Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
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89%

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Reviews by rating (past 12 months)
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Reviews for Action Furnace Inc

Average customer rating:
8.5 10 (197 reviews)

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AJ in Varsity
AJ in Varsity
8 reviews Calgary, AB
10/10

Excellent Furnace Installation

I replace two furnaces in our 1971 built house so getting the new combustion and exhaust air piping into a finished basement was challenging. The personnel were very neat, tidy and professional. Overall, a very good experience. I like the parts and labour warranty and additional service warranties

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Company Response

Thanks for the 10 Star review Aj and the kind words. We appreciate you choosing Action Furnace.

Michele  in Calgary
Michele in Calgary
0 reviews Calgary, AB
10/10

Furnace and Duct Cleaning

In doing a safety inspection, which they include free of charge, with furnace and duct cleaning , Action Furnace found the heat exchanger was starting to have cracks, which is a concern in terms of carbon monoxide. Thankfully, they have brought this to my attention and I am very grateful. The technician was very courteous and efficient and provided me with photos of this critical area that needs addressing sooner than later. Thank you!

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Company Response

Thanks for the awesome 10 star review Michele! We take pride in providing the best customer experience, which is why it warms our hearts to receive reviews like yours! Thanks again for choosing Action Furnace!

BobMcPherson in Edmonton
BobMcPherson in Edmonton
0 reviews Edmonton, AB
10/10

Furnace not heating

I was away on a holiday when my next door neighbor, (who was looking after my house), phoned me to tell me that my furnace was not working. He tried various simple fixes, but the furnace was dead. It was freezing outside, so he ran the stove, as well as a small portable heater to keep the house from damage, until he could call a technician in the morning.

The technician, Brandy, arrived the next afternoon and diagnosed the problem as a plugged condensate reservoir. She scraped the deposits out of the drain container and re-installed it, all for the cost of a diagnosis!

This was a very good outcome for me. Having someone come into my home while I am thousands of miles away, to professionally make a trustworthy and inexpensive repair was a great relief!

Thanks, Brandy!

Bob McPherson, Edmonton.

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Company Response

Thanks for leaving us such a wonderful 10 star review Bob! We know how stressful it can be to have something happen to your home while you're away on holidays. Which is why we are happy to hear that Brandy was able to quickly and efficiently fix your furnace, and get everything up and running for you. We hope that you'll be able to relax and enjoy the rest of your holiday without having to worry. Thanks again for choosing Action Furnace.

Private User
Private User
Private User reviews Edmonton, AB
8/10

Consistent and good customer service

I've used this company at least twice. Had vent cleaning and now for just a service checkup on my furnace, hot water tank and AC system. Both times service booking was quick, convenient and service was good, no issues. Can't comment on price comparisons, but certainly wasn't outrageous considering the time put in to check everything thoroughly.

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Company Response

Thanks for the awesome review! We take pride in providing our customers with the best possible service, and your review reaffirms the hard work we put in every day. Your business means a lot to us, and we appreciate you choosing Action Furnace.

M in Calgary
M in Calgary
1 review Calgary, AB
10/10

Water tank

Satisfied with the service and area left in good condition. Review undertaken and happy with results. Would recommend this crew to others. Cost was appropiate and water tank replacement used is known brand

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Company Response

We are so grateful for your kind words. Thanks for sharing your 10 star review with us and the community. We appreciate you choosing Action Furnace, and your continued support.

Chris in Calgary
Chris in Calgary
0 reviews Calgary, AB
10/10

Furnace Servicing

Cary w/ Action Furnace did a fantastic job, was prompt and fixed our issue quickly. Originally purchased our furnace through them and will definitely be calling them again for any issues.

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Company Response

Thank you so much for taking the time to leave us this amazing review Chris! We're happy to hear that Cary exceeded your expectations Our customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate you choosing Action Furnace, and your continued support.

mechak@outlook.com in Cochrane
M. K.
0 reviews Cochrane, AB
10/10

Install New Furnace

The installer was efficient, knowledgeable a quiet, steady worker and very pleasant. I could not have asked for a better man to do the work.
He explained to me all I should know about the new furnace, and gave me instructions on using it. He showed me the warrantee etc and the paper work that goes with it, then emailed the lot to me.
I would not hesitate to recommend this young fellow to work in anyone’s home.
Thank you

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Company Response

Thanks for the 10 Star review! We take pride if provided the best customer experience to our customers. We appreciate you choosing Action Furnace and your continued support.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Precision Furnace Tune-Up at 8523 - 136 ave Edmonton

Am completely satisfy with the work done. Technician Steve was friendly and informative. He put in an extra effort to complete the work order.
I would recommend your company to anyone.
Jack

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Company Response

Thanks for the 10 star rating, we appreciate you taking the the time to share your experience. Thanks again for choosing Action Furnace and your continued support Jack!

Lisa J in Calgary
Lisa J in Calgary
0 reviews Calgary, AB
10/10

Furnace General Maintenance and Duct Cleaminh

I had my furnace installed a while back and decided to sign up for the yearly service and duct cleaning. I was very happy with the over all experience. Very kind and respectful! Did a complete check up on the furnace, replaced a gasket under my warranty that I didn’t even know had a little problem. He tested and made sure the furnace was running at the correct speed to give the best level of heating in our home. He reviewed our humidifier and we adjusted the humidity slightly. All ducts and cold air intakes where found and cleaned! Boy that was nice to have done the air should circulate much more efficiently now. He reviewed my bill and made sure I was completely happy! Best company and service ever! Thank you! he took his time and didn’t rush the service, making sure it was completely done. Thank you so much for caring about my home and how you feel about your job!

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Company Response

Thanks for the 10 Star review Lisa! We appreciate you taking the time to share your experience with us; as we take pride in providing our customers with the best possible experience, and we're happy to hear that we were able to exceed your expectations. Thanks again for choosing Action Furnace.

Lucy in Edmonton
Lucy in Edmonton
0 reviews Edmonton, AB
10/10

Great service

Daniel was very friendly and knowledgeable. He was able to fix a broken sensor rather than having to replace it, saving me a bunch of money. I had booked for a duct cleaning as well, but he wasn't able to complete it since the giant vacuum wouldn't fit down our stairs, but was able to book me in for the next business day to have the job completed with a different machine. Thanks very much for your excellent service.

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Company Response

Thanks for the 10 Star review Lucy, we appreciate you taking the time to share your experience with us. We'll be certain to share your kind words with Daniel. Thanks again for choosing Action Furnace.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 30 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
24/7 Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
100
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years parts and labour warranty on all installed heating and cooling systems.
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