I replace two furnaces in our 1971 built house so getting the new combustion and exhaust air piping into a finished basement was challenging. The personnel were very neat, tidy and professional. Overall, a very good experience. I like the parts and labour warranty and additional service warranties

In doing a safety inspection, which they include free of charge, with furnace and duct cleaning , Action Furnace found the heat exchanger was starting to have cracks, which is a concern in terms of carbon monoxide. Thankfully, they have brought this to my attention and I am very grateful. The technician was very courteous and efficient and provided me with photos of this critical area that needs addressing sooner than later. Thank you!

I was away on a holiday when my next door neighbor, (who was looking after my house), phoned me to tell me that my furnace was not working. He tried various simple fixes, but the furnace was dead. It was freezing outside, so he ran the stove, as well as a small portable heater to keep the house from damage, until he could call a technician in the morning.

The technician, Brandy, arrived the next afternoon and diagnosed the problem as a plugged condensate reservoir. She scraped the deposits out of the drain container and re-installed it, all for the cost of a diagnosis!

This was a very good outcome for me. Having someone come into my home while I am thousands of miles away, to professionally make a trustworthy and inexpensive repair was a great relief!

Thanks, Brandy!

Bob McPherson, Edmonton.

I've used this company at least twice. Had vent cleaning and now for just a service checkup on my furnace, hot water tank and AC system. Both times service booking was quick, convenient and service was good, no issues. Can't comment on price comparisons, but certainly wasn't outrageous considering the time put in to check everything thoroughly.

Satisfied with the service and area left in good condition. Review undertaken and happy with results. Would recommend this crew to others. Cost was appropiate and water tank replacement used is known brand

Cary w/ Action Furnace did a fantastic job, was prompt and fixed our issue quickly. Originally purchased our furnace through them and will definitely be calling them again for any issues.

The installer was efficient, knowledgeable a quiet, steady worker and very pleasant. I could not have asked for a better man to do the work.
He explained to me all I should know about the new furnace, and gave me instructions on using it. He showed me the warrantee etc and the paper work that goes with it, then emailed the lot to me.
I would not hesitate to recommend this young fellow to work in anyone’s home.
Thank you

Am completely satisfy with the work done. Technician Steve was friendly and informative. He put in an extra effort to complete the work order.
I would recommend your company to anyone.
Jack

I had my furnace installed a while back and decided to sign up for the yearly service and duct cleaning. I was very happy with the over all experience. Very kind and respectful! Did a complete check up on the furnace, replaced a gasket under my warranty that I didn’t even know had a little problem. He tested and made sure the furnace was running at the correct speed to give the best level of heating in our home. He reviewed our humidifier and we adjusted the humidity slightly. All ducts and cold air intakes where found and cleaned! Boy that was nice to have done the air should circulate much more efficiently now. He reviewed my bill and made sure I was completely happy! Best company and service ever! Thank you! he took his time and didn’t rush the service, making sure it was completely done. Thank you so much for caring about my home and how you feel about your job!

Daniel was very friendly and knowledgeable. He was able to fix a broken sensor rather than having to replace it, saving me a bunch of money. I had booked for a duct cleaning as well, but he wasn't able to complete it since the giant vacuum wouldn't fit down our stairs, but was able to book me in for the next business day to have the job completed with a different machine. Thanks very much for your excellent service.