Kempenfelt Windows & Doors - Barrie

Windows & Doors Installation & Service
Barrie ON L4N 8W8
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Windows & Doors Installation & Service
Kempenfelt Windows & Doors - Barrie
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89%

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Reviews by rating (past 12 months)

Reviews for Kempenfelt Windows & Doors - Barrie

Average customer rating:
9.3 10 (98 reviews)

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Not satisfied at all
Not satisfied at all
1 review , ON
2/10

Main door house entrance

We spent $1000.00 to have a new entrance way with door and windows installed. They have had to come back 3 times and now again for the 4th time to fix things. Not sure if we bought a lemon door and entrance way. They have had to adjust the door twice and have had to replace one of the side windows. Now the outside frame is cracking. I would not recommend their product or the company to my worst enemy. Not worth it look elsewhere. This will be the fourth time having to take a day off work with no compensation for lost work money. Look elsewhere to have your work done.

Approximate cost of services:
$10,000.00
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Private User
Private User
Private User reviews Innisfil, ON
9/10

Kempenfelt Windows & Doors

I am very satisfied with Kempenfelt Windows and Doors. The follow up service is great!

Approximate cost of services:
$10,000.00
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Company Response

Hello Sandra/Alicia, as mentioned in reply to your other reviews, we are sorry to hear about your recent experience. I understand how frustrating it must be and want you to know these are not common occurrences at our company.

We'd love the opportunity to make things right with you. Can you please respond to our recent attempts to reach out and contact our Customer Satisfaction Manager, Braeden@kempenfeltwindows.com ?

We've also shared your feedback with our installation team to ensure we prevent similar issues in the future.

Thank you for bringing this to our attention and allowing us to improve.

Harry
Harry
1 review , ON
8/10

Window installation

They were on time and friendly and cleaned up after they finished their work, and went over the operation of the windows

Approximate cost of services:
$6,000.00
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Professionalism and Perfectionism
Professionalism and Perfectionism
1 review Barrie, ON
10/10

Professionalism and Perfectionism

We had all the windows replaced on the main floor of our bungalow and the service has been superb from the salesman right up to and including installation. The installation team of JP, Kris and Javier were punctual, knowledgeable and capable. They worked ( in very cold temperatures) like a well oiled machine. And the windows are beautiful. We couldnt ask for a better job!

Approximate cost of services:
$13,000.00
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jeff albert from Vaughan
jeff albert from Vaughan
8 reviews Vaughan, ON
10/10

Great warranty

Almost 10 years we bought windows and doors and when one window failed recently, it was replaced no charge. Great company, great service. Jeff-Thornhill

Approximate cost of services:
$5.00
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Peter S.
Peter S.
0 reviews , ON
10/10

Garage doors

Scott and Josh did a fantastic job on the installation of our new Garaga garage doors!

They were on time, courteous and professional.
The installation is beautifully finished and detailed.

With employees like these guys, its easy to understand why Kempenfelt Windows and Doors is number one in the business!

Approximate cost of services:
$8,000.00
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Company Response

Thank you, Peter! We appreciate the positive feedback.

Private User
Private User
Private User reviews Barrie, ON
10/10

Patio doors and a man door in garage

Eric our salesperson was fantastic. He worked around our schedule to give us a quote. He listened to our concerns and got us just what we needed. All the Kempenfelt Windows and Door associates were polite and efficient.
Both of our installers Daniel & Pat were awesome. Down to earth and made the installation enjoyable. They explained everything and made sure we were happy with our purchase.
I would definatly recommend Kempenfelt Window and Doors to all our friends.

Approximate cost of services:
$6,500.00
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Company Response

It's wonderful to hear from happy customers. Thank you!

Craig Welbourn
Craig Welbourn
0 reviews Washago, ON
10/10

Above and beyond

We had two rather large casement windows and a similarly large awning window installed by Kempenfelt Windows & Doors last week, the two casement windows in the bedroom and the awning window in the kitchen. Everyone, without exception, from Stephanie in the office, to Scott in Marketing, to Cory, Andrew and Josh who installed them, everyone was professional, personable, highly skilled and accommodating.

Our house is over 40 years old with wooden windows that were out of alignment on rotting sills, and I had my doubts about whether any company could replace them. Moreover, the bedroom windows overlooked a sloping metal roof to stand on while lifting the heavy windows into place. The kitchen window was in an awkward location, adding additional challenges while working on a ladder.

Nevertheless, Cory, Andrew and Josh were never fazed as they worked through each challenge, keeping us up to date at all times, until the windows were beautifully installed. We've never been happier with any other windows or any other installation.

We chose Kempenfelt on the recommendation of a friend, and we're carrying on the tradition. And we'll be leaving the Kempenfelt sign up at the end of our driveway for some time to come.

We wholeheartedly recommend Kempenfelt Windows & Doors.

Craig & Marianne Welbourn
Washago, ON

: )

Approximate cost of services:
$6,000.00
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Danny Best in Bolton
Danny Best in Bolton
2 reviews Innisfil, ON
10/10

Front Entrance & Entrance Window

It's great to have a team of two installers (Borin & Alex) who work so professionally in completing the install of our new door and window. They obviously seemed to enjoy working together and the end results is a beautiful front entrance to be proud of. A shout out to Paul Howson our sales rep. who actually followed up both before the door was installed and on the day of the installation.

Approximate cost of services:
$7,200.00
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JOSEPH
JOSEPH
1 review Wasaga Beach, ON
10/10

Three patio sliding doors and a window

The team of Jessie, Dave and Tyler replaced my patio doors and one window and they did an exceptional job. They were very courteous, friendly, informative, knowledgeable and completed the job in quick time. They cleaned up their work area impeccably and provided me with detailed information regarding their product. They were also very responsive to any questions that we had. Salesman, Brent was also very helpful and knowledgeable providing me with honest information about their product. Great job guys.

Approximate cost of services:
$7,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kempenfelt Windows & Doors - Barrie

Your trusted source for quality windows, doors and garage doors for over 25 years. Beautiful & Affordable, Energy Efficient & High Performance. Kempenfelt Windows & Doors commitment to quality products and superior customer service is as strong today as it was when Robert Maslen first opened our doors nearly 30 ...
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