Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
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89%

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Reviews for Action Furnace Inc

Average customer rating:
8.6 10 (212 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace

Furnace shut down, technician Evan came and figured out problem and other problems as well that were not known. Technician Evan was very nice and knowledgeable and explained everything so that I could understand.

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Company Response

Thanks for the awesome 10-star review! We appreciate you taking the time to share your experience with us. We'll be sure to share your kind words with Evan. Thanks again for choosing Action Furnace.

Lind  in Clive
Lind in Clive
0 reviews Clive, AB
10/10

Good job

Great service know what he was taking about and showed me what was wrong and what need to be done to fix it and told me what need to be done

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Company Response

Thanks for the awesome 10-star review! We appreciate you taking the time to share your experience with us. Thanks again for choosing Action Furnace.

Daphne Swanson in Calgary
Daphne Swanson in Calgary
2 reviews Calgary, AB
10/10

Annual Inspection.

Dylan Brun was my Service Attendant and was very courteous & knowledgeable. Arrived on time, explained everything and left everything tidy. I also had a Humidifier water saver installed at reasonable cost. Also explained how it worked. I highly recommend him.

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Company Response

Daphne, thank you so much for taking the time to leave this excellent review. We’ll be sure to pass along your kind words to Dylan. Thanks again for choosing Action Furnace and for your continued support.

Anne in Calgary
Anne in Calgary
1 review Calgary, AB
10/10

Awesome and informative

I was educated on almost everything: things about my humidifier, furnace, hot water tank, filters. Friendliness, humour and courtesy displayed at all times. I would recommend Action Furnace to family and friends.

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Company Response

Thanks for the awesome 10-star review, Anne! We appreciate you taking the time to share your experience with us. Thanks again for choosing Action Furnace and for your continued support.

HomeStars in Toronto
HomeStars in Toronto
2 reviews Edmonton, AB
10/10

Duct cleaning, furnace check, humidifier clean, hot water tank and dryer vents cleaned

Excellent service. Great company to deal with over the past 10 years when we bought a new furnace from them. Good solid knowledgeable people from the main reception to the technicians who do the work.

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Company Response

Thank you so much for this great 10-star review. We really appreciate you being a loyal customer and helping to share the word about us. We'll be sure to share your kind words with our entire team. Thanks again for choosing Action Furnace and for your continued support.

10/10

Furnace repair

Action Furnace technician came on short notice to determine why a relatively new furnace was not working. He quickly found a faulty valve and repaired it. He also found and repaired a water problem. All these were covered by the product warranty. There is heat again and we are very pleased with his work and only paying the diagnostic fee.

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Company Response

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate you choosing Action Furnace.

CarolG
CarolG
2 reviews Calgary, AB
10/10

Great install of furnaces and A/C

I had two furnaces and an A/C unit replaced by Action. Ryan my comfort advisor worked with me to find a package that was within my budget and is very knowledgeable about their products. Action were competatively priced, did the job quickly but thoroughly, and provided quality service. Mike and Chris were very professional, friendly, and were very careful about making sure the job site was kept clean. They also worked really well together!

I will definitely be staying with Action!

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Company Response

Thanks for leaving us such a wonderful review, Carol. We are thrilled to hear about your positive experience; our team will definitely be happy to read what you wrote. Our customer’s experience and satisfaction are our top priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words, we appreciate you choosing Action Furnace.

HomeStars in Toronto
HomeStars in Toronto
2 reviews Edmonton, AB
0/10

Gas valve

No integrity. I thought they were good folks to do business with. My furnace stopped working and I called Action Furnace for them to fix it. After diagnosing the problem the technician found out that the gas valve was not working properly anymore. He suggested that it needed to be replaced at $995 which I thought it was very expensive. But he suggested that if I signed up for their comfort club membership it will only cost me $811 dollars. Unfortunately I needed to get the furnace repaired and did not though of other options or getting a second opinion at that moment. It only took the technician about 1/2 hour to get the job done. After doing some research I found out that the Goodman gas valve for my furnace only retails for $50+dollars on Amazon. I understand that Action Furnace made a profit on the gas valve but there is not logical explanation for the $811 bill for the service call, parts and 1/2 labor. I feel that Action Furnace took advantage of the situation and ripped me off of my hard work earned money.

I'm a person with integrity and based on my personal experience can not recommend this company.

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Company Response

Thank you for the review. We appreciate you letting reach out and discuss this call with you and come to a resolution. Action Furnace follows a very common Straight Forward Pricing model. We diagnose the issue and give the cost of the repair before any work is completed. At this point it is at the customers discretion to either go ahead with the repair or to shop the repair from another reputable contractor. Again, we appreciate your feedback and the chance to discuss this over the phone.

Lisa from Calgary
Lisa from Calgary
2 reviews Calgary, AB
10/10

Furnace not working

I woke up to a cold house as my furnace wasn’t working for 2 hours. Matt was here within 20 minutes. He replaced my thermostat and got the heat going right away. I really appreciate how quickly he got here. Matt was informative, helpful and very friendly. The woman who took my call was very helpful also!! Thanks!!

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Company Response

Thank you, Lisa, for the great review! We work really hard to provide the best possible customer service, so we are happy to see that reflected on your last visit. We'll be sure to share your kind words with Matt, and the entire team. Thanks again for choosing Action Furnace.

D in Calgary
D in Calgary
0 reviews Calgary, AB
10/10

Furnace

Great service, good tips on what to do next and for the future and very friendly. I would recommend action furnace to anyone who asked me about needing their furnace worked on.

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Company Response

Thanks for the awesome 10-star review! We appreciate you, taking the time out of your day to share your experience with us. Thanks again for choosing Action Furnace.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 30 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
24/7 Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York, Comfortec
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
100
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years parts and labour warranty on all installed heating and cooling systems.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.