Culligan Water Conditioning

Water Filtration & Purification
78 Auriga Dr Ottawa ON K2E 7X7
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Water Filtration & Purification
Culligan Water Conditioning
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91%

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Reviews by rating (past 12 months)

Reviews for Culligan Water Conditioning

Average customer rating:
9.4 10 (34 reviews)

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James and Mary Anne in Brampton
James and Mary Anne in Brampton
1 review Ottawa, ON
10/10

Reverse Osmosis water filter

David A was extremely helpful in answering all our questions and recommending the best system to meet our needs. He's also very friendly! Our granddaughter was surprised to find a strange man in our house, but she took to him almost instantly––quite unusual for her!

John C installed the system, and he did a great job. He took time to explain the system and answer some more questions. He also was very friendly and personable. He was just what one wants in a service person!

P.S. We're in Ottawa, not Brampton!

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Company Response

James & Mary Anne

Thank you very much for such kind words. We work hard to offer only the best experience with water treatment from start to finish. I will ensure that David and John get the recognition for another job well done.

Thank you and welcome to the Culligan family.

Private User
Private User
Private User reviews , ON
8/10

intallation of culligan products

Just wanted to let the Culligan company in Ottawa that I had Josh to installed my water filtration system. He is a perfect example of the best customer service a client could received. He's very polite and always has a smile and answers to all questions that are ask about the culligan water system. Thank you again for your friendly service :)

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Company Response

Thank you for taking the time out to write this amazing review. Thank you for the kind words regarding Josh, we take pride in our service technicians and our customer service. We are always here should you need us in the future. Thank you from the Culligan Team.

Cathy in Toronto
Cathy in Toronto
1 review Ottawa, ON
10/10

Water softener

Contacted Culligan to have a water softener installed and I received a call within 30 minutes and the representative was here within 15 minutes. The rep tested the water and explained the different options available to me. The representative was very knowledgeable and helped me immensely in obtaining the correct system for my needs.

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Company Response

Cathy

Thank you for the wonderful comments, our number one priority is customer service. We know that you will be enjoying the many benefits of your Culligan system for many years to come.

Rem in Toronto
Rem in Toronto
1 review Gatineau, QC
8/10

Under-Sink and Faucet Filters

Renting the Under-Sink and Faucet Filters, Tested the 1 free 1-month trial. I suffer from sleep apnea. Always need to buy distilled water for the CPAP machine. Tested for the trial period and no residue in the CPAP. Better result compare to certain brand of distilled water found in must grocery store. Doesn’t beat the one from the recommended place for medical use in my region. But it saving me the regular trip to go buy water just for my machine. Also I don’t like the taste of tap water I was also buying lot of water bottle. This is about 45$ of water of month for 2 people. Now 28.73$. With the city water from Gatineau region the filter work well for the CPAQ usage and good to consume. Service was good but I had issue with the billing the where charging extra to send me my bill every month something not mention by the sale person. After tree month getting mad looking at the bill a called the service line and without no fight they nicely credit the fee and change the billing to e-mail. So that why I took the time to write a review. Also this price was a promotion following a fair.

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Company Response

Rem great to hear you are enjoying the many benefits of your Culligan Reverse Osmosis Drink Water System. It was our pleasure to work with you to implement a quality solution that meets your needs and saves you money too.

Private User
Private User
Private User reviews Montreal, QC
10/10

Orchid collection

I got tired of lugging my bottled of de-mineralized water for my orchids. I looked at alternatives.
Since I am a renter, I can not drill through granite for a separate dispenser. Culligan has a remote sensor - no drilling!!
That sold me!
Now my husband uses it for his bicycling marathons - and when he gives his friends a sip - they really are impressed at the purity of the water.

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Company Response

Wow! Thank you for taking the time to share your experience! We're thrilled that you are enjoying the benefits of your Culligan drinking water system and the Culligan Clear Link Technology. We sincerely appreciate you taking the time to post your comments and review ~

Adolfo Klassen
Adolfo Klassen
1 review Saint-Lazare, QC
10/10

Culligan Water Softener Service Support

A few years back ( Feb. 2013) I had a Culligan water softener installed, a unit that had thus far not given us any problems. After a 12-hour power failure however I found the salt container full of water, instead of salt. (A problem probably caused by me not having refilled the container with salt.) So I send an email to Christine Pavan (a name and email address I had on file from early 2013). To my surprise, I had a response within the hour and this on a Saturday inquiring about the exact problem. This first email was followed by a call from the services manager (Jeff) who very competently explained the probably cause of the problem and what to do about it. Truly customer services at its best even after three (3) years of having the system installed. Well done!

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Company Response

We are happy assist you. We strive on our customer service and this is a great example of the commitment of your service department team.

Private User
Private User
Private User reviews Morrisburg, ON
2/10

Water softener

5 years ago we decided to purchase a system water softener and 5 times in 5 years came out to fix it,it kept breaking down. the tech never once told us the iron was ruining our softener.Not only that ,we were lead to believe we were financing,until we were told we were renting and that we could buy it out for 66 percent .Imagine that a machine that did not even work.The system they installed was 20 years old .we would not recommend this company .there machines are dinosaurs

1 of 1 people found this review helpful.
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Company Response

If you could please contact the office we can review your contract that you signed regarding the rental equipment. Please email christinep@culligan-water.com or call 613-498-1711 ext.2239 so we can further review this matter.

10/10

High Efficiency Water Softener

The water softener was installed quickly and explained to me, in a hands on approach; by a very friendly employee from Culligan Water. My Mother bought a mid range efficiency water softener and as she is a senior citizen they explained the system to her in a way she could understand it better. We were both very satisfied with the service we received and we would highly recommend Culligan Water Softeners to our friends.

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Company Response

Thank you for your kind words. We're very pleased that you and your family were able to find the proper water softener to meet your unique needs. We know that you will be enjoying the many benefits of your Culligan Water Softener for many years to come.

Chris & Cindy Miller from Prescott
Chris & Cindy Miller from Prescott
1 review Prescott, ON
8/10

Water Softenner upgrades

Thanks for looking after Our needs and making Our water and home a bit better of a place to be. as my wife stated " A bit better?? It’s absolutely wonderful!! We should have done this years ago!!!

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Company Response

So happy that you are enjoying the many benefits of your Culligan unit, we agree with your wife, we strive to ensure everyone has the same "absolutely wonderful" experience with Culligan.

All the best
Christine

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Culligan Water Conditioning

Eastern Ontario Water Technology Ltd. is a full service franchise of Culligan International Inc. with offices, warehouses and distributor centers in Ottawa, Brockville, Cornwall, Pembroke and in Quebec (Vaudreuil-Dorion). Our company is family owned since 1968, and the third generation is now in charge of the management and operations of ...
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