Harmcor Plumbing & Heating Ltd

Mike from Harmcor Plumbing & Heating did an excellent job for us in opening a kitchen drain pipe. He diagnosed problem and got to work write away. He is very knowledgeable and efficient worker. Thanks Mike.
Nabi

Our furnace quit as soon as it got cold in late October (of course). Alyssa (?) came right away and it turned out to be a big and expensive job. She got it done, though (without any help from the furnace manufacturer!) and was completely upfront about the cost which I really appreciated.
We had a problem with out hot water tank during the holiday cold snap so I called them again. Everyone was slammed but when they told me they couldn't come out, they immediately gave me the name and number of another (bigger, I presume) company to call who were able to come right away. Recommending another company like that impressed me even more. I highly recommend Harmcor.

For 8 years we have had a defective Navien tankless hot water system. The technicians who installed it (Knight Heating) and those who serviced it (Butler Plumbing) all agreed that the machine was running properly and did routine part replacements. They said fluctuating temperatures were sometimes expected and my plumbing was probably to blame. None really knew what they were doing.
I called Harmcor to install another solution - an estimated $900 shower valve installation with automatic temperature control - and Roy was less interested in that solution than in the original problem. I explained it to him and he sounded pretty confident they could solve it properly. The fact that we stocked all the parts impressed me, because the others frequently didn't.
Roy and his helper took a lot longer than expected (the $199 fee was to cover 1 hour of troubleshooting) but the dispatcher indicated they frequently waive the overages in cases like this.
They didn't waive the overage but came in half of what the shower valve would have cost. They also attempted to convince Navien that the defective board should be covered under warranty because it's been this way for years. I've never encountered this kind of advocacy before, certainly not from the fore-bearers.
Thank you Roy and Alicia.

Technician is great positive,energetic, she went extra miles to solve our water tanker problem , So far it works good, saying that, lets give it some weeks. And I highly recommend this company!

Our kitchen sinks were clogged/drained very slowly and water kept flowing back especially when we used the dishwasher. Calls were handled very professionally and I was able to get the appointment first thing the next day. Alyssia was very polite and also respected our needs to park her vehicle at the visitor's area as requested (not every contractor would do that even we informed in advance about the complex rules). She inspected the issues, explained to me in details about what might caused the problems and what steps were required to fix them. She also showed me the costs and explained to me the differences between warranty packages too, before we agreed on what package we'd like to go with. Very straight forward, no hidden costs there, that's always a plus!
She fixed the issues one step at a time, answered all my questions very patiently, and even went above and beyond and checked all other parts of pipes among the same kitchen drainage system to ensure nothing's stuck in there too.

Overall, VERY HAPPY with her work. Would definitely recommend her and the company to other friends if they have issues related to plumbing and heating.

My furnace stopped working Monday night. My dad figured out that it was the gas valve but we had Epcor come out to double-check, in case it was something else. I called my sister-in-law to find out the name of the plumbing company she used because she'd said they were really good. We got Harmcor's phone number & called them. Originally they figured they wouldn't be able to get someone out until Thursday, but agreed to put me on the cancellation list for Wednesday. I called early Wednesday afternoon to see if they might be able to send someone but was told that it wasn't looking good. They figured they'd be able to send someone out Thursday before noon. Imagine my surprise when I got a phone call about 1.5 hours later saying that someone was on their way! Alyssia was wonderful. She removed her boots at the door and got straight to work, not only putting in a new gas valve but replacing the thermal coupling as well. She tested everything to make sure it was working properly and left the area clean and tidy. If I have any plumbing issues or furnace problems in the future I know who I'll be calling!!

A plus service, friendly yet professional, highly recommend. They removed the blockage, fast to respond and did not charge double like other companies tried to do.

I cannot say enough about the excellent service I received from Roy and Chantal. Chantal was excellent in keeping me updated as to when I could expect someone on site. And Roy was knowledgeable, expedient, kind and personable. I have used Harmcor a few times and every experience has been positive....can't say enough about such a great team!

Had Cassandra do some work in my washroom. Installed a double vanity, afterwards we discovered that the pipe where backed up. After snaking my condo pipes the floor below had the same issue, after snaking the condo downstairs the problem was solved. Now with the draining system resolved all the occupants in the building are happy with the results. Great job and attention to details. Cleaned up with great care. Would definatly use their service again, and recommande to anyone looking for a plumber. Thx for the great job!

Cassandra was awesome. Able to get the job done and I didn't have to wait forever to get an appointment booked.