The Roofman Inc

Roofing
Kitchener ON N2B 2E4
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HomeStars
Roofing
The Roofman Inc
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67%

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Reviews by rating (past 12 months)

Reviews for The Roofman Inc

Average customer rating:
9.5 10 (76 reviews)

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Private User
Private User
Private User reviews Kitchener, ON
10/10

Highly recommend The Roofman!

I would like to express my gratitude to your organization for your professionalism and the expediency in which you completed this project. Your crew was courteous, knowledgeable and proficient. The project was completed on time and within budget.
In short, we are completely satisfied with the project and our experience with your company. It is clear your organization is committed to excellence, and I will continue to recommend you company to anyone in need of roof work, whether big or small.

Approximate cost of services:
$1.00
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Company Response

Thank you so much for your kind words! We appreciate your feedback and are very happy you are satisfied with the job and your experience with The Roofman! -Tamara in the office

jjuhasz in Kitchener
jjuhasz in Kitchener
1 review Kitchener, ON
10/10

Highly recommend The Roofman - true professionals!

As any homeowner knows, replacing the roof of a home is a huge undertaking, both financially and of course the lingering question of "how will it turn out, when it's all done?"

Right from the get go, our Sales Consultant arrived well prepared to answer all our questions and walk us through the various options available, while provided great suggestions, based on his industry knowledge. Honest, thorough and very informative, just what you want when embarking on such a big project and investment.

After obtaining 5 competitive quotes, (of which the Roofman was very competitive, but not necessarily the cheapest) our decision was based on having seen the quality of work on other homes in the area and the sheer honesty and professional dealings with our sales rep.

When the crew arrived at 7 am to start the project, the foreman and his team, were well prepared to tackle the assignment and walked me through all that would take place throughout the coming week. Their respect of our property and gardens was outstanding! At the end of each day the job site was as neat and tidy as it can be. Not a single bit of debris or loose nails to be found anywhere. And each day when I arrived back home from work, the crew were either just tidying up for the day or had already left with the job site in tip top shape!

Well the project was completed in 6 working days and both my wife and I couldn't be happier. The roof looks fantastic and I'm certain no other crew would have taken the care and paid as much attention to every little detail.

If your contemplating getting your roof done, I highly recommend the Roofman - as in my books - "THESE GUYS ARE ROCKSTARS"!

Approximate cost of services:
$17,000.00
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Private User
Private User
Private User reviews Kitchener, ON
10/10

New metal roof for century home

Purchased a metal roof for our century home. Given the environmental and energy saving benefits, it was a great investment, and we're very happy with the appearance. Our roof was completed in February and done in two days of work, interrupted for one day by a snow storm. The fellows who came out were highly professional, efficient, and did great work. Happy to recommend!

Approximate cost of services:
$14,250.00
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Company Response

Thank you for your kind words. We appreciate your business.

Mike
The Roofman Inc

Ellen in Pembroke
Ellen in Pembroke
1 review Pembroke, ON
10/10

Roofman delivered once again!

Very professional service from the initial quote through to the final job site cleanup! Not only for my home but for my parents too.Kudos to Morvin, Greg and the other guys for the great job.I would highly recommend Roofman.

Approximate cost of services:
$8,000.00
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Company Response

Hi Ellen,
Thank you for you trust and loyalty! We love to hear your satisfaction and happy to know you are recommending us to your family and friends.
We are glad to have you in The Roofman Inc. Team.
HAPPY NEW YEAR!
The Roofman Inc.

Don in Kitchener
Don in Kitchener
1 review Kitchener, ON
10/10

Roof Repair

I recently acquired a new home and the biggest repair needed was the roof. The previous owner wanted roof repair waived from conditions and I thought "why not", it gave room to negotiate. My only issue was winter is setting in and I wasn't taking possession until December, Ice, Snow and wind could do more damage. I reached out to Roofman Inc and they assured me, even though they are busy, they could assist as soon as I took possession. And that's what they did! They were here in reasonable time, the gentlemen that repaired my roof gave it a good assessment to make sure a full replacement wasn't needed yet, educated me on what to look for as it ages, options moving forward and repaired it in under an hour, in the estimated budget. They cleaned up after themselves and I am now worry free for the winter and no leaks. I will be reaching out to them for all future roof work. Really appreciated!

Approximate cost of services:
$400.00
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Company Response

Hi Don,
Thank you for your honest and detailed review.
We are happy to hear your satisfaction and glad you hear you will call us in the future. You can count on us.
Happy NEW YEAR!
The Roofman Inc.

Kevin in Kitchener
Kevin in Kitchener
2 reviews Kitchener, ON
10/10

New Roof

We had a couple of other companies in mind prior to the estimate from The Roofman. Speaking with Rhys who spent a couple of evenings with us selecting colour, design and minimal upgrades, we decided this company was the best fit for us from a product, service and cost perspective. Mervin and his team did an amazing job from start to finish. Their professionalism and expertise was second to none. They were respective of the existing landscaping, and took great care in ensuring that everything was cleaned up. We were kept up to date on progress and any issues throughout the process. Thanks for a great job! Kevin, Kelly and Max.

Approximate cost of services:
$20.00
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Company Response

Dear Kevin,
Thank you for your business and this great review! We will make sure Morvin's crew gets a copy.
Our crew enjoyed working at your beautiful property. They loved your nice welcoming treatment you gave them: lunches, coffees and snacks.
Thank you for being part of The Roofman Inc.
HAPPY NEW YEAR!
The Roofman Inc.

