The Carpet Palace

Carpet & Rug Retailers
Halton Hills ON L0P 1K0
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98%

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Reviews for The Carpet Palace

Average customer rating:
9.8 10 (135 reviews)

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Valerie Williams from Brampton
Valerie Williams from Brampton
1 review Brampton, ON
10/10

Hardwood and Ceramic Floor installation

Joe Costa of J.C. Reno's installed our hardwood flooring throughout our house with the help of Dhillon and Tony who installed the ceramic tile. They were absolutely professional and meticulous with their installation. We also had new doors and casings installed and again the installation was meticulous. I cannot recommend The Carpet Palace highly enough. Our daugher purchased flooring from them originally and we saw the work done at her home, our friends also purchased hardwood and had it installed. We didn't 'shop around' we went straight to The Carpet Palace based on the quality of their product and their attention to detail. I have absolutely no hesitation in recommending The Carpet Palace and Joe to anyone. Thank you our home is gorgeous.

Approximate cost of services:
$15,000.00
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Company Response

Valerie, thank you very much for the kind words. We are so glad that you loved your new flooring!

tony  from Georgetown
tony from Georgetown
2 reviews Georgetown, ON
10/10

Commercial & Residential carpeting

I've been using The Carpet Palace for over 10 years and I can recommend them with complete confidence. Customer service is first-rate, prices are very competitive and the work is always completed on schedule. Steve and George are very knowledgeable, reliable and a pleasure to deal with. Thank you and keep up the excellent work!

Approximate cost of services:
$10,000.00
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Dino Deligiannis from Georgetown
Dino Deligiannis from Georgetown
1 review Georgetown, ON
10/10

commercial carpeting, linoleum, hardwood

I have used Carpet Palace for 3 different jobs in the 6 months, at home and at work. I shopped various places for price and selection and tried out George and Steve. The work was perfect, they personally inspect everything, and their installer not only did a good job, but cleaned up afterwards. I strongly recommend them.

Approximate cost of services:
$9,000.00
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Company Response

Thanks, Dino! Glad you were happy with all of the work and we look forward to working with you in the future!

Paul from Brampton
Paul from Brampton
1 review Brampton, ON
10/10

Carpet Replacement

It is not often these days you find a small business who listens, cares, and really comes through in the end with a top notch result BUT the Carpet Palace is one of them ! You can sense the passion the Carpet Palace has. You can feel the desire to please. Compared to all the other companies we looked at, the Carpet Palace was by far the most flexible, best value, and most knowledgeable. Great quality carpeting, amazing staff, flexible options and competitive pricing. From the onset when we had the walk through for the quotation process we knew we were onto something as the estimator was thorough, full of ideas, and was very accommodating to our needs. From that point on, all the promises made never fell short and communication was excellent. The project was completed on time and on budget. The quality of workmanship was exemplary. We are all very pleased at the quality of the work and the product supplied.

We hired the Carpet Palace to do a complete carpet replacement at our place of business. As you can imagine, we had to run our business without interruptions and so the phasing of carpet replacement was carefully planned out and work carried out on the weekend. The work areas were left very clean and every Monday over a three week timeframe, we came back to our place of work to find a new section of carpeted joy with all the furniture back to exactly where it was in the first place. Everything went smoothly.

Our experience with the Carpet Palace was amazing and actually has made me a believer in small business again in Canada....it can be done right ! Thank you Carpet Palace (Steve)....no wonder you have been around for 20 plus years...your philosophy of customer service is working....keep it up !!!

Approximate cost of services:
$15,000.00
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Company Response

We are so glad that you are happy with your new flooring and that everything went well. Anytime you need anything just let us know and we would be more than happy to help you out again. Thank you for the kind review!

Renee in Guelph
Renee in Guelph
2 reviews Guelph, ON

First Review

10/10

Hardwood Floors

Great Price, and outstanding customer service!!! I did a complete kitchen renovation and did a lot of shopping around so as to keep to my budget. Steve was very knowledgeable and a great person. He gave me a very competitive price and was a pleasure to do business with. I will most definitely give them my business with any future renovations. Thanks so much for all your help!!!

Approximate cost of services:
$2,000.00
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Company Response

Renee,
You are very welcome, we are so happy that you are more than pleased with your new flooring. Thank you for your feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 30 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, ...
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