Blinds To Go Whitby

This blind are absolutely terrible quality. The PVC vanes could not be any thinner. All the vanes close at different angles, looks awful. I thought they were cheap when I ordered them but the assured me they were their only quality. Very glad I only order for one window. Will be shopping elsewhere for the remainder of my window coverings. How are they still in business? PS. I have order from these people before, 10 years ago and the blinds were so much better. I do not expect these blinds to last more than a year.

We went to Blinds to Go in November to get shutters for a basement window. The service was fine and the staff pleasant and we received our quote and were good to go. We paid a deposit of $161 (50%) and were told they'd be out to measure. They came to measure and he told us the shutters we chose wouldn't work because it was a recessed window. Why we weren't asked this when we booked, I don't know. There was a mix up and our deposit wasn't refunded, so we called and they told us they're not reimbursing us $50 for the measurements! This is not mentioned in the quote anywhere. I'm incredibly annoyed and disappointed as we've used them to go and had fine service, which is why I didn't give a lower rating. Be warned that if, for some reason, they can't install for you, they'll rip you off $50 for coming out. Won't be using this business again.

This was my first time with Blinds To Go. In past I had used other companies and never had an issue. My wife told there was a sale and took me to Whitby and Thickson location. These guys are extremely understaffed. One needs to wait a long time to buy for quite a high price. When I saw pricing, I was surprised, even though that was after discount.

We still ordered as my wife had made up her mind. We were promised 5 days but the order was ready in 12 days instead. It doesn't end there. An incorrect installation guide was included. It had roller blinds installation but those without valance. We drilled holes and affixed brackets but the blinds wouldn't fit. Wasted three hours on this and gave up. Went to the store again next morning. Had to wait for 20 mins again, due to understaffed situation (only 2 ppl in the huge store). I showed the installation guide and brackets to the person, saying we got wrong brackets. She believed, those were correct but then figured out we had been given wrong instructions manual. That would have confused anyone. The bracket had to be fit at a different angle and holes were at a different distance. It became a problem for us and so we had to get into more trouble buying material from Home Depot to close the holes (or else we didn't have space to drill.

Eventually they were installed but the overall experience was poor.

I Purchased 4 Mini Blinds for my Bay Window, once they were Installed I realized that they didn't have a Valance, and I thought the installer forgot but could not find anything in the box called the store and was told that the blinds I purchased did not come the a valance, well I don't know about anybody else but to me my blinds look unfinished, I don't like looking at the pull cord mechanism and the wand hook, the valance would hide that, when I called the store all I got from them was I'm sorry, no solution to the problem I will never recommend this company ever, I was never told that these blinds did not come with a Valance, because if I was told I would never have purchased them!!! I don't want a discount just someone to fix this!!! At this point I just want to rip them down and open their front door and tell them to keep them!!! Never again this was my 1st and last time purchasing from this store!!

I Had excellent service in the store picking out my blinds.
They ordered them quickly so I did not have a long wait.
The installer they have is exceptional. He picked up the blinds and installed them the very next day that I was informed that they were in, and he was pleasant and very proficient in his trade

Every contact we've had with Blinds to Go in Whitby has been wonderful. During the initial consultation with Mathew, he walked us through the various product offerings and thoughtfully steered us away from using solar blinds in areas where we wanted complete privacy. We were pretty set on using solar blinds because we wanted to maintain lots of sunlight in our rooms but his advice made sense and he was able to find another product which offered comparable light transmission while providing 100% privacy. He provided several quotes in writing with various options hitting different price points and suggested we take the quotes away and think about it. No high pressure sales at all. We returned a week later to have Ashley schedule a final/accurate measurement of our windows and to book an installer. The final fulfillment of our order was carried out by Mariana who was very meticulous and patient in spelling out exactly what we were purchasing and how much each item cost. Perfect. The actual product itself is great quality at less than half the cost quoted from local big box stores for a similar product. The mechanisms are very smooth (we ordered both cordless Spring Rollers and regular Sidewinder Rollers) and the blinds material is top notch and has decent weight to it so they roll up evenly and don't waver much when there's a draft. We highly recommend this location for their service, product and price.

We needed blinds for our newly purchased condo and tried blinds to go. The staff was very helpful, although could have been a bit more knowledgeable on their products and availability date but for the price, it was well worth it.

Large order of blinds, helpful,staff was very cooperative and friendly would recommend them to family and friends will go back to their store in the near future.Thanks for everything. Good color selection and variety.Cheap and good prices. Few days service and did not take long to get blinds.They also gave us all the hardware too.Thank You!

The guy working at Blinds to Go spent a long time trying to assist me in my search for blinds. Our kitchen is odd in that we cannot put up blinds that extend beyong 1.5 inches from the wall without our top cupboard being able to open.

We actually couldn't find any that would do the job, but he spent so much time trying to help me that I would definately go back!

I moved into my resale home in April only to find that the previous owner only put blinds in 3 of the windows in the master bedroom. Not a problem; except there are 6 windows all on the same side??!! Not only that, but they were an unusual colour and because of the configuration, odd sizes. There was no way I could match them or put in something different; my only option would have been to replace the whole set. I noticed they were made at Blinds To Go but had no idea when or where. I took one of the clasps to the nearest store and attempted to match it. The sales clerk was so helpful getting me the correct, size, colour, configuration, special features….who knew there were so many options for a blind! He even worked it that I could use the coupon from my first purchase on my second purchase. Now my room is complete! The staff was very knowledgeable and friendly.