Jansen Roofing & Contracting Ltd

BUYER BEWARE!
Jansen Roofing was paid over $3500 (plus tax) in Oct of 2018 to make necessary roof repairs, with "ALL WORKMANSHIP GUARANTEED FOR 10 YEARS". Less than 5 years later, there are obvious problems with loose and missing shingles and a suspected leak. Multiple efforts to contact the company, both by phone and in writing, have been unsuccessful. Calls are unreturned; email is unacknowledged. This company is definitely NOT RECOMMENDED. We hope others will benefit from our experience.

If you're looking for any sort of customer service, do not get your roof done by Jansen roofing. My roof was done in 2018 and I have been finding shingles and roofing nails all over my property for more than a year. I've been trying to contact Jansen Roofing and left multiple voicemails, but no one ever gets back to me- completely ignoring my calls and voicemails. They do NOT stand by their 10 year workmanship guarantee. I really don't know how they are still in business.

I've used Willie Jansen's services twice when I've had wind damage to my shingles, and both times his crews have been prompt, professional, and friendly. His prices are more than reasonable as well. I will definitely call him back when I need a new roof.

To sum it up quickly I was very impressed with every aspect of my interaction. The work that was completed was excellent. When I met the crew each of them came to shake my hand and introduce them selves. They were meticulous and and did a great job. Highly recommended.

This is an exceptional roofing company. Willie Jansen is an honest, credible and professional man. And he and his crew perform extraordinary work in keeping with the high standards Jansen Roofing's reputation has built upon for over 30 years. The first time I met Willie he advised I could even wait a year or two before doing my roof. When I did eventually get a new roof last year, his quote was the most reasonable. And as well, he was most accommodating at booking a convenient date in a quick time frame. Willie and his "crew of many" arrived early and promptly went about setting up all equipment and all safety measures and tarps to cover any landscaping. They removed all old shingles, laid down the new shingles, took old shingles away and cleaned up the work site so nicely you would never have known they were here! Done by end of day. One of the guys had disturbed a bee's nest and was stung several times and remained good natured about it. I work from home and they were very pleasant and easy to be around, too. This wonderful group is the whole package -- reasonable honest estimates, quality workmanship, exceptional work ethic, fast, precise perfectionists. I only wish they did other major house repairs !