Alberta Wholesale Fireplaces Ltd

Fireplaces
5363 Gateway Boulevard NW Edmonton AB T6H 4P8
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Alberta Wholesale Fireplaces Ltd
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95%

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Best of 2018 winner 5 timesBest of 2018winner 5 times

Reviews for Alberta Wholesale Fireplaces Ltd

Average customer rating:
9.6 10 (55 reviews)

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J&D Smyth in Edmonton
J&D Smyth in Edmonton
1 review Edmonton, AB
10/10

Gas Fireplace

Many years ago we bought our first gas fireplace from Alberta Wholesale Fireplaces Ltd. It was a basement install and finances being what they were with a young family we chose a lower end unit. Steve and his staff were very accommodating and the unit continues to work perfectly today. Each time we have attended the Home show Steve has remembered us and greeted us accordingly. When it came time to replace a wood burning insert in our masonry FP on the main floor the choice was simple, Alberta Wholesale Fireplaces sold us a beautiful unit that draws rave reviews from all our guests. The install went exactly as promised except that they left without leaving the remote control unit. The next day Steve delivered it personally. One of my daughters is in the process of purchasing a replacement for her wood insert. My other daughter will be doing so soon. Both are purchasing with confidence from Steve and his team.
When a gas fireplace in a home my son recently moved into was behaving unusually Steve was more than will to help us trouble shoot.
The people at Alberta Wholesale Fireplace Ltd truly understand the secret to a successful business is quality products and the best customer service and repeat customer.

1 of 1 people found this review helpful.
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Company Response

We really appreciate your kind words and repeat business. We always try to ensure the best customer service in the industry. We are very happy you are enjoying your fireplaces.

Thanks,

Jodi Snow
Sales Manager

Susan  in Edmonton
Susan in Edmonton
1 review Edmonton, AB
10/10

Fireplace renovation

I appreciated the quick service and the knowledge of this company. I Would highly recommend Alberta wholesale fireplaces to all friends and family Because of the great experience I had with them.

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Company Response

Thank you for the compliment Susan it was a pleasure dealing with you we hope you have many years of enjoyment out of your new fireplace

Dave in Beaumont
Dave in Beaumont
1 review Fort McMurray, AB
10/10

Committed

We purchased a new stove type fire place from Steve, we had some issues at first however steve made a commitment to follow through to trouble shoot this issue it turns out that our flu was not functioning right and steve true to his word along with his team fixed this issue to which we are very great full for.
It's was refreshing to work with a contractor that kept his word thanks steve and his team

2 of 2 people found this review helpful.
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Company Response

Thank you so much Dave, my word means everything in this business. I am glad that we figured out what the issue was with the old fireplace venting. Once replaced the stove burners fantastic. Thank you

Fort McMurray Customer in Fort McMurray
Fort McMurray Customer in Fort McMurray
1 review Fort McMurray, AB
10/10

Remove Wood Fireplace - Install Gas Fireplace

We knew we wanted to replace the wood fireplace in our house but hadn't really made any serious effort towards it until meeting Steve, the owner of AWFL, at a trade show in Fort McMurray. Steve is very knowledgeable about his product and presents himself and his business well. He is extremely consistent with what he says and what is stated on paper, i.e. no going back on his word, and he is very flexible to deal with. When Steve and his crew came to do the installation I had very specific needs for framing above the fireplace and wanted the old chimney removed, so he just told his guys to follow my instructions.
The crew of Dylan and Tyler are competent installers and work very efficiently. They were very mindful of maintaining the cleanliness of the house throughout the removal and installation. Dylan, in particular, was excellent with figuring out and installing the framing with great degree of accuracy.
In the end, we believe we couldn't have picked a better company to deliver a superbly installed gas fireplace, even if we had shopped around like we usually do. We highly recommend them.

1 of 1 people found this review helpful.
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Company Response

I am extremely happy that you are satisfied with your overall experience you had with Alberta Wholesale Fireplaces. If you have any questions or concerns relating to your fireplace feel free to contact us at anytime 780-437-9966.

