The Carpet Palace

Carpet & Rug Retailers
Halton Hills ON L0P 1K0
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Reviews for The Carpet Palace

Average customer rating:
9.8 10 (139 reviews)

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John in Toronto
John in Toronto
3 reviews Brampton, ON
10/10

The Carpet Palace - Hardwood Flooring

We just had engineered hardwood installed throughout our home. George at The Carpet Palace was extremely helpful and kind. Three men came to install the hardwood, Rob, Costa and Artur. They arrived on time every morning and worked hard for 8 days straight. They coordinated their work with great communication between them. The men always cleaned up at the end of the day and left our house tidy. The floors, and stair railings/spindles, were professionally and precisely installed. We would recommend the Carpet Palace to anyone.

Approximate cost of services:
$25,000.00
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Company Response

Hello John! Thank you for the lovely review! We're super happy that you're satisfied with the finished work on your flooring & stairs. The Silverstone American Oak was such a great choice to brighten up and modernize your space.

Enjoy the new floors and please let us know if you have any questions in the future!

All the best,

The Carpet Palace Team

Private User
Private User
Private User reviews Georgetown, ON
10/10

Bedroom carpet

Purchased bedroom carpet from Carpet place in Georgetown.
Excellent selection and service from George & staff there.
Carpet was installed today, the two guys that did the installation did a brilliant job and very professional.

Highly recommend Carpet Place Georgetown.

Approximate cost of services:
$2,000.00
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Company Response

Hello! Thank you very much for the lovely review. So glad we could accommodate a quick and efficient turn around on your carpet and that you're happy with the final result! Welcome to Georgetown and see you again soon!

The Carpet Palace Team

JohnS
JohnS
1 review Brampton, ON
10/10

Engineered hardwood on main floor

This was the third job that we have used The Carpet Palace. George is professional, honest, trustworthy and available to his customers. He knows his products well and makes good recommendations. The installation team was amazing. They were always on time and worked quickly and efficiently. In 4 days they ripped up and disposed of 1000 square feet of 60 year old hardwood. They attached a new subfloor, then installed engineered hardwood and baseboards The finished job looks fantastic.

Approximate cost of services:
$20,000.00
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Company Response

Hi there John! Wow, thanks for the amazing review. We SO appreciate you coming back for a third time so that we could help with your latest hardwood flooring project. The Torino engineered oak turned out beautifully--great choice! Thanks again for your many years of patronage and please do let us know if you have any questions at all in the future.

George
The Carpet Palace

Frank Huncar from Brampton
Frank Huncar from Brampton
4 reviews Brampton, ON
10/10

Replace carpet

In my opinion there are three major carpet stores in Georgetown. Carpet Palace is one of them and the other two shall remain nameless. We started off at Carpet Palace where we got a lot of information from George. On our way to store number two where we had been numerous times in the past.saleslady(?) showed no interest whatsoever. carpet samples are over there.. a rough estimate? Oh no, someone would have to come out, take measurements and then give you an estimate. Within minutes we were out of there and headed back to Carpet Palace to place an order. Enter Tarik and Eren three weeks later who did an excellent jobmoving furniture, removing old carpet and putting back the furniture after new carpet installed. They work extremely hard. Dont waste your time shopping anywhere else. George, Tarik and Eren are the best!

Approximate cost of services:
$12,000.00
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Company Response

Hi Frank & Linda!

We really appreciate your tremendous support, allowing us to re-carpet your home. We pride ourselves in our ability to help each and every client that walks through our door in some way or another.

The 100% nylon carpet by Beaulieu Canada was an excellent choice for a long term floor covering solution and we're sure you'll be happy with it for years to come! Many, many thanks and all the best!

