The Carpet Palace

Carpet & Rug Retailers
3 Adamson S Halton Hills ON L0P 1K0
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98%

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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for The Carpet Palace

Average customer rating:
9.8 10 (116 reviews)

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Dave in Toronto
Dave in Toronto
2 reviews Toronto, ON
10/10

Entire first floor and stairs, Mississauga

The Carpet Palace was recommended by our neighbour who had used them previously and was going to use them again. George was very professional and courteous at the store and gave us some good suggestion. We had planned to have the floors installed after major renovations in our kitchen and family room. Those renos took much longer than expected but Costa and his crew came in and worked around the reno and had everything finished within a week or so. A very special shout out to Arturs for his meticulous work on our stairs and his attention to detail. The stairs look great as does the flooring. Would highly recommend this company.

Approximate cost of services:
$40,000.00
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Company Response

Hi there, Dave! Wow, thank you so much for the detailed review of your experience with us! We know that major renovations can be stressful & often not go exactly as planned, but we're so glad we could hold up our end of the project as expected. Enjoy your new home and do let us know if there is anything else we can help you with!

George
The Carpet Palace

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Great service

We chose the carpet palace after reading so many great reviews and we were not disappointed. The selection in their show room is great and the installation very fast and well done. I would definitely use them again in the future and recommend them.

Approximate cost of services:
$12,000.00
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Company Response

Hi there! We really appreciate you giving us a chance to help you with your flooring needs! Super glad we were able to deliver a beautiful result. Enjoy your new flooring and do keep us updated with any questions you may have.

With many thanks,

The Carpet Palace Team

Happycustomer
Happycustomer
0 reviews Ogoki, ON
10/10

3 room carpet

We had the pro's from Carpet palace into our home after reading so many positive reviews. Well' here's another. The entire team from choosing the carpet, to measurements installation and follow up were just fantastic. A great job at a great price with smiles and professionalism all the way. These guys are fantastic.

Approximate cost of services:
$8,000.00
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Company Response

Amazing!!! Our reputation & client satisfaction are our top two priorities, so reviews like this make us so happy. Thank you for trusting us with your home project! Enjoy your new carpeting and please do let us know if you have any questions in the future :)

The Carpet Palace Team

Susan from Oakville
Susan from Oakville
1 review Oakville, ON
10/10

What a transformation!

We went to the Carpet Palace for our Engineered Hardwood and Install.
Bill was very helpful and let us take samples home so we could see what the flooring looked like in our home and lighting.
Once we choose our flooring and received our quote, the project was scheduled for the first week on February. Rob and his team arrived on time and proceeded to transform our home by removing the carpet in 3 bedrooms, hallway, stairs, living room and dining room. Old hardwood was removed from the family room and all was replaced with the new flooring. The project took 7 days and we feel like it is a new home.
Everyone we dealt with was professional and no one was pushy. We are very happy with the new flooring.

Approximate cost of services:
$25,000.00
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Company Response

Hello there, Susan! What a fantastic transformation we made happen together in your home. We couldn't be more glad that everything went smoothly and was completed on time. Really hope you're enjoying your new hardwood flooring and stairs!

Let us know if you have any questions at all in the future

The Carpet Palace Team

S. Hood in Brampton
S. Hood in Brampton
2 reviews Brampton, ON
10/10

New carpet for our bedroom, hallway and closets.

We were completely satisfied with Bill and his installation crew at Carpet Palace. Due to a colour problem at the manufacturing level, two carpet lots were laid and removed. Bill kindly and generously allowed us to upgrade to a similar but more expensive carpet (at no additional cost to us) and the crew happily relaid yet again. We were most impressed with the support and generosity of the staff at Carpet Palace and will most definitely do business with them again. Highly, highly recommended!!

Approximate cost of services:
$10,000.00
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Company Response

Hi there Susan! Thank you so much for taking the time to write a review! We know this wasn't the smoothest process with 2 manufacturing defects, but we're so happy we could make it right for you with a little extra time. Your new wool carpet is GORGEOUS and we hope you enjoy it for many years to come :)

Bill
The Carpet Palace

KWJB
KWJB
0 reviews Brampton, ON
10/10

Second Time just as good or better then the first!

This is our second time dealing with the Carpet Palace. They have a beautiful showroom with a terrific selection of all flooring products. Our need, this time was for carpet in our our bedroom. George is an excellent sales person, loaned us a sample to confirm colour and style would work, came to our home to measure and followed up on delivery and and reminded us the day before of our installation.
The installers arrived on time, were extremely polite, did a high quality installation and left the our house in better condition then they initially found it.
I spent 47 years in the wholesale floor covering business as a salesman, Sales Manager and a Marketing Manager prior to retiring and would find it difficult to find a better company to do business with than the Carpet Palace.

