.A 10 absolutely!
Wendy Hassard, Perth, Ontario

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Company Response

Hi Wendy! Thank you for taking the time to leave us such an amazing review!

grazianinanni
grazianinanni
0 reviews Hamilton, ON
10/10

Great service

Vinyl Window Design replaced all our windows 18 years ago and they’ve stood behind their windows ever since. Recently replaced foggy window , installer (Loren) was quick, on time, with appropriate PPE and professional. VWD has addressed all our minor issues over the years with the same quality service. Highly recommended!

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Company Response

Hi Grazianinanni,

Thank you for tanking the time to leave us a 10 star review! We appreciate your honesty towards our company.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement Windows

We had windows in our backroom installed about 12 yrs ago. Two of the panes went foggy. We contacted the installer and he forwarded us to VWD. Their service tech arrived at our home and quickly replaced the two panes. We had no problems or issues during our dealings with the company and were very pleased with the work the service tech provided.

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Company Response

Hello there,

Thank you for leaving us a 10-star review! We are happy to hear about your satisfaction with our service team!

jorjahb
jorjahb
0 reviews Peterborough, ON
10/10

Replace Defective Glass Windows

Two of our three front windows (3 in 1 Unit) contained defective glass. LOREN efficiently and professionally changed them out. WE were very impressed.

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Company Response

Hi Jorjahb,

Thank you for leaving us a 10-star review! We are happy to hear about your satisfaction with our service team!

Private User
Private User
Private User reviews Ogoki, ON
10/10

Replacement window panel

I had a defective window panel so I called VWD customer service. They promptly worked with me to get a replacement panel and setup a service installation date. It's always a pleasure working with VWD as I have dealt with them for 20 years now. Thank you for great service!

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Company Response

Thank you so much for taking the time to leave us a 10-star rating - it's much appreciated!

Kim B
Kim B
0 reviews Manilla, ON
10/10

Replacement Window

We had a need for one window replacement. Previous individual we contacted never followed up with us. We contacted VWD who were extremely helpful. They guaranteed their window product and offered to install the replacement under warranty. Everything about our experience with VWD was professional and helpful, including Loren, the service technician. He was punctual, friendly and efficient! Highly recommend VWD!!

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Company Response

Thank you so much for taking the time to leave us a 10 star rating - it's much appreciated!

adamspaquette
adamspaquette
0 reviews Toronto, ON
10/10

Great service

We had all of our windows replaced. We had a small issue with one of the windows but had a lovely technician named Loren come up to fix it. No concerns with the product or service at all!

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Company Response

Hi Adam,

Thank you for your review, we are so glad to hear about your experience with VWD!

Private User
Private User
Private User reviews Norwich, ON
10/10

Issues Resolved

We had a few issues with the windows in our new home....Loren came and quickly resolved them. Very impressed with his manner and expertise. Thanks so much, really appreciate it!

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Company Response

Hi,

Thank you so much for your review, we are so happy to hear about your experience with VWD.

Regards,

Vinyl Window Designs

Sonia in Windsor
Sonia in Windsor
0 reviews Braeside, ON
10/10

Windows

We were having problems with our patio doors and a few windows in the home. Excellent and quick service from Loren!! Thank you so much for resolving all our issues!

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Company Response

Hi Sonia!

Thank you so much for your review, we are so happy to hear about your experience with VWD. Our factory-trained service team comes with many years of experience. We value quality at VWD, and when a window needs service, VWD does its best to ensure the issue is resolved in a timely fashion. We are so happy to hear about your experience.

Regards,

Vinyl Window Designs

Jason in Toronto
Jason in Toronto
0 reviews Val Therese, ON
10/10

Window replacement

Window seals let go in a few of my windows but the company was easy to deal with and replaced umder warranty with no issue. Service was prompt considering we are in a pandemic. Loren, the service technician, was amazing to deal with. Hes punctual, courteous, hilarious, and clearly a proffesional in his trade.

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Company Response

Hi Jason!

Thank you so much for your review, we are so happy to hear about your experience with VWD. Our factory-trained service team comes with many years of experience. We value quality at VWD, and when a window needs service, VWD does its best to ensure the issue is resolved in a timely fashion. We are so happy to hear about your experience.

Regards,

Vinyl Window Designs

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vinyl Window Designs Ltd

Vinyl Window Designs (VWD) is a manufacturer of residential vinyl windows, entry doors and patio doors. For over 30 years VWD has built a solid reputation for providing the best quality products at a great value for residential home renovation, custom homes and high-end home developments. VWD builds every component of their window and patio doors from vinyl to glass in our 200,000 sq. ft. facility featuring state-of-the-art machinery and expert craftspeople. We’re driven to provide the best in convenience and performance with their extensive lines of products, upgrades and accessories. Our window products qualify for some of the most prestigious product certifications offered in North America. We are one of the few that have chosen to work closely with the Canadian Standards Association Certification Program in Canada and with both the National Fenestration Ratings Council and with ENERGYSTAR ®.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
New construction windows, retrofit windows, replacement windows, vinyl windows, bedroom windows, bathroom windows, kitchen windows, new construction doors, retrofit doors, replacement doors, exterior doors, patio doors, french doors, entry doors, front doors, vinyl doors, steel doors, fiberglass doors, window hardware, window accessories, door hardware, door accessories, Windows, Bay Windows, Bow Windows, Casement Windows, Sliding Windows, Shaped Windows, Fixed Windows, Entry Doors, Patio Doors
SERVICES
Warranty service, Window Manufacturer
BRANDS
Premium Series, Ultra Series, Plus Series, Builder Series, Performance, 5300 Patio Doors
STYLES
Casement, Fixed, Picture, Double Hung, Single Hung, Double Slider, Single Slider
WEBSITE
http://www.vinylwindowdesigns.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
200
PAYMENT METHOD
Cash or Cheque
LICENSES
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, QAI
MEMBERSHIPS
Energy Star, AAMA, NFRC, CSA, Fenestration Canada, QAI
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Lifetime
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