Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
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85%

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Reviews for Action Furnace Inc

Average customer rating:
8.5 10 (235 reviews)

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Blaine Peerless
Blaine Peerless
1 review Calgary, AB
10/10

furnace service as unit was blowing cold air

Todd Fischer was my service tech..did an excellent job and very nice person, explained everything and called me back with a warranty repair..would recommend Action Furnace and Todd to anyone that wants great product and service..

Blaine Peerless
6364-33ave NW
Calgary

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Company Response

Thanks for the amazing 10-star review Blaine! We appreciate you taking the time to share your experience with us and the community. We'll be sure to pass along your kind words to Todd. Thanks again for choosing Action Furnace and for your continued support.

Rob in Toronto
Rob in Toronto
1 review Calgary, AB
10/10

furnace replacement

My husband and I were very pleased with the installation. The work crew was very efficient, tidy and knowledgeable. They gave a full explanation of the furnace. The price was excellent. Good warranties. We recommend this company

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Company Response

Thanks for the awesome review, Rob! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate you choosing Action Furnace.

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace and duct cleaning

Dan did a great job cleaning our furnace and ducts today. He was very professional and polite. He was patient and explained his process thoroughly. I would recommend this service and company.

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Company Response

Thanks for the amazing 10-star review! We'll be sure to pass along your kind words to Dan. Thanks again for choosing Action Furnace and for your continued support.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service. Liam Watson did a great job!

Liam Watson of the Action Furnace did a great job cleaning our ducts and dryer vents. He also did a tune up of our furnace. He did an excellent job.

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Company Response

Thanks for the amazing 10-star review! We work really hard to provide the best possible service and we are happy to hear that Liam hit the mark for you. We'll be sure to share your kind words with him. Thanks again for choosing Action Furnace.

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace Tune Up and Duct Clean and Dryer Vent

. . . . . . . . . . . . . . . . Great Service! . . . . . . . . . . . . . . . . .

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Company Response

Thanks for the amazing review! We appreciate you taking the time to share your experience with us and the community. Thanks again for choosing Action Furnace.

Irene
Irene
1 review Calgary, AB
10/10

New Furnace Installation

I was looking for a company that will install a new furnace in to my home and found Action Furnace thru google search with good reviews. I decided to give it a try and I am pleased with their service. Rodney (comfort adviser) came to do an assessment relevant to the right furnace for the size of my home. Rodney was knowledgeable, straight forward, and courteous. My questions were answered and left me well informed. No pushy sales or anything like that. Logan (tech guy) came the next day to install the furnace and I am happy with his stellar performance. The admin team also addressed my concern on a timely manner. The whole team at Action Furnace did a good job.

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Company Response

Thanks for taking the time to share your awesome review with us and the community, Irene. We take pride in providing outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Your review reaffirms the hard work we put in every day, and it will provide them with great encouragement to keep doing what they are doing. Thanks again for choosing Action Furnace.

Linsey
Linsey
1 review Calgary, AB
0/10

Disgraceful

We called Action Furnace to service our furnace, water heater and air conditioning unit. The Technician told us that our furnace and water heater both needed to be replaced and provided an estimated cost of $11,000. The Technician told us that the furnace was emitting lethal amounts of carbon monoxide and should be decommissioned ansd replaced immediately as my family was at risk. We of course decommissioned the furnace. We got a second opinion from another company and it turns out that the furnace and water heater are absolutely fine. We complained to Action Furnace and they refunded the inspection amount for the water heater and furnace but not the air con unit (which they had installed 2 years prior). My husband also asked whether their technicians earned commissions for selling new furnaces - Action Furnace declined to answer.
This is an utter disgrace and we will also be making a complaint to the Better Business Bureau.

0 of 1 people found this review helpful.
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Company Response

Hey Linsey, I would like to discuss this review with you in further detail. I can't seem to find your name in our system but we definitely want to address your concerns. Please give our office a call and ask to speak with Ryan. Thanks for the feedback. We look forward to speaking with you.

David in Brooks
David in Brooks
1 review Calgary, AB
10/10

Quick Covid-safe repair

Repair tech phoned to arrange earlier than expected time, diagnosed problem quickly and expertly repaired just as fast for a very fair cost.

Office contact staff were just as frienly and efficient.

I would recommend this service without question.

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Company Response

Thanks for the awesome 10-star review! Our customer's safety is our number one priority during these difficult times, and we are so happy to see that reflected on your most recent visit with us. We appreciate you choosing Action Furnace, and for your continued support.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Great ac installation

Great ac installation. I got a few quotes and talked to the sales rep after getting all the quotes. They offered to match the lowest and we were off to the races. I do believe that a lower offer could have been received but I'm happy with the installation which took half a day. The technician answered all my questions and even threw in a few free air filters.

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Company Response

Thanks for leaving us such a wonderful review! We are happy to learn of your positive experience with us, our dedicated staff will be pleased to learn of your high praise. They work very hard and it will provide them with great encouragement to keep doing what they are doing. Thanks again for choosing Action Furnace.

aswin in Calgary
aswin in Calgary
2 reviews Calgary, AB
10/10

furnace service

I had the pleasure of meeting EVAN your most likeable and professional technical person. He explained to me what to note and take a video of the problem so it can be properly addressed. Hw is to be appreciated as an employee with courtsey and knowhow.
Tks,
aswin patel

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Company Response

Thank you so much for your kind words, Aswin. We really appreciate you taking the time out to share your experience with us—and we agree, Evan is truly a gem to have on our team! Thanks again for choosing Action Furnace.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 30 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, indoor air quality system, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
24/7 Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York, Comfortec
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
100
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years parts and labour warranty on all installed heating and cooling systems.
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