Total Home Energy Systems

Thank you so much for taking the time to share your positive experience with Total Home Energy Systems! We're delighted to hear that you received professional and thorough service from our experienced agent.

Our commitment to excellence and customer satisfaction is at the core of what we do, and we're thrilled to know that you would highly recommend our company. It's true; our service agents are dedicated, experienced professionals who have been with us for the long term, ensuring a stable and knowledgeable team.

If you ever need HVAC assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your trust in Total Home Energy Systems, and we look forward to serving you again!

Nicole
Total Homes Customer Care Team
(519) 664-2008
www.thesheatingcooling.ca/

Thank you so much for sharing your experience with Total Home Energy Systems! We are thrilled to hear that you've been extremely pleased with your furnace and air conditioning upgrade since the summer of 2015.

It's fantastic to know that our team's attention to detail, especially in addressing the unique considerations of your small sunroom, contributed to the increased comfort level and efficiency of your home. We always strive to tailor our solutions to meet the specific needs of our customers, and we're delighted that you've experienced the positive impact.

We truly appreciate your kind words about our professionalism and efficiency. Knowing that you would not hesitate to hire us again for future projects is the highest compliment we could receive. If there's anything more we can do for you in the future, please don't hesitate to reach out.

icole
Total Homes Customer Care Team
(519) 664-2008
www.thesheatingcooling.ca/

First and foremost, we're sorry for the oversight in not discussing the pricing for the thermostat installation upfront. Clear communication is essential, and we regret any inconvenience this may have caused.

Regarding the advice on your furnace, we genuinely appreciate your perspective. Our aim is always to provide transparent and helpful guidance to our customers. We regret if there was a miscommunication or if our team did not convey the potential need for a new furnace more explicitly during the service calls.

We take your feedback seriously, and we're committed to improving our communication processes to ensure a more positive experience for our customers moving forward. Your satisfaction is our priority, and we would appreciate the opportunity to discuss this matter further and explore potential resolutions.

If you are open to it, please feel free to contact us directly at [Your Contact Information]. We value your business and are here to address any remaining concerns.

Thank you for bringing this to our attention, and we appreciate your understanding.

icole
Total Homes Customer Care Team
(519) 664-2008
www.thesheatingcooling.ca/

Thank you so much for taking the time to share your positive experiences with Total Home Energy Systems! We are thrilled to have been a part of your home journey over the past three years.

It's wonderful to hear that you reached out to us for assistance with the humidifier and that we could guide you in resolving the static issue. Building trust and providing clear, understandable information is a cornerstone of our service, and we're glad it resonates with you.

We appreciate your continued trust in our services, from the water softener to the furnace and gas stove installation. Your kind words about our straightforward communication mean a lot to us. If there's anything more we can assist you with or if you have any future projects in mind, we're here for you.

Thank you for choosing Total Home Energy Systems!

icole
Total Homes Customer Care Team
(519) 664-2008
www.thesheatingcooling.ca