Durabuilt Windows & Doors

Disinterested unreliable service department, inability to measure properly for windows, several returns with incorrect measurements repeatedly, incorrect hardware, ABSOLUTELY unprofessional and mute management in the presence of fabrication ineptitude! THE LACK OF PROFESSIONALISM FROM THE MANAGEMENT OF THIS COMPANY WITH NO COURTESY OF COMMUNICATION ABOUT THEIR OWN REPEATED IN HOUSE ERRORS DISPLAYS THEM AS A COMPANY TO AVOID!!!!!!!!!

My wife and I decided we were going to replace all of the windows in our 1950's engineered bungalow. We requested several estimates and during the sale phase, Durabuilt was the best. Although their price was on the high side, we chose them because of their Consumer Choice history and their better warantee. This is where any positive comments stop. Right from the booking phase straight through to midway through the completion the
staff was uncaring, unprofessional, and always late (if they showed up at all), the job was botched (windows measured incorrectly but still put in or force in), and the job looked like my 1 year old did it. They damaged the windows and house before the windows were even in. They left substantial messes in and outside that my wife and I had to take care of nightly. They even left for lunch leaving my house unattended with doors wide open for an hour.

To top it all off. Before the job was done, because it had taken so long a several redo's, the company demanded full payment before they would even complete it.

Needless to say, after a long negotiation with a management/ownership staff that was out of touch with their work and did not seem to care for the quality of their final product, the job was never completed and I was forced to complete it myself.

Please do not make the same mistake as my wife and I. If faced with a choice, choose All Weather Windows.

And the poor service even continued after this review was posted. Soon after, the company posted a response stating that they wanted to make it right. After I forwarded my information the process ended and after several attempts to recontact them, no action was taken no response was received.

I had to replace a window in winter. All of the staff at Durabuilt were extremely helpful right from how to measure it to installing the window myself. The window is very well built; fit perfect; the cost was half the cost of any of the other quotes and it was ready to pick up in ten days. I strongly recommend this this company.

They had the best price we shopped it. They had great customer service and the guy who came to install the door knew his job inside out. I would purchase more producat from this company in a heartbeat

I had an installer purchase these windows for my home. He did a great job and the windows are exactly what we expected. We immediately noticed a big difference in our heating bill. I would highly recommend these windows.