Thanks,

Jodi Snow

Private User
Private User
Private User reviews Edmonton, AB
10/10

8011 Shaske drive. Edmonton

Randy (contractor and homeowner)

Wether you are a homeowner or a business that is looking to hire the services of a "quality" fireplace contractor, we would highly recommend Steve and "Alberta wholesale fireplaces. Steve and his team Dylan continue to go out of there way in order to satisfy the customer. We are very selective with whom we recommend on our "preferred" list. This is the second time we used them, mainly because what they say they will do is completed on time and to a high standard. It's hard to find quality and value these days, and they definitely provided me with both.

1 of 1 people found this review helpful.
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Company Response

Enjoy your fireplace and we are very proud of our team and quality workmanship we can provide our clients.

Jodi snow
Sales manager

eshup in Edmonton
eshup in Edmonton
1 review Edmonton, AB
10/10

Free standing gas stove for basement

This is the 2nd job Alberta Fireplaces has completed for us. We were more than satisfied with the 1st one and now we are equally satisfied with this job. We came in early last week and salesperson Jody helped us immediately in a very professional way. He promised installation date for Friday and he complied. The installers, Dylan and Tyler completed the installation. We are seniors; they were very courteous and always kept asking us if we had any questions. They were very neat about their work and had everything perfectly cleaned before they left. Also we were shown how to operate the remote for the stove. Excellent Service and I would recomend this company very highly.

1 of 1 people found this review helpful.
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Company Response

I am glad you are happy with the overall experience . Thanks for the review . If you have any further questions feel free to contact us .

Sales manager
Jodi Snow

Aaron Best in Edmonton
Aaron Best in Edmonton
1 review Edmonton, AB
10/10

Great people to deal with!

Alberta Wholesale fireplaces were great to deal with, very quick to quote and install, good pricing. Don't go anywhere else! Installer was very careful and kept the work site nice and clean which is a big plus on my book.

1 of 1 people found this review helpful.
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Company Response

Glad you are satisfied and it was a pleasant experience . Thanks for a great review . Enjoy your new fireplace .

Jodi snow
Sales manager

Private User
Private User
Private User reviews Fort McMurray, AB
10/10

Gas fireplace insert replacement

We had a previously installed gas insert that never ran well and in fact set off the CO detectors one evening. Steve came to the house and we agreed on a complete new system now properly installed and vented correctly (he found horrible workmanship behind the original insert that in fact was a fire hazard). Steve's crew was on time, efficient and clean. They did the install on one of the coldest (-40C) days of the year and completed it with no issues. While not a local company to us I would certainly recommend his work to anyone in Fort McMurray especially those rebuilding now after our fire.

1 of 1 people found this review helpful.
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Company Response

Very happy to hear that you are satisfied with your fireplace and up to code installation . We are in Ft. Mac monthly and would appreciate future referrals . We strive to always be of help and do quality work. Much appreciated .

Jodi snow
Sales manager

Rob Swyrd in Saint Albert
Rob Swyrd in Saint Albert
1 review St. Albert, AB
10/10

Exceeded my expectations

We purchased a stand alone fire place from the folks at Alberta Wholesale Fireplaces about 6 years ago. Recently we had a problem with the remote starter, so we called the store and the helpful people there tried walking us through the "paring" setup with out success. We stopped in at the store on a Saturday morning with the remote in hand. The store opens up at 10:00 but the owner arrived at 9:50, opened the door and before he even took off his coat, was addressing my concerns. He checked the remote and determined that it had become defective and told me I would need a new one. The he went to the back of the store to see if he had another, I went out to my vehicle and got my credit card to pay for the new unit. When I returned to the counter, the owner (sorry I forget his name) returned from his search with a white box in his hand. He handed the box to me with a big smile and said "Merry Christmas". This is why Alberta Wholesale fireplaces is the best fireplace store in the city. Providing excellent service is what makes this company stand out. Thanks

1 of 1 people found this review helpful.
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Company Response

It is with great pleasure to hear steve served you with the outmost respect and made your visit special . We always strive to keep our clients satisfied . Enjoy your new remote and warmth of your fireplace.