We will turn to the Palace for any and all of our flooring needs.

Approximate cost of services:
$2,000.00
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Company Response

Wow! What an amazing review, thank you so much! Nothing makes us happier than making sure all of our clients are happy from the start of the process, right through to the end. We're so glad we could deliver that for you as well. We look forward to working with you again in the future. Have a fantastic 2022, all the best!

The Carpet Palace Team

Ali in Toronto
Ali in Toronto
0 reviews Toronto, ON
10/10

Carpet Runner for stairs

George & his team we're professional throughout the whole process... rrom onsite estimate to completion of installation. They were fully transparent on timing, let us bring home samples, & followed up after install to ensure we were fully happy. Didn't even know they were here after the install was complete...great cleanup and would highly recommend them.

Approximate cost of services:
$3,000.00
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Company Response

Hey there Ali! What a fantastic review. We really appreciate you trusting us to work in your home and we're so happy that you're satisfied with the new stair runner. Please do let us know if you have any questions for us in the future!

All the best!

The Carpet Palace Team

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Carpet replacement in basement

The Carpet Palace gave us good advice to change our carpet. The carpet was delivered at the expected date and the crew who did the installation was friendly, efficient and left a clean site. Everybody was very professional. We would highly recommend The Carpet Palace and we would use them again.

Approximate cost of services:
$4,500.00
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Company Response

Hi there! Thank you very much for leaving a review of your experience with us! We hugely appreciate the support. There's nothing more important to us than our clients being happy with the end result :) See you next time!

The Carpet Palace Team

Helen in Etobicoke
Helen in Etobicoke
0 reviews , ON
10/10

Replaced carpet on stairs

What a great experience. They are knowledgeable and not at all pushy. Very helpful. The job started and finished in said timeline. What also impressed me is that within half an hour of the carpet being installed I received a phone call making sure I was satisfied!

Approximate cost of services:
$2,100.00
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Company Response

Hi Helen! Thank you so much for your review :) We do our best to make sure every client is happy with the end result and we're glad we could do the same for you.

Hope you're enjoying your new stair carpet!

The Carpet Palace Team

Deb
Deb
0 reviews Halton Hills, ON
10/10

Area carpets and stair runner

We are super happy with our new stair carpet runner and custom area rug. We also have 3 other area carpets from here as well and they are perfect. George was amazing to deal with and turn around time from order to install was quick.
Great products and excellent prices.
Thank you again George.

Approximate cost of services:
$3,000.00
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Company Response

Hi Deb! Thank you so much for letting us help you yet again with your carpet & rugs! It's always a pleasure working with you and we hope to see you again in the future.

Please keep us updated with any questions you may have about the new carpeting!

George
The Carpet Palace

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 25 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, Milton, Acton, Oakville, Burlington and surrounding areas.

We are pleased to announce that with our expansion, we are now able to service areas outside of the Halton/Peel region-- if you get to us, we will get to you! With the best in hardwood, laminate, carpeting, tile & stone, vinyl flooring and area rugs we can help you through all of your flooring projects.

Enjoy your worry-free shopping experience, knowing that we provide the best product and installation warranties in the business. Contact us by phone or email for answers to your questions about how we can help you!

Contact Info:
(905) 873-7955
www.CarpetPalace.ca
1carpetpalace@gmail.com

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, and Floor Retailers
PRODUCTS
Hardwood, Laminate, Area Rugs, Runners, Carpet, Tile & Stone, Luxury Vinyl, Floor Cleaners & Accessories
SERVICES
Installation
BRANDS
Beaulieu Canada, Shaw, Tuftex, Dreamweaver, Kraus, Godfrey Hirst, Easy Living, Stanton, Hibernia, Mirage, Vintage, Superior, Bruce, Armstrong, Allure, Silhouette, Fuzion Hardwood, Appalachian, Floors @ Work, NAF, Opus, Kronotex, Quickstyle, Sarana Tile, Ceratec, Olympia, Fab Tiles, Anatolia, Moduleo, Imagine, Revotec, Triumph, TORLYS Smart Floors.
STYLES
Modern, Contemporary, Traditional
SPECIALITIES
Flooring, Carpet & Rugs
WEBSITE
http://www.carpetpalace.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
6
RETURN POLICY
See in store for details.
PAYMENT METHOD
Visa, Mastercard, Interac, Cash, Cheque
MEMBERSHIPS
Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Install Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.