Action Furnace Inc

Service call was excellent Technician was very knowledgeable and friendly. Had very good advice. All aspects of the furnace were checked and a report was emailed to me. I would highly recommend Action Furnace.

We had the fortune to work with Josh and his team, consisting of Jay and Chris, in the installation of a new AC unit. Service was professional and efficient. All done in 1 day. So far very pleased with the outcome.

Crew arrived on time and finished in one day .
System functioning well. Left work site clean .
Crew was polite and willing to answer questions.
Overall, very satisfied.

From the first phone call setting up the home inspection and getting an estimate, to the installation crew setting everything up they even put carpets down on our hardwood floor so that we wouldnt have any mess to clean up. The service was impeccable. They were on time we got messages with photos of the people that would be installing and absolutely no surprises. I highly recommend anybody needing air conditioning or heating services to use action furnace and air conditioning. Larry schalk

A big thank you to Dan (Action service team) who handled a furnace issue i had a couple of weeks ago. Because of his thorough inspection he identified a major issue with the heat exchanger that was Missed by another highly regarded Calgary company who did a furnace tune up/inspection only 3 months earlier. The furnace is under warranty and Action quickly followed up handled this major issue. Thank you Abraham for your terrific job replacing the furnace and your clean up! Thank you Action Furnace for your quick attention. Thank you again Dan for your excellent service!

All the employees were very knowledgeable, courteous and helpful. Everything went as was explained to me.
A job well done.

I wanted to share my horrendous experience with Action Furnace, related to a furnace repair that we had done about 10 months ago. Our furnace had quit unexpectedly, and even though it was May/June, I wanted to have it looked at. Action Furnace was the only company that could send someone out right away. The tech at the time diagnosed that either the circuit board or the blower motor was the issue, but that the heat exchanger was good, so the repair was worthwhile, as we should still get a few more years out of it (furnace was 22 yrs old).
He ended up replacing the circuit board and then also the blower motor (!) as well. We also ended up having to replace the squirrel cage around the blower motor about 6 months later, as it was wobbling and very noisy. As the tech really struggled with the blower motor replacement initally, I thought it may have been a repair issue, but I was assured by the company that this was only a coincidence. Fast forward to this year. We had joined their furnace club last year, as there was a discount offered for repairs. I was planning to cancel this membership, as they are raising the price and halving the discount, but it was suggested to me that we should get our free furnace tuneup 1st before we cancelled. Another tech came over about 2 weeks ago to do the tuneup and notified us that he wasn't able to, due to the heat exchanger was cracked and the furnace was unsafe and should be replaced immediately. I was distraught at the thought of having to spend another large amount for a replacement when funds are really tight. Action did sent a sales guy to quote us for a new furnace. As it turned out, hus quote is $1900 more than the next highest quote I received (I've had 4 so far). I had a tech from another large furnace company over today to given their quote, and he checked the furnace for me and determined that the heat exchanger seems to be fine...I was shocked! Needless t say, after these experiences, I will stay away from Action Furnace, and hopefully my horrid dealings with them are not in vain. Caveat emptor!

The Action Furnace Servicemen were in my home for a tune-up of our 3 furnaces in January of this year. All 3 were tested prior to the tune-up. After being serviced only two of the furnaces worked. Diagnosis....fried control board, a coincidence. Repair cost quoted $1,040.

Attempts to contact Action Furnace for some kind of explanation were ignored X 3.

An alternate furnace service company was requested to offer a second opinion. They agreed the fault was with the control board. The repair cost was $748.

I do believe the Action Furnace servicemen were competent. My concern was with being ignored when I called. The repair price differential is also interesting. A loss of trust is difficult to overcome.

My furnace was not working properly this morning. Although it seemed to to work for the rest of the day, Action Furnace had someone here by 3 pm to service it. Alex was knowledgeable and friendly and did a thorough inspection. Based on the diagnosis codes he recommended that I try a less restrictive air filter.

Great fast efficient knowledgable service
Clean and pleasant installers
From estimate to installation
Alex who gave me the quote and Andrew the tech/ installer and his co-worker
Not forgetting the office staff
All 5 stars and beyond!!!!
Thank you
Alan and Paula