Jodi snow
Sales manager

kdjm in Edmonton
kdjm in Edmonton
1 review St. Albert, AB
10/10

Replace wood burning fireplace with gas.

We wanted to replace our wood burning fireplace with gas. We spoke to Steve at the homeshow and made an appointment for him to give us a quote. Steve was upfront, honest and completely professional so we went ahead with the work. We had zero concerns, the work was done by professional and courteous installers. They used appropriate coverings and completely cleaned up upon completion. As an added bonus, the installer informed us that he had a stone work company who we hired to lay the slate at a later date. We are completely happy with our finished product and would happily refer Alberta Wholesale Fireplaces and Hammil Contracting to anyone wanting a new fireplace.

1 of 1 people found this review helpful.
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Company Response

Thank you for the wonderful compliments enjoy your fireplace for many years to come

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Wholesale Fireplaces Ltd

Alberta Wholesale Fireplaces Ltd. supplies and installs a wide range of contemporary and traditional gas (subcontracted to licensed trade), wood fireplaces, and stoves. Serving both retail and new construction in greater Edmonton and Alberta. We will travel anywhere you need us to be. Our showroom showcases over 40 gas fireplaces, wood stoves,high efficiency wood fireplace,gas stove,linear gas fireplaces, contemporary gas fireplaces and electric fireplaces. Our professional and friendly sales staff are always keen to finding that perfect fireplace for your home while meeting your budget and timeline.

Let us bring your fireplace dreams to life - call us today for a free in home estimate at 780-437-9966 or visit our showroom at 5363 Gateway Blvd, Edmonton (Monday to Friday 8-4pm, Saturdays 10-2pm).

We also provide complete removal of your old wood fireplace or gas fireplace. We will reframe and drywall your new fireplace, install the gas line (subcontracted to licensed trade) and even add a quick disconnect for your natural gas BBQ. We can provide a quote for any stone work or fireplace mantel install.

Alberta Wholesale fireplaces will travel anywhere you need us to go. We have installed fireplaces across Alberta, Saskatchewan, and even in Hay River NWT. We will provide a W.E.T.T. certificate with any wood fireplace we install.

Steve Hallett the president of Alberta Wholesale Fireplaces has over 30 years experience and does all the site checks himself . This is a family ran company with wife Tammy working the office and accounting ,son Tyler helping with installs. Jodi Snow is the sales manager and has been with us for 7 years ,he has a great knowledge of the fireplace business and can answer any questions you have. Dylan Hamill is one of our installers and has numerous years of experience with installing gas and wood fireplaces.

PLEASE CALL US FOR YOUR FREE FIREPLACE QUOTE

CATEGORIES
Fireplaces
PRODUCTS
gas fireplaces, wood fireplaces, wood stoves, contempary gas fireplace, hi efficient wood fireplaces, electric fireplaces.
SERVICES
supply and install gas fireplaces (subcontracted to licensed trade), wood fireplaces , contempary gas fireplaces , gas lines , reframing , drywall , electrical hook up of fans , service any gas fireplace (subcontracted to licensed trade).
BRANDS
Kingsman Marquis Superior Majestic Vermont Castings Jotul Hearth Stone Lopi Dutch West Fireplace Xtrordinaire
STYLES
Traditional contempary Wood Gas Electric
SPECIALITIES
Ortal contempary gas fireplaces
WEBSITE
http://www.albertawholesalefireplaces.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
7
RETURN POLICY
available
PAYMENT METHOD
master card ,visa ,cheque or cash
LICENSES
business licenses for edmonton and fort mcmurray
MEMBERSHIPS
BBB ,Home builder Asst.WETT
LIABILITY INSURANCE
Yes
DIPLOMAS
WETT certified
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
0
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
as per manufacter . we also provide from Alberta Wholesale Fireplaces 1 year warranty on complete install
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.