Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
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82%

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Reviews for Action Furnace Inc

Average customer rating:
8.5 10 (242 reviews)

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Don Westwood
Don Westwood
1 review Calgary, AB
9/10

Furnace maintenance duct clean

Service tech arrived on time. I thought it was going to be a simple maintenance check but there were a lot of items he went through. Explained basics of what he was doing and answered all my questions throughout the process. Marked a few wires and took photos during dismantling and referred back during assembly to double check. A few more checks on gas pressure, temperature delta, etc. I think it was worthwhile, ducts clean and furnace humming along as it should.

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Company Response

Don, thank you so much for taking the time to leave this excellent review. We are glad to see that our team took good care of you. Thanks again for choosing Action Furnace, and for your continued support.

Private User
Private User
Private User reviews Edmonton, AB
0/10

Dishonest

Woke up to no heat in house. Furnace not working, blinking red light on it. Action Furnace came out, told me control board is shot, inducer motor is seized, pressure switches need replacing, and heat exchanger has burn marks on it, needs replacing. Total cost......$4,000. Or they can sell me new one for $4,500. So I got a second opinion. Turns out control board was faulty, and was not giving inducer motor the 120V it needs. Inspection on rest of furnace showed it was fine. Total cost of fix, done on the spot, $800. Had I not gotten a second opinion, I would have spent an extra $3,000. Dishonest. Not ok.

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Company Response

Thanks for the review. As you are listed as a private user on Homestars, we are not able to find you in our system to discuss this experience. Please give our office a Call and ask to speak to the General Manager regarding this call. We look forward to discussing this call with you.

Private User
Private User
Private User reviews Calgary, AB
9/10

Home Heating Diagnostic Check Up and Repair

I was very pleased with the overall professionalism and work ethic of the technician sent to do a check up on my furnace. He recommended a new inducer motor and had one on hand which saved much time. He installed it quickly and explained payment options clearly.

I was very happy with their service.

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Company Response

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate you choosing Action Furnace.

Denise & Bill Mann
Denise & Bill Mann
1 review Edmonton, AB
10/10

Furnace & Humidifier and duct cleaning

Although I was having post flood restoration done the service tech took everything in his stride staying calm, polite and very pleasant. Completed his job efficiently staying within his time lines. Showed us the old filter and asked if we wanted to replace it. Followed COVID-19 procedure

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Company Response

Denise and Bill, thank you so much for taking the time to leave this excellent 10-star review. We are glad to see that our team took good care of you. Thanks again for choosing Action Furnace, and for your continued support.

Joan
Joan
2 reviews Calgary, AB
10/10

Furnace check up

Our furnace was seeping water. Action Furnace came out and did an analysis on the problem. Robbie and Chandler took the time to find the issue and were able to determine it was the heat exchanger. They were very cautious by wearing a mask in the house, and wore shoe coverings as well. They were both clear with their analysis and were very courteous during their visit.

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Company Response

Thanks for the awesome review, Joan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your experience with Robbie and Chandler is a prime example of the top-quality service we provide to all our amazing customers. Thanks again for choosing Action Furnace, and for your continued support.

Jake
Jake
3 reviews Calgary, AB
9/10

Replace Furnace and install new Air Conditioning

Proactively replaced 23 year old furnace and added air conditioning. Amana was not my preferred brand and I ended up with 5 different quotes. The sales rep Marc was by far the best from any of the companies I spoke to and probably the only reason I went ahead with them. The install crew were good. No issues, done in less than a day and cleaned up well. They made a couple modifications they didn't need to to provide additional headroom in the mechanical room. Quality of the installation seems good and neat. I had negotiated getting a new cable run to my ecobee thermostat but they installed with the existing 4 wires. I have not had time tom sit down and look at the impact of that and I still have some questions about how the modulating furnace runs and my ability to view the operation and what mode it is in. Seems to be a leap of faith that it performs as advertised. We'll see after a full heating and cooling season.
Price was competitive
Sales experience was very good
Install experience was very good
Knocked off one start because of the cable run and I thought there would be a bit more explanation about the operation and settings used for my home as well as the vent management per the sales dialog. Would definitely recommend.

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Company Response

Thank yous for the great review! We work really hard to provide the best possible customer service, so we are happy to see that reflected on your last visit. Thanks again for choosing Action Furnace.

Matt
Matt
0 reviews Strathmore, AB
10/10

Awesome service

Answer all my questions and more and went above what they were here for. We had our furnace replaced last year though action furnace and has been working great. Great people and great service!

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Company Response

Thanks for the amazing review Matt! We appreciate you taking the time to share your experience with us and the community. Thanks again for choosing Action Furnace and for your continued support.

Blaine Peerless
Blaine Peerless
1 review Calgary, AB
10/10

furnace service as unit was blowing cold air

Todd Fischer was my service tech..did an excellent job and very nice person, explained everything and called me back with a warranty repair..would recommend Action Furnace and Todd to anyone that wants great product and service..

Blaine Peerless
6364-33ave NW
Calgary

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Company Response

Thanks for the amazing 10-star review Blaine! We appreciate you taking the time to share your experience with us and the community. We'll be sure to pass along your kind words to Todd. Thanks again for choosing Action Furnace and for your continued support.

Rob in Toronto
Rob in Toronto
1 review Calgary, AB
10/10

furnace replacement

My husband and I were very pleased with the installation. The work crew was very efficient, tidy and knowledgeable. They gave a full explanation of the furnace. The price was excellent. Good warranties. We recommend this company

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Company Response

Thanks for the awesome review, Rob! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate you choosing Action Furnace.

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace and duct cleaning

Dan did a great job cleaning our furnace and ducts today. He was very professional and polite. He was patient and explained his process thoroughly. I would recommend this service and company.

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Company Response

Thanks for the amazing 10-star review! We'll be sure to pass along your kind words to Dan. Thanks again for choosing Action Furnace and for your continued support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 30 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, indoor air quality system, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
24/7 Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York, Comfortec
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
100
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years parts and labour warranty on all installed heating and cooling systems.
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