Culligan Water Conditioning

Water Filtration & Purification
78 Auriga Dr Ottawa ON K2E 7X7
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Water Filtration & Purification
Culligan Water Conditioning
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91%

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Reviews by rating (past 12 months)

Reviews for Culligan Water Conditioning

Average customer rating:
9.4 10 (34 reviews)

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L Camilleri from Ottawa
L Camilleri from Ottawa
1 review Ottawa, ON
10/10

Water Softening Equipment

We have been dealing with the Ottawa branch of Culligan, and their sales rep, David Anderson, for over 8 years. We have purchased new Culligan softening equipment (softener, pressure tank, iron extractor, reverse osmosis, UV) over time and Dave has always gone above and beyond the call of duty for us. Whether it's taking the extra time to make sure that we are comfortable with our purchase, offering helpful and cost-effective solutions, and using the breadth of his experience to provide us with helpful information after the sale, we cannot thank Dave enough for his time, competence, kindness and expertise. We are so fortunate to deal with David and we know that our level of satisfaction is very much a result of Dave's efforts.

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Company Response

Thank you so very much for the great praise on David and the Culligan products, we work hard to ensure top notch products and service.We couldn't be happier that you get to experience all of what Culligan has to offer and we thank you for the many years you have been apart of the Culligan family.

Michael Murtagh from ELGIN
Michael Murtagh from ELGIN
1 review Elgin, ON
10/10

Water softener- Culligan

We, my wife and I have had a great experience from salesman to installation to follow up and would recommend this service to anyone interested in a water softener for their home.

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Company Response

Michael its great to hear about your positive experience with our Water Technologist Tom and our installer John. We are glad that we were able to provide you with what suited your needs with our rental water softener. We welcome you and your wife to the Culligan family and thank you for your support.

Rod MacNeil from Clarence-Rockland
Rod MacNeil from Clarence-Rockland
1 review Rockland, ON
8/10

Water Softener

We moved to a house that uses well water and needed to add a water softener but had a very restricted budget due to move in costs. Jason came to the house and he explained various options and we selected a re-conditioned rental unit that was installed very quickly. It works great; Culligan and Jason have followed up to ensure all is well and we are extremely pleased with the service.

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Company Response

Rod we are so happy that you had an enjoyable experience with Jason, he is an expert in water treatment equipment and the Rockland area. We look forward to the many years of your family enjoying the benefits of quality water.

Jean-Pierre LeBlanc from Ottawa
Jean-Pierre LeBlanc from Ottawa
1 review St-Eug, ON
10/10

Culligan HE water treatment system

Merci to Mathieu Drouin for the excellent service he gave us in order to change our water treatment system. We wanted a system more efficient and less cost with the electricity. Mathieu came to our house in St-Eugène. Very Professional and he knows perfectly his products. He analysed the water and our actuel system and proposed us a new one that respond to our needs. Mathieu did his follow up and we are going to have a new system installed next week. Very satisfy with the excellent service that Mathieu provided us.

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Company Response

Jean-Pierre we appreciate your wonderful review. We are very proud of Mathieu, along with our other Water Technologists and stand behind them with on going training and support to ensure you, our customer receives the best service.

At Culligan each customer is an individual, we listen, analyze, and make recommendations based on your needs.

We can't wait for you to start enjoying the benefits of your high efficiency water softener.”

Rosy in North gower
Rosy in North gower
4 reviews Ottawa, ON
10/10

Water Softener

The Culligan Man arrived in my home mere days after my call to the office. As I live outside the city limits, I am used to waiting a little longer for service appointments. Mick tested my water and checked my old system (not a Culligan), but also tested my filtered water jug with enthusiasm! Even though we had no interest in a reverse osmosis, he was happy to test our filtered water and tell us the results. Obviously, this is a man who enjoys his line of work! He provided us with two different options for the softener, and asked questions relating to our expectations of living in this house. Once we chose our model, he presented incredible financing options options (he had me at 0%!) Less than a week later, josh arrived to complete our installation, explanation, and gift us with free bags of salt. We noticed an immediate difference in the feel of the water and our skin. Even the baby is silkier!
Christine, at the office, has stick handled the entire process and done follow up. We have been promised service reminders by email to ensure that, whatever the system needs to stay in perfect shape is done, but we, first time parents of a very active little man, do not have to remember! There is already enough on our minds.
Thank you, Culligan Man (and Woman!)

