Replace several windows throughout our house
We had to replace several very large windows in our older home. The salesperson we dealt with at Durabuilt was Alex, whom I'd recommend dealing with. I know a few other people who have had bad experiences with Durabuilt recently, but our experience was good - Alex made sure we were happy with the windows, and with the install. Our first windows installation was last year in the fall, and we went back to Alex again this past spring to get our front door and another few windows replaced. I would recommend dealing with him.
- Approximate cost of services:
- $15,000.00
- Company Response
Thank you for your review! Like Alex, all of our sales consultants are experts when helping you select your windows and doors. They’ll guide you through the entire process of choosing the right window series for your home, operations best suited for your needs and finding the perfect colour- as well as educate you on the benefits of triple pane glass, rebate incentives and energy star ratings. We are pleased to see that you are happy with your Durabuilt windows and door but are concerned about the "bad experiences" that you know of. If the people that you know are having concerns they want addressed, please have them contact me directly and I would like to resolve any issues- customersupport@durabuiltwindows.com or 780-455-0440. Thank you again! Amar Randhawa, General Manager of Durabuilt Windows & Doors