Many years ago we bought our first gas fireplace from Alberta Wholesale Fireplaces Ltd. It was a basement install and finances being what they were with a young family we chose a lower end unit. Steve and his staff were very accommodating and the unit continues to work perfectly today. Each time we have attended the Home show Steve has remembered us and greeted us accordingly. When it came time to replace a wood burning insert in our masonry FP on the main floor the choice was simple, Alberta Wholesale Fireplaces sold us a beautiful unit that draws rave reviews from all our guests. The install went exactly as promised except that they left without leaving the remote control unit. The next day Steve delivered it personally. One of my daughters is in the process of purchasing a replacement for her wood insert. My other daughter will be doing so soon. Both are purchasing with confidence from Steve and his team.
When a gas fireplace in a home my son recently moved into was behaving unusually Steve was more than will to help us trouble shoot.
The people at Alberta Wholesale Fireplace Ltd truly understand the secret to a successful business is quality products and the best customer service and repeat customer.
- Company Response
We really appreciate your kind words and repeat business. We always try to ensure the best customer service in the industry. We are very happy you are enjoying your fireplaces.