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Company Response

We're very pleased to welcome Rosy & Todd to our Culligan family, and thank you, we appreciate your honest review and wonderful comments.

Its great to hear about your pleasant experience with our Water Technologist Mick, the quick professional installation completed by Josh and the immediate benefits of your quality of water has on your family.

Rosy, Todd and the little man, we know you'll be enjoying the many benefits of your quality water for many years to come.

Thank you again for welcoming Culligan into your home

Kay Oh from Ottawa
Kay Oh from Ottawa
15 reviews Ottawa, ON

First Review

9/10

Supplied and installed sulphur filter and Water softner

I was referred to Culligan by a friend of mine, who had been using their services for a very long time. I called Culligan to come for an estimate and arranged a meeting with them at my house. The salesperson came by and supplied me with some brochures of their low to high end products. I'm not a fancy person and just wants something to work well, especially since this is the first time I've been on well water. The salesperson was helpful and offered to test the water. He brought in the "test tubes", collected the water, where it turned out I had a bit of iron and sulphur, and the water was obviously hard. He advised us that the iron and sulphur levels aren't very high, but we definitely needed a water softner. No big deal...kind of expected that. He said my neighbour across the street needed a sulphur filter - as soon as you turned on the tap, you could just smell that fowl sulphur smell. It just depends. So we were flipping through the book and found a decent unit for about 2400, unit+service. I tried to get a better deal but he wasn't budging. Anyhow, he did eventually dropped $50 (pretty sure this is the norm that he would give a customer if you tried a little bit hard). I'm sure I could get it for cheaper from another company, like Nelson, but I wanted to deal with a fairly reputable company and didn't want to waste time. Plus, this fellow was pretty good. Anyhow, a few days later, we noticed the sulphur smell! I called the salesperson a few days after the initial smell and asked about the filter. That's another ~$2600. Anyhow, I got everything installed together so the serviceman only needed to be in my house once. The units has been working well, no real big problem - aside from the sulphur smell once in a while when the levels fluctuates. One other thing: I'm a big believer of water testing, even if you have a bacteria killing system. I couldn't figure out why my water was still resulting in "high overgrown bacteria count". So, after I called the health inspector, I spoke with my salesperson and he guided me through it. It was pretty helpful since my water results came out clean! So, the service, as a whole, was great - whether it is about the units, installation, or simply a water problem! He was there by email AND phone. They have bags of salt to sell and deliver, for those interested. I mean, it's like $3 more for a bag than if you go to a regular home depot or whatever. It's not bad if you can't lug it down or up your house.

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Company Response

Kay thank you for the positive review about our equipment, service and water technologist. Thank you for joining the Culligan family we appreciate great customers like you.

Lisa
Lisa
5 reviews NEPEAN, ON

First Review

7/10

Water softener

We have recnetly installed the water softener with Culligan. They have the system that suits best for our needs and they provided very good customer service. Overall our experience with this company has been pleasant.

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Company Response

Lisa thank you for the positive review. We're glad you were able to have the quality water you wanted with a system and price that suits you best.

KNault
KNault
1 review ,

First Review

10/10

Water Filtration system

We moved into our new home and right away we noticed a smell coming from the hot water. We called Culligan and Ben came over within a couple of days to access the situation. He was very knowledgable about the product and the neighbourhood. Ben gave us a number of options, which were the lowest price fix, up to the highest. He also gave us his honest opinion.

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Company Response

Thank you for the review and you are enjoying your clean water. Its great customer like you that keep us going, thank you for spreading the word about us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Culligan Water Conditioning

Eastern Ontario Water Technology Ltd. is a full service franchise of Culligan International Inc. with offices, warehouses and distributor centers in Ottawa, Brockville, Cornwall, Pembroke and in Quebec (Vaudreuil-Dorion). Our company is family owned since 1968, and the third generation is now in charge of the management and operations of ...
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