Peter's Aluminum Prime Ltd

I have dealt with Peter's in the past, and they were fine. In the past year, however, the company has totally gone off the rails! All I needed was replacement glass for a window that they originally installed. The guy came by TWICE to measure the glass, and "forgot" to call me to say when he would come by to install. Weeks passed, multiple calls and promises of "I will call you right back." Well, they never did. I had to go there again, and again, they "forgot." Despite a recent appointment, they didn't show up...again!

There is no longer a "Peter," by the way -- he died years ago, and his wife took over the company. All I can say is, their retirement is long overdue.

I used Peter's for windows on a previous house and they were fine. This time, I needed both windows and doors. The pressurized closure on the aluminum doors has not worked since day one. I called and the installer came back and said - "You are correct they do not work and I will get replacements" He asked that I call Maria, the owner (along with her husband Peter) to schedule his time.
I called and was told they could not schedule any time as they were too busy. I called and spoke with the installer again and he said he would speak with Maria and explain the need to come back. When I phoned back and spoke to Maria she was hostile and hung up on me. I have tried repeatedly to call and she continues to hang up and says 'Sue me'. So I am now forced to take them to small claims court if I want my doors working properly.
I had also dropped off a window to be fixed. When I went to pick it up they said they didn't have it and do date I cannot get it back from them.
I warn everyone NOT to use Peter's Aluminum