Toronto Flooring Solutions Inc.

Floor Retailers
Toronto ON M8Y 1K8
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Floor Retailers
Toronto Flooring Solutions Inc.
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88%

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Reviews for Toronto Flooring Solutions Inc.

Average customer rating:
9.2 10 (36 reviews)

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marccoletta in Burlington
marccoletta in Burlington
5 reviews Oakville, ON
1/10

Basement Carpet and Vinyl Flooring Install

Gurp was a nice guy when I met him, but his carpet contractors were very very sloppy. We had new carpet and vinyl flooring installed in the basement after a flood. Toronto Flooring Solutions were very competitive with their pricing so we decided to go with them.

After the carpet was installed I noticed a small "pull" at the side of one of the steps and also a "pull" at one of the seems where the carpet was joined together. This was worrysome because if you lightly tugged on the loose piece it would just keep running. I contacted Gurp and he sent out his installers the following week. They made out that it was our fault and said you can't vacuum right away (Which we never even did). Then all they did to fix the pulls was cut them. I thought they would at least glue the carpet back down since the pull was on the seam, and will just get another run in it again at some point. I've never heard of a carpet that you can't vacuum or it will run.

As far as the vinyl flooring went, the trim pieces that join the carpet and the vinyl in two locations just popped right off. I contacted Gurp again and he said he would personally come an fix it, but he never showed, and I never heard from him again after that.

If you care about the quality of workmanship, I would choose another company. Carpet is carpet, and vinyl is vinyl no matter who you buy if from, but how it's installed is what makes all the difference.

Approximate cost of services:
$4,800.00
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Company Response

Hi Marc

We are working on your concerns.
We are waiting for your response to come and address your concerns as per our phone conversation.

Nick M
Nick M
1 review Toronto, ON
10/10

Stefan was outstanding!!

I needed new flooring for my downtown condo unit and it needed it done promptly. Stefan and his team responded quickly and ended up doing a brilliant job in installing laminate flooring! I will highly recommend Stefan and his team at Toronto Flooring Solutions for any future jobs to my friends and family -- I can only thank him and his team for being so diligent and going above and beyond in making my unit look amazing!!!

Nick

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the kind words.
It was our pleasure to help you!

Robert in Toronto
Robert in Toronto
0 reviews Vaughan, ON
10/10

First time floor experience

My name is Rob I own a small restaurant and needed choosing the right flooring for the building, my adviser Tarin helped out not only choosing the floors that will be installed but also went into dept explaining the reasoning behind using certain quality material for floors, his hospitality is unparalleled to what the other company’s provided me with. Thanks to his wonderful help I ended up choosing the right floor and left the office feeling confident as ever in the final product! Great work thanks again for the help!

Approximate cost of services:
$65,000.00
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Company Response

Hi Rob

Thanks you for your review.
We were glad to help you with your project.

Nadian
Nadian
0 reviews Toronto, ON
10/10

Installed hardwood floor and carpet on stairs

We were very happy with Stefan and the team from Toronto Flooring Solutions. They took out our old broadloom carpeting on the second floor of our house and installed hardwood and new carpet on the stairs. It was a tough job because the rooms are small and very little space in which to work. Toronto Flooring Solutions was great and the entire team was a pleasure to deal with. There were no surprises and the work was completed in a timely manner.

Approximate cost of services:
$8,000.00
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Company Response

thank you for thw reciew and enjoy your renovated space.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great experience and after sales service

Visited the store and spoke to Stefan regarding flooring options. Found a few good options and they were accommodating on advice. Product arrived as scheduled and because the delivery van was in the area they provided a free delivery. Very competitive pricing as well.

After sales was really good as we had a number of questions regarding installation and product features. All questions answer, quick response. Would definitely contact again for flooring.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your Review.

Sara in Etobicoke
Sara in Etobicoke
0 reviews Toronto, ON
10/10

Hardwood Flooring

The entire experience with Toronto Flooring Solutions exceeded my expectations! From visiting the store (the customer service from Stefan and selection of materials) to delivery of materials (on time, no issues), to the installation (on time, very clean, professional installers and an OUTSTANDING job) to consistent service check-ins from Gurp during the installation and when the job was completed. We will most definitely used Toronto Flooring Solutions again and highly recommend them! Outstanding service, materials and final product!

