I contact Carleton Last year when my AC wasn't working properly and they were quick to come out and resolve the situation. So this year when I had a water/condensation situation they were they first people I called. I then decided I didn't know what damage the water did to my 30 year old furnace so I should just replace it before it died at an inopportune time.
The technician who fixed the water walked me through everything that should be done to rectify things that were done wrong and prepared the quote. I did get quotes from other companies but the reps were nowhere near as friendly and informative and I found them quite aggressive. So it was an easy decision to go with Carelton!
I booked them to also clean my ducts prior to the install. Every person who from Carelton who stepped foot in my home were friendly and respectful and made friends with my overly affectionate cat.
I would and have already recommend(ed) them.