The Carpet Palace

Carpet & Rug Retailers
Halton Hills ON L0P 1K0
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Reviews for The Carpet Palace

Average customer rating:
9.8 10 (139 reviews)

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V g.
V g.
2 reviews Brampton, ON
10/10

Wood floors in the dining and living room

I went to many places to look at flooring and was given a hard sell at all of them. Then I went to Carpet Palace and had a great experience. No pressure at all. I went back many times to borrow flooring to see what looked the best in the rooms. The service was great. Bill came and measured the rooms and set a date for installation. Old carpets were removed by Arturo and Constantine (glad it wasn’t me), floors nailed down and hardwood laid. They cleaned up and even swept the driveway of the sawdust! I love my floors and would recommend Carpet Palace with a 5* for helpfulness, great service and patience through my decision making process.

Approximate cost of services:
$7,000.00
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Company Response

Thank you so much, Vanessa! It's super important to us that our clients feel comfortable and at ease during the entire process. We're happy that we could provide you with the result that you were expecting, and think you made a fantastic decision with the Fuzion Engineered Hickory Hardwood.

Thanks again for everything,

Bill
The Carpet Palace

Hermas and Lesley of Brampton
Hermas and Lesley of Brampton
9 reviews Mississauga, ON
10/10

Upstairs Floor Redecoration Project

We are very glad to have chosen Carpet Palace to replace the carpet and baseboards of our upstairs bedroom area. From the outset George was patient and accommodating with us and ably managed the project through carpet selection, home visit for measurement and quote, to installation in a single day by the impressive installation team of Remzi and Akai.
The project was delivered exactly as promised.
We are very pleased with the results and recommend Carpet Palace for quality of product, workmanship and excellent customer service at a reasonable cost.

Approximate cost of services:
$5,175.00
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Company Response

Hi Hermas & Lesley! Thank you very much for allowing us to help you with your new carpet project. It really was a pleasure working with you! We're glad that our team could provide you with a pleasant experience from sales to service.

Please do let us know if you have any questions about your new carpeting.

George
The Carpet Palace

Saley
Saley
0 reviews Halton Hills, ON
10/10

Carpet up the stairs and entire upstairs

The quality of the work was great, and just as important, they showed up on time and the work was completed on time! Bill helped to choose the colour of the carpets and helped to find a good quality product that fit my budget. I'm very pleased with the effort that the workers put in to ensure the carpets were installed cleanly, and we have minimal creaking now in our floors!! I would choose Carpet Palace again!

Approximate cost of services:
$7,500.00
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Company Response

Hi Saley! The 74oz carpet with memory foam underpad was a fantastic option for your upper level & stairs. Thanks for taking the time to leave us a review of your experience with our products and service -- we appreciate you choosing The Carpet Palace for your flooring and carpet needs! Let us know if you have any questions at all about your new carpet :)

The Carpet Palace Team

kelly
kelly
0 reviews Milton, ON
8/10

Basement flooring

Al though being slightly later then I had expected, the men were very kind and took the time to communicate where necessary and did an excellent job.

Approximate cost of services:
$5,500.00
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Company Response

Hi Kelly! Thank you so much for leaving a review :) We're glad that you are happy with your new Torlys Luxury Vinyl Flooring - the colour looks super rich! Sorry again for the slight morning delay, totally our mistake for not mentioning the standard 8-10AM timeframe. Please let us know if there's anything else that we can help you with!

Bill
The Carpet Palace

Lea in Halton Hills
Lea in Halton Hills
1 review Halton Hills, ON
10/10

Hardwood and carpet

Carpet palace was recommended to me by a friend. Professional is the best word to describe this company. I would highly recommend them to anyone who is looking high quality, fast, efficient service. We had our family room and living room finished in hardwood and our upstairs finished in carpet. The installers were on time and extememly efficient. We did have an issue with one of the boards in the hardwood. The matter was addressed and the problem corrected within a week. The owners and sales people working for this company treat your home as if it was their own. I would highly recommend The Carpet Palace to anyone looking for flooring in their home.

Approximate cost of services:
$15,000.00
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Company Response

Hi Lea! Thank you for taking the time to leave such a detailed review -- we're so glad that your experience with us was exactly what you were expecting. It was definitely the right decision to get that one faulty board swapped out. The Canadian Red Oak hardwood turned out beautifully and the carpet upstairs is a super comfortable, high-end option. Please let us know if you have any questions that we can help you with further!

The Carpet Palace Team

Paul
Paul
0 reviews Caledon, ON
10/10

Carpet installation on staircase

The installation of a stair runner on our newly installed staircase was completed professionally from start to finish.

Approximate cost of services:
$1,600.00
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Company Response

Hey Paul! Glad the new carpeting install went well. The Stylish Ease collection by Godfrey Hirst was a really nice option for your stair carpet & runner. Let us know if there's anything else that we can help you with!

Bill
The Carpet Palace

mckee_5
mckee_5
0 reviews Orangeville, ON
10/10

Staircase runner install

The communication between customer and Carpet Palace is outstanding. The workmanship on installing our runner on a curved staircase was impeccable. I absolutely love my new carpet runner!

Approximate cost of services:
$1,200.00
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Company Response

Thank you, Lela! Your new stair runner looks absolutely incredible! The Only Natural style by Anderson Tuftex was a great selection for your hardwood staircase. Thanks again for letting us help you with this project :)

The Carpet Palace

Mississauga  in Halton Hills
Mississauga in Halton Hills
1 review Halton Hills, ON
10/10

Bedroom flooring replaced in two rooms in condo.

George was very helpful and let me take home samples to match up with my existing flooring and came, measured and set a date for carpet removal and wood installation. They came on time, removed and installed in the same day. We couldn’t be more pleased with the results! Not only were the installers professional but stayed a bit late to finish the job. I would Carpet Palace to anyone thinking of doing any flooring renovations plus they have a beautiful clean show room!

Approximate cost of services:
$2,500.00
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Company Response

Hi there! We're glad to hear that you're happy with the efficiency and professionalism that we strive to offer every day! The midnight oak laminate is a super rich colour option that we love working with. Please let us know if you have any questions at all about your new flooring, and thanks again for your support!

George
The Carpet Palace

sharon.cunningham
sharon.cunningham
0 reviews Acton, ON
10/10

Hardwood floors throughout home.

They did a beautiful job, the floors look fabulous. We will be contacting them again when we do the basement floors.

Approximate cost of services:
$8,500.00
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Company Response

The floors do look amazing, Sharon! Silver Fox was the perfect colour for that space. Thanks for taking the time to leave us a review of your experience with us, and please do let us know if you have any questions at all. See you soon!

Bill
The Carpet Palace

The G.
The G.
0 reviews Halton Hills, ON
10/10

Hardwood flooring

Bill and his team were a pleasure to work with. Everything was done on time and there were no issues. The flooring was perfect!

Approximate cost of services:
$18,000.00
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Company Response

Thank you very much for taking the time to leave a review for us! The walnut hardwood flooring you selected offers so much character, and the new staircase just transformed the space. We're super happy to hear that you're completely satisfied with the project. Please feel free to keep us informed with any questions you might have regarding maintenance of your new floors.

Thanks again!

The Carpet Palace Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 30 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, ...
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