Culligan Water Conditioning

Water Filtration & Purification
Ottawa ON K2E 7X7
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HomeStars
Water Filtration & Purification
Culligan Water Conditioning
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78%

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Reviews by rating (past 12 months)

Reviews for Culligan Water Conditioning

Average customer rating:
8.5 10 (41 reviews)

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George Hughes in North Gower
George Hughes in North Gower
1 review Ottawa, ON
10/10

Service call for system not regenerating

Our water softner system is approx 15 years old and we have had several service calls over the years. The point I want to make is that Josh was the tech who came today and I can not say enough about his professionalism, communications skills and customer service. He explained everything he was doing and ensured I understood or if I had any questions.
You have a key employee here who could not represent your company more positively. For any future calls I will be requesting Josh, even if it means waiting a little longer.

Approximate cost of services:
$179.00
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Company Response

Mr. Hughes

Thank you for the review. Josh is a valued member of our service team and we are very proud of his hard work and positive attitude he puts forward everyday. We will be sure to send your praises along to Josh.

All the best
Culligan of Ottawa

Bill C in Carleton Place
Bill C in Carleton Place
1 review Carleton Place, ON
10/10

Blocked system 8+ year old

Josh L. was my service tech today. Excellent job. Explained and answered all my questions about my softener and iron remover. Gave me options and answered all my detailed questions so I could understand my system and decided to upgrade. This guy, Josh L. is a hard worker, fast, efficient and double checks everything! I was questioning whether to remove my whole Culligan system before Josh came to service my equipment. He is not only your valuable employee, he is your best company ambassador! Take good care of Josh - I want him back every year for my service. Thanks from Bill Campbell- Carleton Place, Ottawa, Ontario

Approximate cost of services:
$766.71
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Company Response

Bill

Thank you for the review. We will be sure to send along your high praise to Josh, we are very glad to have him as part of our team. We strive for nothing but the best for our customers as you have experienced with your service call. Thank you for your continued business support.

Thank you
Management,
Culligan of Ottawa

G P S in Ottawa
G P S in Ottawa
1 review Ottawa, ON
8/10

Service

Simon Leclerc is a gem of an employee! He kindly carries 2 bottles of water up to the third floor each time and always with a huge smile on his face. You are lucky to have him as an employee and we are thoroughly pleased with his service.
Susan McCallum
Gilmour Psychological Service

Approximate cost of services:
$0.00
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Company Response

Thank you for the review. Simon is a great asset to our delivery team and we are very proud of his hard work.

Thank you
Culligan of Ottawa

LynneF in Ottawa
LynneF in Ottawa
1 review Ottawa, ON
10/10

service on my water softners

A great experience from my initial meeting with the local Culligan salesman, his follow up to purchase, the installation, service personal and today with a service call. The service man was the same one that did the initial installation, which made me very comfortable and confident that he would get the job done. He is efficient, tidy, friendly and meticulous in his work. He works fast, answers questions and keeps to the task at hand. A great employee that takes price in his work. Thank you. I will continue recommending Culigan products and service to my real estate colleagues, friends and family. Thanks for the great service.

Approximate cost of services:
$0.00
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Company Response

Lynne

Thank you so much for the kind words. We work hard to ensure all of our customers receive great service. We look forward to many years of having you as part of the Culligan family.

Ken Court in Toronto
Ken Court in Toronto
1 review Salaberry De Valleyfield, QC
10/10

Changed to iron out and calcium reduction and clever water tap

Marty did our work and did it fast and professionally . A treat to have someone do work like that. Culligan Cornwall are fortunate to have an employee like him. Well done, Marty.

Approximate cost of services:
$102.00
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Company Response

Ken
Yes well done Marty. I will be sure to pass along your kind words to him. Our service technicians take pride in their work and it shows.

Anne in Portland
Anne in Portland
1 review Ottawa, ON
10/10

Water Softener

I can't say enough good things about Culligan and their salesman Tom. We were new to the area and knew nothing about water systems. He was patient and answered many questions, even before he booked the appointment. Tom explained the contract, our water needs and was prompt for the appointment. The technician also arrived the next week on time, installed and explained the system, everything was taken away and the area was left clean. I would highly recommend Tom and the Culligan team to anyone.

Approximate cost of services:
$6,000.00
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Company Response

Thank you very much for the kind words. We work hard to offer only the best experience with water treatment from the start to finish. I will ensure that Tom and the installer get the recognition for another job well done.

Private User
Private User
Private User reviews Ottawa, ON
10/10

water softner

Great service from Josh. Took time to fix problem and explained very well how and what he was doing. Thank you Josh, wish all service people were as nice and pleasant as you.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your nice review. We take pride in our service and our workmanship ensuring that all of our customers are satisfied.

James and Mary Anne in Brampton
James and Mary Anne in Brampton
1 review Ottawa, ON
10/10

Reverse Osmosis water filter

David A was extremely helpful in answering all our questions and recommending the best system to meet our needs. He's also very friendly! Our granddaughter was surprised to find a strange man in our house, but she took to him almost instantly––quite unusual for her!

John C installed the system, and he did a great job. He took time to explain the system and answer some more questions. He also was very friendly and personable. He was just what one wants in a service person!

P.S. We're in Ottawa, not Brampton!

Approximate cost of services:
$1,000.00
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Company Response

James & Mary Anne

Thank you very much for such kind words. We work hard to offer only the best experience with water treatment from start to finish. I will ensure that David and John get the recognition for another job well done.

Thank you and welcome to the Culligan family.

Private User
Private User
Private User reviews , ON
8/10

intallation of culligan products

Just wanted to let the Culligan company in Ottawa that I had Josh to installed my water filtration system. He is a perfect example of the best customer service a client could received. He's very polite and always has a smile and answers to all questions that are ask about the culligan water system. Thank you again for your friendly service :)

Approximate cost of services:
$1,000.00
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Company Response

Thank you for taking the time out to write this amazing review. Thank you for the kind words regarding Josh, we take pride in our service technicians and our customer service. We are always here should you need us in the future. Thank you from the Culligan Team.

Cathy in Toronto
Cathy in Toronto
1 review Ottawa, ON
10/10

Water softener

Contacted Culligan to have a water softener installed and I received a call within 30 minutes and the representative was here within 15 minutes. The rep tested the water and explained the different options available to me. The representative was very knowledgeable and helped me immensely in obtaining the correct system for my needs.

Approximate cost of services:
$6,000.00
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Company Response

Cathy

Thank you for the wonderful comments, our number one priority is customer service. We know that you will be enjoying the many benefits of your Culligan system for many years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Culligan Water Conditioning

Eastern Ontario Water Technology Ltd. is a full service franchise of Culligan International Inc. with offices, warehouses and distributor centers in Ottawa, Brockville, Cornwall, Pembroke and in Quebec (Vaudreuil-Dorion). Our company is family owned since 1968, and the third generation is now in charge of the management and operations of ...
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