George
The Carpet Palace

Dianne in Toronto
Dianne in Toronto
1 review Terra Cotta, ON
10/10

An amazing experience from start to finish

I cant say enough good things about this business!
From the initial visit to the end of this project I was thrilled.
The sales person was incredibly helpful, he showed us options that we hadnt considered , we ended up changing our choice to what was suggested. I absolutely love it!
The installation team was amazing. The work was much faster than I expected. They did a fantastic job, left the workspace clean at the end of each work day.
They made sure we were happy with their work and went
the extra mile at the end of the project.
The company was in touch with us almost daily to ensure we were happy.
Be confident in choosing The Carpet Palace, you wont be disappointed!

Approximate cost of services:
$24,000.00
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Company Response

Hey Dianne!

Wow, so nice to read such a positive review. The transformation on your place is fantastic -- can't believe what a difference those new hardwood floors made. We're so glad we could make your dream a reality, and we really appreciate all of your support.

Thank you so much again, and please let us know if you have any questions in the future at all.

The Carpet Palace Team

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Installed carpet on stair and upstairs hallway and bedrooms

Great service . Installers arrived right on time.very professional and their workmanship was impeccable. Thanks George for making this project a pleasant experience.

Approximate cost of services:
$6,400.00
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Company Response

Hello there! Thank you so much for your review, there's no better feeling than feel knowing our clients are fully satisfied :) We'll make sure we pass this message along to George as well!

Please keep us updated with any questions you may have in the future!

All the best,

The Carpet Palace Team

MarionL in Hamilton
MarionL in Hamilton
2 reviews Brampton, ON
10/10

Carpet and Vinyl Plank Install

Wonderful service right from showroom to installation . Entire home completed in 1 1/2 day. 2nd floor completely re carpeted including stairs and main floor now has vinyl plank installed. George helped perfectly match ourcarpet colour to floor. More than pleased with end result. Installation crew were fantastic. They were on time, worked extremely hard and cleaned up as job progressed. Carpet Palace too kept in touch during install to make sure all was progressing well. Would highly recommend the Carpet Palace and their great team!

Approximate cost of services:
$12,000.00
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Company Response

Marion, thank you so much for being such a pleasure to work with! We're glad that you're thrilled with your new flooring and carpet. We really appreciate you trusting us to help you with the work in your home.

Please do let us know if you have any questions or concerns at all

The Carpet Palace Team

Private User
Private User
Private User reviews Brampton, ON
10/10

Carpet Runner on Stairs

Exceptional customer service from walking into the store to ordering to install. So happy with the result, the carpet finishes off the stairs. Would definitely recommend The Carpet Palace for all your flooring needs. Cost included carpet, upgraded underpaid, install and matching runner.

Approximate cost of services:
$1,900.00
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Company Response

Wow, reviews like this make us so happy to be doing what we do! We really appreciate you taking the time to post this and we hope you enjoy your new stair runner for many years to come!

All the best,

The Carpet Palace Team

vinyl floor
vinyl floor
0 reviews Halton Hills, ON
10/10

floor renovation

excellent service and helpful staff
was offered various choices and products on sale
good products and worker teams very efficient
would highly recommend this company.

Approximate cost of services:
$6,000.00
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Company Response

Hello there! We really appreciate your taking the time to write a review of your experience with us.

So glad you're happy with the new vinyl flooring that our pro teams installed for you. Please let us know if you have any questions for us in the future!

All the best,

The Carpet Palace Team

mark barrass in Caledon
mark barrass in Caledon
1 review Caledon, ON
10/10

Carpet stairs

Had a runner installed on our curved staircase and we also carpeted the basement stairs. The premium underpad makes walking on the stairs so comfortable. Everything was installed neatly when promised. Looks great. Dealing with the store was very easy.

Approximate cost of services:
$4,000.00
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Company Response

Hey there, Mark! Your new carpet runner and basement stairs look incredible! Great selection. Thank you very much for choosing The Carpet Palace for your stair carpet project -- we're hugely grateful.

Have a wonderful rest of your week and talk soon!

The Carpet Palace Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 30 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, ...
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