Canadian Appliance Source

We needed to buy an upright FREEZER . The invoice stated that we bought a FREEZER. We plugged in our FREEZER for 3 hours after delivery, then loaded the new FREEZER with frozen food from our old freezer. Two weeks later I discovered that our food was refrigerated ie about 35 degrees and was not frozen. I sent an urgent email to my salesman 2 days ago but have yet to hear back. I asked to speak to the GM of the store and was told there isnt one.
Today I discovered that I had not purchased a FREEZER In fact I had purchased a REFRIGERATOR/ FREEZER which is not what I needed or wanted. Nobody had informed me of this.
Today we tossed out at least $1000 of frozen food (6 large garbage bags).
This situation could have been easily avoided if the salesman had simply told us that we were buying a Refrigerator/ Freezer or even if the invoice had properly described the product I was buying.
Customer Service was useless in this case and simply told me to contact the Manufacturer.
Pictures are available on request.

Canadian appliance source has a lot of appliance
to choose. I bought two fridges from them. Very easy to deal
with and delivery was flawless.

From sales to delivery, service was excellent. Great prices for quality products! We were well informed regarding delivery times, and the drivers were respectful and courteous.

Najeem was great as usual in assisting with the purchase of a Kitchenaid fridge and also a wine fridge and beverage fridge.
He price matched a deal that I found advertised by a competitor.
He is always professional and helpful.
The delivery guys were fantastic. Very courteous and were able to deal with a tight access.
Ive purchased 6 appliances over the past 3 years and the experience has always been very good.

Never bought an oven in my life. Sales person was very welcoming and friendly. After making my decision he hooked me up with the warranty, everything good to go - this also included the removal of my old stove as well. After purchase the delivery was set in motion and there were no problems, my tenant said the delivery guy was very accommodating and relaxed and was in and out under 10 minutes.

Delivery team was polite, neat and tidy.
The team answered questions that I had.
Best delivery team that I can remember.

Thr prices are competitive
Very good and fast service
The products were in show room
The delivery was excellent

Fridge stopped working on Saturday.
Went to CAS on Sunday where Andrew helped us with a new fridge. Delivery and removal of old fridge was free.
New fridge was delivered the next day.
Highly recommend CAS.

Searched all over for an appliance and got a good deal and the service was fast and amazing

Right from the beginning starting with the salesman, Gary Gill who helped me immensely, everything was perfect! The best delivery service Ive ever had! They kept me informed as to dates & times constantly on the day of the delivery. The delivery men were on time, polite & very careful. Would highly recommend Canadian Appliance Source.