Carleton Refrigeration Heating & Air Conditioning Ltd

Heating & Air Conditioning
150 Industrial Avenue Carleton Place ON K7C 3T2
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Carleton Refrigeration Heating & Air Conditioning Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 5 timesBest of 2021winner 5 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Carleton Refrigeration Heating & Air Conditioning Ltd

Average customer rating:
9.8 10 (421 reviews)

Sort by

Randy Jennings  in Carleton Place
Randy Jennings in Carleton Place
1 review Carleton Place, ON
10/10

Hot water tank

My hot water tank spring a leak while I was at work his can't company and a really nice gentle came out and fix the problem and help my wife out immediately though this company is a very expensive it is extremely reliable

Was this review helpful?
Betty in Toronto
Betty in Toronto
1 review Carleton Place, ON
10/10

Annual furnace cleaning

I like that the technician always calls before they arrive. Alicia was friendly and introduced me to the co-op student she had with her. They did the job in a timely fashion and left the area clean when they were finished.

Was this review helpful?
Pat in Ottawa
Pat in Ottawa
0 reviews Carleton Place, ON
10/10

Excellent Work

Alfredo was great, starightforward and honest.

Told me i DIDN'T NEED A NEW FURNACE. LOL

Just needed a cleaning.

Now it is protected.

I recommend them

They take care of their existing customers.

Was this review helpful?
Brian in Toronto
Brian in Toronto
0 reviews Carleton Place, ON
10/10

Furnace & HRV cleaning & inspections

Carleton completed a prompt and professional service call to our residence. The technician was friendly and kept me informed throughout the service call. The appointment was booked with ease and the technician called before arriving to confirm his appointment. Upon completion our home was left in the same state as when they arrived on site. I appreciated the follow up telephone call we received reminding us it was time to complete our fall service.

Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Furnace maintenace

This was the best service I have ever had for my annual furnace check -first time using Carleton Refrigeration and have had service from a few different companies for the past 27 years. James was the technician and he was very thorough and efficient. He explained lots of things to me that nobody else over the years has ever taken the time to do - very polite and attentive. I was very impressed and am now sure of which company I will deal with from now on. Thank you Carleton!

Was this review helpful?
David in Smiths Falls
David in Smiths Falls
0 reviews Smiths Falls, ON
8/10

Annual service call

Every year I get an annual cleaning & inspection conducted on my AC and heating system. Troy did a great job with this service call! He was very efficient, knowledgeable and personable.

Was this review helpful?
Private User
Private User
Private User reviews Russell, ON
10/10

Air conditioning repair

We called when we needed our a/c looked at when it stopped working. They called back immediately and were willing to come out on. Sunday night. We had them come the next morning. Technician was very professional and explained exactly what was wrong and repaired it right away.

Was this review helpful?
Kate in Guelph
Kate in Guelph
0 reviews Guelph, ON
10/10

Electric AC

When I called for a quote, the service was prompt professional. When I went into the office to pay my deposit, I received an immediate date (the very next morning) and everyone was very kind. The guys came in and were awesome. They got stuck by a few setbacks and still completed the whole project with professionalism and efficiency.

Was this review helpful?
Jo-Ann & David Benn in Perth
Jo-Ann & David Benn in Perth
1 review Perth, ON
10/10

Yearly maintenance on furnance, air conditioner and HRV

We are very pleased with the service that Carleton Regrigeration Heating and Air Conditioning has given the last 5 years that we have lived in Perth. The people that come to our home to provide the service are very courteous and professional. Troy did an amazing job on all of the appliances this year in a very professional manner. I also like that you send a picture of the person attending at our residence before they arrive. Thank you for your service.

Was this review helpful?
Ron in Ottawa
Ron in Ottawa
2 reviews Carleton Place, ON
10/10

New Multi Stage furnace and Water Heater install

Our installation is wonderful and working well - to be sure of this, this review is written 30 days after installation. Jordie, Morgan, Kyle and J.J. arrived at my house on the day of installation. They worked all day on adding runs to the ducting, removing the old furnace, removing the old Water Heater, installing new furnace and water heater. Their work was well done, with no time wasted as everyone had their task to perform and they completed them. By end of day I had a new installation completed and they cleaned up after themselves as well. This is my 2nd furnace in 21 yrs that I have purchased through this company and I highly recommend them!

Was this review helpful?
Company Response

Thank you for taking the time to write this great review regarding your recent experience with our install team. We are happy to hear that you are completely satisfied, and very much appreciate the fact that you chose our company again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carleton Refrigeration Heating & Air Conditioning Ltd

Carleton Refrigeration, Heating and Air Conditioning Ltd.

"Your Comfort Specialists"

Our team of award winning professionals provide quality installation and service of Furnaces, Central Air Conditioning, Ductless Splits, Heat Pumps, Geothermal Systems, Water Heaters, Boilers, and Heat Recovery Ventilators (HRV).

Serving West Ottawa and the Ottawa Valley for 45 Years. A+ Member of BBB www.carletonrefrigeration.com

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Convenient Financing or Rent To Own Plans available.
BRANDS
York, Tempstar, Waterfurnace, Napoleon, VanEE, Sanuvox, Honeywell, Giant
WEBSITE
http://carletonrefrigeration.com/
YEAR ESTABLISHED
1973
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
TSSA Licensed Contractor
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.