Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
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89%

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Reviews by rating (past 12 months)
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Reviews for Action Furnace Inc

Average customer rating:
8.5 10 (202 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Service of heating tune-up and duct cleaning, replacement of worn parts

The Tech came very punctual as scheduled even the weather is -30. He is knowledgeable of his job, he gives good recommendation/ suggestion to keep your heating eqpt runs more efficient. He is a nice person.

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Company Response

Thanks for leaving us such a wonderful review. We are happy to learn of your positive experience with us, our dedicated staff will be pleased to learn of your high praise. They work very hard and your review will provide them with great encouragement to keep doing what they are doing. Thanks again for choosing Action Furnace.

Laurie in Calgary
Laurie in Calgary
0 reviews Calgary, AB
9/10

Homeowner

Action furnace sent a technician out at 11:00 pm on a -22 degree Sayurday night to repair our furnace which had failed. We were very happy to have them provide that service for us.

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Company Response

Thanks for the awesome review, Laurie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate you choosing Action Furnace.

Cori in Calgary
Cori in Calgary
0 reviews Calgary, AB
10/10

Furnace repair

I had no heat after self installed a new thermostat. Called Action Furnace! Cameron was great! Turns out it wasn’t my install but I had not serviced my furnace in 5 years! Cameron explained, showed me everything within the furnace, and had me up and running quickly. And as an added bonus-I had purchased my furnace from Action Furnace 7 years ago so I had warranty! My $1200.00 bill reduced to $250!! Thank you Actin Furnace and a huge thank you to Cameron!!!

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Company Response

Thanks for the awesome review Cori. We really appreciate you taking the time to share your experience with us. We'll be sure to share your kind words with Cameron. Thanks again for choosing Action Furnace.

Lynn in Calgary
Lynn in Calgary
2 reviews Calgary, AB
10/10

Duct cleaning and furnace inspection

Rick called to advise time frame for arrival and was right on time. He was very nice and respectful. He was aware of the cat and helped to ensure the cat was secure before opening the outside door. Cleaned up after himself and explained what he had done. He can come to work at our house anytime and with luck I will have more cookies for him.

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Company Response

Thank you so much for your kind words, Lynn. We really appreciate you taking the time out to share your experience with us—and we agree, Rick is truly a gem to have on our team! Thanks again for choosing Action Furnace, and for your continued support.

Courtney in Calgary
Courtney in Calgary
0 reviews Calgary, AB
10/10

New Furnace & AC

We contacted Action furnace to get a quote to replace a old furnace and to add AC to our home. Our advisor was Greg and he was awesome! Super friendly, took time to explain all the options and made sure we were getting the correct until for all our needs. When our installers showed up they were great. Jimmy made sure everything went smooth and fast and kept me in the loop of how things were going. He also went through everything that was done at the end and left my basement spotless. Thanks Action Furnace !!

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Company Response

Thanks for leaving us such a wonderful review, Courtney. We are thrilled to hear about your positive experience; our team will definitely be happy to read what you wrote. Our customer’s experience and satisfaction are our top priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words, we appreciate you choosing Action Furnace.

AlGlenbrook in Calgary
AlGlenbrook in Calgary
0 reviews Calgary, AB
10/10

Surprise!

They surprised me. The Draft Inducing motor, about $1000 replacement, was covered by warranty!
The technician, Cam, was accommodating, competent and pleasant to talk with. He provided me with maintenance tips at the end. Great person!

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Company Response

Thanks for taking the time to share your awesome review with us and the community. We take pride in providing outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Thanks again for choosing Action Furnace.

Michele  in Calgary
Michele in Calgary
0 reviews Calgary, AB
10/10

Furnace and Duct Cleaning

In doing a safety inspection, which they include free of charge, with furnace and duct cleaning , Action Furnace found the heat exchanger was starting to have cracks, which is a concern in terms of carbon monoxide. Thankfully, they have brought this to my attention and I am very grateful. The technician was very courteous and efficient and provided me with photos of this critical area that needs addressing sooner than later. Thank you!

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Company Response

Thanks for the awesome 10 star review Michele! We take pride in providing the best customer experience, which is why it warms our hearts to receive reviews like yours! Thanks again for choosing Action Furnace!

BobMcPherson in Edmonton
BobMcPherson in Edmonton
1 review Edmonton, AB
10/10

Furnace not heating

I was away on a holiday when my next door neighbor, (who was looking after my house), phoned me to tell me that my furnace was not working. He tried various simple fixes, but the furnace was dead. It was freezing outside, so he ran the stove, as well as a small portable heater to keep the house from damage, until he could call a technician in the morning.

The technician, Brandy, arrived the next afternoon and diagnosed the problem as a plugged condensate reservoir. She scraped the deposits out of the drain container and re-installed it, all for the cost of a diagnosis!

This was a very good outcome for me. Having someone come into my home while I am thousands of miles away, to professionally make a trustworthy and inexpensive repair was a great relief!

Thanks, Brandy!

Bob McPherson, Edmonton.

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Company Response

Thanks for leaving us such a wonderful 10 star review Bob! We know how stressful it can be to have something happen to your home while you're away on holidays. Which is why we are happy to hear that Brandy was able to quickly and efficiently fix your furnace, and get everything up and running for you. We hope that you'll be able to relax and enjoy the rest of your holiday without having to worry. Thanks again for choosing Action Furnace.

Private User
Private User
Private User reviews Toronto, ON
8/10

Consistent and good customer service

I've used this company at least twice. Had vent cleaning and now for just a service checkup on my furnace, hot water tank and AC system. Both times service booking was quick, convenient and service was good, no issues. Can't comment on price comparisons, but certainly wasn't outrageous considering the time put in to check everything thoroughly.

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Company Response

Thanks for the awesome review! We take pride in providing our customers with the best possible service, and your review reaffirms the hard work we put in every day. Your business means a lot to us, and we appreciate you choosing Action Furnace.

M in Calgary
M in Calgary
1 review Calgary, AB
10/10

Water tank

Satisfied with the service and area left in good condition. Review undertaken and happy with results. Would recommend this crew to others. Cost was appropiate and water tank replacement used is known brand

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Company Response

We are so grateful for your kind words. Thanks for sharing your 10 star review with us and the community. We appreciate you choosing Action Furnace, and your continued support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 30 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
24/7 Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York, Comfortec
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
100
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years parts and labour warranty on all installed heating and cooling systems.
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