Kempenfelt Windows & Doors - Barrie

I am very disappointed with Kempenfelt. I spent several thousand dollars investing in my double entry doors with this company, Kempenfelt Windows and Doors - Barrie location. It took several months to get it installed which was ok as this was expected. However, things went downhill from the installation.The installers left the floor dirty and damaged my interior walls. I had to contact the office to get the walls repaired. The installation was done during the winter and I had to call them several times to make repairs due to the cold air that was coming in through the front door. The next thing that needed constant repair was the door handles. The door handle is now close to the point of falling off - keep in mind that there are no kids in my home and this door is not used daily. After calling and leaving a message, they called me back on Wednesday and told me that someone will call me to set up an appointment to get it fixed. I still have not received a call to set up an appointment. In the mean time we are unable to use our front door for fear of the handle falling off. I truly regret doing business with them and I would advise you not to do so.