Private User
Private User
Private User reviews Cambridge, ON
2/10

Be aware.

We signed a contract with Roofman on April 6th 2018 for attic insulation and shingles. We figured it would be early enough so it would be completed long before the air conditioner needed to be used. They didn't come until May 28th ( the first heat wave so the air had to be turned on). This over 7 week delay was, according to them, because of a delay in the insulation being made. When they called us to book a date we told them we had a new driveway and they assured us it would be protected. The day they arrived we told two different people that the driveway was new and to please protect it and they assured us it would be. At the end of the day we returned home to discover 2 large sink holes on our new driveway because they had parked their dumpster trailer on our driveway and then removed all of the old shingles from our roof into the dumpster and left it sit, heavy with shingles, in the same spot all day in the scorching heat. So our $6,000 driveway is ruined and short of ripping it up and re doing it now looks awful and patched. We also spent the evening cleaning up well over 250 roofing nails from our property, caulking guns that were left hanging from our eaves troughs and general garbage generated from the workers. My husband then opened the attic door to see what over $11,000 worth of insulation and shingles look like from the inside of our house( and to make sure we still had access to our attic) and they had neglected to clean the attic door so our whole house was doused in attic insulation, another 3 hours of clean up inside the house on top of the 2 hours on the outside cleaning up nails etc. When we called The Roofman to tell them how upset we were with the very poor clean up but mostly because of our new driveway that was damaged they gave us a $600 "good will credit" back, this does not come anywhere close to the price we paid for our driveway or for the hours of clean up we faced on completion of their work. We had received other quotes from different roofing companies and also from insulation companies that would have been far cheaper then The Roofman but we decided to go with them to avoid any problems with workmanship and/or clean up. We are now wishing we had gone with almost any other company!

Approximate cost of services:
$11,000.00
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Company Response

First, we would like to take the opportunity to thank you for taking the time to write about your recent experience with The Roofman Inc.

As a company that takes its commitment to customer service as seriously as the quality of our workmanship, this review came as a surprise to us. The surprise is not necessarily an unwelcome one, as it is only through feedback from customers like you that we are able to maintain and, in some situations, improve our service offerings to grow as a company and serve our valued customers to the best of our ability.

At the Roofman, we pride ourselves greatly on the reviews we receive from the Home Stars community, and our 91% rating is second to none.
Please reach out to us at (519) 744-3830 and we will be happy to discuss this issue further with you.
Once again, thank you for taking the time to bring this issue to our attention, and we look forward to speaking with you soon.


The Roofman Team,"

Steel Roof in Kitchener
Steel Roof in Kitchener
1 review Kitchener, ON
10/10

Tara Cotta Steel Roof

Roofman build for us a beautiful steel roof, getting compliments from all over and my husband loves it !!. Crew were very friendly and fun to be with, left our home spotless , clean. Will recommend Roofman to everyone, very pleasant experience.

Derek and Milana Davenport

Approximate cost of services:
$15,500.00
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Company Response

We are glad to hear, everyone loves your new roof as much you do. It is making us happy. We have accomplished this great work together. Thank you for being part of The Roofman Inc.
We appreciate your business!

SAR in Kitchener
SAR in Kitchener
1 review Kitchener, ON
0/10

No Response and No action

I called and requested s roof repair two weeks ago. The staff told me that some one will call me to schedule an appointment in few days.When I called today the staff told me that there is no service request and no record of my call . When I asked the staff what happened she told me me there are three people talking the order and no one knows https://yelp.to/qTKq/LYUwp1PCBO Roofman has become very irresponsible due to the staff who takes orders. I placed a service request two weeks ago when they told me that some one will contact me in few days and schedule an appointment. No one came and today when I called I was told that there is no service order at all and no record of my call . When I asked someone could attend to my need the staff told me she cannot assure any dates or time. She said she don’t know what happened to my. All and no one know anything about it. She was rude and acting as if the firm do not need any more customers. So irresponsible and disrespectful and disappointing.

Approximate cost of services:
$0.00
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Company Response

Hello there,
We do not understand this review. Please call our office @ 519-744-3830 and would like to assist you.

The Roofman Inc.

Pierre Sandor in Kitchener
Pierre Sandor in Kitchener
1 review Kitchener, ON
8/10

Roof Replacement with metal

This rental home had chimney degradation and an aging cedar shingle roof - which still looked beautiful but was gathering moss and starting to blow off. Cedar was too expensive to consider redoing as such.
After 4 quotes and solutions, the Roofman came in on top in terms of price, materials and reputation.
Weather kept them from starting as soon as we would have liked, but they did respond to my suggestion that pushing the job up before the Spring rains was necessary.
All work was done professionally, cleanly, and the new Vic West roof gives the house a different but equally up-scale look as the original cedar.

Approximate cost of services:
$28,000.00
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Company Response

Hi Pierre,

Thank you so much for your review.
We appreciate your business!

The Roofman Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Roofman Inc

The Roofman Inc. has been in business for over 31 years. Since 1981, The Roofman Inc. has installed, repaired and maintained several types of roofing systems. We are fully licensed and insured for your peace of mind. We understand our most valuable asset is you, the customer. The goal of ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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