Carleton Refrigeration Heating & Air Conditioning Ltd

Heating & Air Conditioning
150 Industrial Avenue Carleton Place ON K7C 3T2
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Heating & Air Conditioning
Carleton Refrigeration Heating & Air Conditioning Ltd
Star Score
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97%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for Carleton Refrigeration Heating & Air Conditioning Ltd

Average customer rating:
9.8 10 (373 reviews)

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Joan/Ron Hubert from Carleton Place
Joan/Ron Hubert from Carleton Place
7 reviews Carleton Place, ON
10/10

Furnace maintenance

Patrick, called to let me know when he would be coming to my home so I could meet him and not have to wait at home all day unnecessarily. He did the maintenance on the furnace and gave me some advice on how to maintain the unit in between visits. He was very pleasant and professional and I would not want to have to deal with another company. We are extremely happy with the staff and service.

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Private User
Private User
Private User reviews Carleton Place, ON
10/10

Maintenance Aur Conditioner

For around 13 years We have a maintenance agreement with Carleton Refrigeration and Air Conditioning. Great and professional service, would recommend this company to anyone. I love dealing with the technicians. They know the trade and are licensed.

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Bonnie in Carleton Place
Bonnie in Carleton Place
4 reviews Carleton Place, ON
10/10

Duct Cleaning

The Team worked under difficult conditions as I had loads of clutter that I could not move in time for their service. Excellent job done despite this. Thank you Cory.

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Private User
Private User
Private User reviews Carleton Place, ON
10/10

Air Conditioner Installation

"I would like to give Jordie and Jared a five out of five star rating. They were curtious and friendly. Jordie always explained ahead of time what was invloved and how long it would take. He was always willing to answer all our questions and always gave each question a well thought out and understandable answer.
They arrived on time and had all the parts and tools that were needed.
Jordie and Jared respected our house, always using the red carpets or booties.
They were pleasant, and patient throughout the whole installation, even during the unexpected parts - such as the installation of the wi fi thermostat that proved to be more difficult than planned.
They were very happy to ensure that everything looked professional.
They went out of their way to help with a few extra things, such as helping me move an old air conditioner that was not needed anymore.
The final tour around the installation was full of good tips for maintenance, and when they left I felt that it had been a good day".

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Sharon McKinnon in Carleton Place
Sharon McKinnon in Carleton Place
1 review Carleton Place, ON
10/10

Home Duct Cleaning - Client Servic Excellence!

Recently Cory and Dave of Carleton Place Refridgeration completed an excellent job of duct cleaning in our newly built home. They were on time, friendly, considerate and very careful as they moved big equipment throughout our new home. I was shown before and after pics ... clearly a complete job, well done! Excellent ambassadors of of great company.

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Leslie and Jamie in Ottawa
Leslie and Jamie in Ottawa
4 reviews Dunrobin, ON
10/10

Even on Christmas Day

The dehumidifier on our geo thermal furnace clogged and we had 4 inches of water in the basement. It was Christmas Day. The technician came out within 4 hours and assessed the problem and gave a temporary fix. NO WHERE ELSE WILL YOU GET THIS TYPE OF KIND, EFFICIENT SERVICE! The owner made himself readily available to us on a weekend, to determine if it was a product problem, he contacted the manufacturer and it was replaced within weeks. If you want reliable, caring, efficient service, with a company who really does live by their word, go straight to Catleton Refrigeration. You will never regret it.

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New Furnace Review in Carleton Place
New Furnace Review in Carleton Place
1 review Carleton Place, ON
10/10

Installation of New Furnace and Central Air Condition

We highly recommend this company. They have a skilled and professional team and did a great job with our installation. They were also great for following up with us while we got the bug out of our new furnace.

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Company Response

Thank you for taking the time to write this review regarding your recent experience with our team. We greatly appreciate your business.

Randy LaHaise in Carleton Place
Randy LaHaise in Carleton Place
2 reviews Carleton Place, ON
10/10

Furnace cleaning and inspection

The technicians are always friendly and professional. Always leave area cleaner than when they arrive. Explain well all work that was performed, and ensure you are happy before they leave.

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Company Response

Thank you for taking the time to write this review regarding your recent experience with our service technicians. We greatly appreciate your business and support.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Check heat pump issue.

We felt heat pump not working properly. Mike was awesome, he checked everything and explained on how the pump works at certain temperatures. Would absolutely recommend Mike and the Company to everyone. Thanks again Mike.

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Company Response

Thank you for taking the time to write this review regarding your recent experience with Mike our service technician. We greatly appreciate your business and support.

Private User
Private User
Private User reviews Carleton Place, ON
10/10

Service

Service Technician Part had previously provided a cost estimate.
Appointment was made at my convenience.
Service was conducted on time at the estimated price
He was very professional and explained the service details

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Company Response

Thank you for taking the time to write this review regarding your recent experience with our Service Department. We greatly appreciate your business and support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carleton Refrigeration Heating & Air Conditioning Ltd

Carleton Refrigeration, Heating and Air Conditioning Ltd.

"Your Comfort Specialists"

Our team of award winning professionals provide quality installation and service of Furnaces, Central Air Conditioning, Ductless Splits, Heat Pumps, Geothermal Systems, Water Heaters, Boilers, and Heat Recovery Ventilators (HRV).

Serving West Ottawa and the Ottawa Valley for 45 Years. A+ Member of BBB www.carletonrefrigeration.com

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Convenient Financing or Rent To Own Plans available.
BRANDS
York, Tempstar, Waterfurnace, Napoleon, VanEE, Sanuvox, Honeywell, Giant
WEBSITE
http://carletonrefrigeration.com/
YEAR ESTABLISHED
1973
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
TSSA Licensed Contractor
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.