Approximate cost of services:
$6,500.00
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Company Response

Hi Sara

We were glad to help you with your flooring needs. Enjoy your new house.

Frank van Nie from Toronto
Frank van Nie from Toronto
4 reviews Toronto, ON
10/10

Full Condo Floor Replacement

I was very happy with Stefan from two projects he did for us at his previous company so I searched him out when we purchased a condo recently. As before, he was excellent to work with and was responsive to all our need and questions. His install team of Wayne and Kevin were a pleasure to work with and were very accommodating since our condo has quite strict rules. Overall, another job well done!

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the kind words.
Look forward to working with you in the future.

Stefan

Karl
Karl
4 reviews Toronto, ON
10/10

Awesome service

Gurp and his team were very professional, easy to work with and got my whole condo re-floored (about 600 sq feet) in about a day and a half. They were also knowledgable in their woods and even recommended a better color for my unit based on the amount of light I was getting and my existing cabinetry.

I'd recommend them for a future job.

Approximate cost of services:
$7,200.00
1 of 1 people found this review helpful.
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Company Response

It was our pleasure to help you with your flooring project!

Thanks you for your feedback.

Private User
Private User
Private User reviews Toronto, ON
0/10

Rude and Condescending

I was planning to use this company for my project but when I went in to actually pay the deposit and order the product, Stefan was so rude and condescending to me that I walked out and found the exact same product for less money and without the attitude around the corner. Some people just should not be in retail if they don’t enjoy working with the public.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

I am sorry as I do not recall our interaction. In any event, I will apologize if you found me to be rude or show any type of attitude. It really isn't in my nature but I guess I must have had a bad day. I am glad you found what you are looking and wish all the best!
Thank you for the review.

Stefan

Rob
Rob
9 reviews Toronto, ON
10/10

Remove carpeting and install laminate flooring

Gurp was very prompt, pleasant and professional in coming out to quote the job and then the install team were very fast and efficient. Couldn't be happier with the way this job went from start to finish!

Approximate cost of services:
$5,500.00
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Company Response

Hi Robert

Thank you for your review.
Enjoy your new floors. We were glad to help you with your flooring project!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Flooring Solutions Inc.

Toronto Flooring Solutions Inc. has over 30 years of experience in the flooring business we offer our clients a tailored service that is unmatched in both value and quality. We are conveniently located near Downtown Toronto and offer free parking to our clients.
We carry a large variety of flooring products from your traditional solid hardwood to engineered, cork, leather, bamboo, carpet and many other flooring solutions to meet all your needs in both commercial and residential applications.
We work with some of the most trusted brands in the flooring industry and stand behind our partners in both integrity and value.
Our sales teams have many years of experience working closely with contractors and interior designers in helping to manage the installation process from start to completion.
Our project managers have worked with some of the biggest designers and architects in the city. We pride ourselves of making sure the project goes in smoothly and completed on time.
We value the importance of trust when it comes to your home. This is why we treat every project large or small with the same importance. Our sales teams do not work on commission, which allows for a pressure free environment when the time comes to make the transaction. We also understand the nature of construction and know it can be challenging at times, this is why we appoint a project manager for each installation. This gives you the opportunity to work with one person from start to finish, which will help avoid misunderstandings and delays in getting the project completed.

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, and Floor Laying & Refinishing
PRODUCTS
Solid Hardwood, Engineered Hardwood, Laminates, Vinyl Planks and Tiles, Commercial and Residential Carpet, Carpet Tiles, VCT, Marmoleum,
SERVICES
Installation of all types of flooring
BRANDS
Mercier, Perverco, Satin Flooring, Torlys, Kentwood, Ekoke, Beaulieu, Mohawk, Shaw, Forbo, Tarkett, Quick Step, Coronet, etc
WEBSITE
https://www.torontoflooringsolutions.ca
PAYMENT METHOD
Cash, Debit, Visa, Mastercard, Certified Cheques
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty on all Installations
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