Carleton Refrigeration Heating & Air Conditioning Ltd

Heating & Air Conditioning
150 Industrial Avenue Carleton Place ON K7C 3T2
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Carleton Refrigeration Heating & Air Conditioning Ltd
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97%

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Reviews by rating (past 12 months)
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Reviews for Carleton Refrigeration Heating & Air Conditioning Ltd

Average customer rating:
9.8 10 (387 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Furnace maintenace

This was the best service I have ever had for my annual furnace check -first time using Carleton Refrigeration and have had service from a few different companies for the past 27 years. James was the technician and he was very thorough and efficient. He explained lots of things to me that nobody else over the years has ever taken the time to do - very polite and attentive. I was very impressed and am now sure of which company I will deal with from now on. Thank you Carleton!

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David in Smiths Falls
David in Smiths Falls
0 reviews Smiths Falls, ON
8/10

Annual service call

Every year I get an annual cleaning & inspection conducted on my AC and heating system. Troy did a great job with this service call! He was very efficient, knowledgeable and personable.

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Private User
Private User
Private User reviews Russell, ON
10/10

Air conditioning repair

We called when we needed our a/c looked at when it stopped working. They called back immediately and were willing to come out on. Sunday night. We had them come the next morning. Technician was very professional and explained exactly what was wrong and repaired it right away.

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Kate in Guelph
Kate in Guelph
0 reviews Guelph, ON
10/10

Electric AC

When I called for a quote, the service was prompt professional. When I went into the office to pay my deposit, I received an immediate date (the very next morning) and everyone was very kind. The guys came in and were awesome. They got stuck by a few setbacks and still completed the whole project with professionalism and efficiency.

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Jo-Ann & David Benn in Perth
Jo-Ann & David Benn in Perth
1 review Perth, ON
10/10

Yearly maintenance on furnance, air conditioner and HRV

We are very pleased with the service that Carleton Regrigeration Heating and Air Conditioning has given the last 5 years that we have lived in Perth. The people that come to our home to provide the service are very courteous and professional. Troy did an amazing job on all of the appliances this year in a very professional manner. I also like that you send a picture of the person attending at our residence before they arrive. Thank you for your service.

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Ron in Ottawa
Ron in Ottawa
2 reviews Carleton Place, ON
10/10

New Multi Stage furnace and Water Heater install

Our installation is wonderful and working well - to be sure of this, this review is written 30 days after installation. Jordie, Morgan, Kyle and J.J. arrived at my house on the day of installation. They worked all day on adding runs to the ducting, removing the old furnace, removing the old Water Heater, installing new furnace and water heater. Their work was well done, with no time wasted as everyone had their task to perform and they completed them. By end of day I had a new installation completed and they cleaned up after themselves as well. This is my 2nd furnace in 21 yrs that I have purchased through this company and I highly recommend them!

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Company Response

Thank you for taking the time to write this great review regarding your recent experience with our install team. We are happy to hear that you are completely satisfied, and very much appreciate the fact that you chose our company again.

Dan Thibodeau in Carleton Place
Dan Thibodeau in Carleton Place
1 review Carleton Place, ON
10/10

Air condition maintenance

Technician was on time, very professional, checked the system over and gave me the report. He even cleaned out the permanent air filter in the furnace. I am very pleased with the service.

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Company Response

Thank you for taking the time to write this review regarding your recent experience with our service technician. Out team is thankful for your business and support.

Marc & Elaine in
Marc & Elaine in
0 reviews Limoges, ON
10/10

duct cleaning, installing new propane furnace

Exceptionally efficient and professional work. The "guys" were personable and professional.

The duct cleaning was done well and quickly, and I've certainly noticed a big difference after years of heating with a wood furnace. NO mess left behind ... perfect!

The removal of our old wood furnace and installation of the new propane furnace went surprisingly quickly and VERY efficiently.

I STRONGLY recommend Carleton Refrigeration!

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Company Response

Thank you for taking the time to write this great review regarding your recent experience with our Duct Cleaning & Install Teams. We are thankful that your chose our company to perform this work, happy to hear that you are completely satisfied, and very much appreciate your referrals to others.

Doug in Carleton Place
Doug in Carleton Place
2 reviews Cobden, ON
10/10

Another job well done !

Once again Carleton Refrigeration performed a great job for us on our heat pump. As luck would have it our condenser fan motor and the capacitor died during the recent heat wave.
Troy, from Carleton Refrigeration got us up and running in a very professional and timely manner. Much appreciated.Thanks.

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Company Response

Thank you for taking the time to write this review regarding your experience with our service technician Troy. We greatly appreciate your business.

Fraser  in Almonte
Fraser in Almonte
3 reviews Carleton Place, ON
10/10

Air Conditioning - Yearly maintenance

Zach arrived on time, after calling me to let me know he was on his way. Very professional approach and clearly outlined what he was to do on site. At the conclusion of the visit, he provided a concise overview of the issues he found and the actions he had taken. Extremely pleased with this visit - certainly up to the standard I have come to expect from Carleton Refrigeration and thier excellent & knowledgeable staff.

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Company Response

Thank you for taking the time to write this review regarding your experience with our service technician Zach. We greatly appreciate your business and continued support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carleton Refrigeration Heating & Air Conditioning Ltd

Carleton Refrigeration, Heating and Air Conditioning Ltd.

"Your Comfort Specialists"

Our team of award winning professionals provide quality installation and service of Furnaces, Central Air Conditioning, Ductless Splits, Heat Pumps, Geothermal Systems, Water Heaters, Boilers, and Heat Recovery Ventilators (HRV).

Serving West Ottawa and the Ottawa Valley for 45 Years. A+ Member of BBB www.carletonrefrigeration.com

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Convenient Financing or Rent To Own Plans available.
BRANDS
York, Tempstar, Waterfurnace, Napoleon, VanEE, Sanuvox, Honeywell, Giant
WEBSITE
http://carletonrefrigeration.com/
YEAR ESTABLISHED
1973
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
TSSA Licensed Contractor
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.