Spring Home Heating & Cooling Systems Inc

Recently hired them to install a new heating system in my home - it took a little longer than expected but the work done was great - they were efficient, worked without breaks, and the quality was great. I'm very pleased with their efforts and would definitely recommend them to others.

We recently had Spring Home replace our 20+ year old furnace, air conditioner and humidifier with new high efficiency Lennox models. Cy visitied our home and made the most suitable recommendation to fit our needs. He was informative and very helpful and quick to respond to our long list of questions and concerns. The installers were professional, courteous and hard working. They arrived on time, took care of the flooring and walls while hauling in heavy equipment, did an excellent job, cleaned up and were done as per schedule. Overall we have had a great experience with the services provided by Spring Home and would recommend them without hesitation.

We had been considering replacing our 17 year old furnace for some time and this Fall met Cy Goh.a representative of Spring Home Heating and Cooling Systems. He visited us and was extremely helpful and informative about the options available to us and spent a lot of time inspecting our system and explaining what could be done to improve the warmth and comfort of our home. Cy listened to our concerns and discussed how they could be addressed and the costs of the choices. We agreed that the AC should be changed at the same time as the furnace and Cy made the arrangements for the work to be done at our convenience. He checked with us by telephone before the men arrived and came to see the job when it was finished to make sure that everything had gone according to plan and that we were satisfied. The workmen came promptly and did a professional, neat job and cleaned up afterwards. The technicians were very proficient and made sure that we understood how the new system worked and how to adjust the new controls etc. We are very pleased with our experience with this company and would certainly recommend them to friends

Found Spring Home through Homestars and decided to give them a call. Cy came to look my home and the existing units. During this time, he took some time to explain all the functions for the home HVAC systems which I found informative. The installation went well and the technicians only needed 1 day to complete the job. Outside work was good, they took the time to even out the ground and lay the patio stone properly. All the piping was done as neatly as they can be. They also re-did some ducting work as it didn't fit the new furnace unit(other installers will probably just put a reducer or duct tape in place).

Some highlights:
(1) They recommended wiring the new HRV to the furnace blower, so that the blower would run at low speed when the HRV is operating. Our old HRV was standalone. The other companies that provided quotes for the job made no such recommendation. The new HRV seems much more effective than the old HRV in distributing fresh air throughout our house.
(2) They identified and corrected a code violation in our furnace which posed a fire hazard.
(3) During the course of wiring the new HRV to our furnace’s control board, they corrected an error in the wiring of our furnace. As previously wired (the board had been replaced last year by a different company), the blower fan could only operate at high speed.

This past summer I purchased and had installed a Lennox AC unit from and by Spring Home Heating & Cooling Systems, Inc.

My experience with Spring Home Heating & Cooliing Systems Inc was great from the beginning to the end. Cy Goh was very imformative and helped me choose a unit that was suitable for my home, giving me the pros anc cons of each of the units available. The installation team that worked on this project was extremely accommodating. There were some challenges regarding the positioning of the actual unit as my home had never had an AC unit before and the house is positioned on the property in such a way that the standard placement of the unit beside, infront, or directly behind the house was not an option. The team doing the installation took the time to listen to my requests and make the requested changes as the installation was taking place.

I would highly recommend Spring Home Heating & Cooling Systems Inc. to anyone looking to purchase and install an AC unit.

Marilena McGowan

We were in the market to upgrade our furnace and narrowed our list down to three. We decided to go with Spring Home, mostly due to the comfort we felt in our meeting with Cy. On installation date, the rest of the Spring Home team did not disappoint. We were very impressed with the work they did and are thankful for it. I would recommend them to a friend/family member.

I have an old historical house without possibility of building air conduct without breaking all the structure. Cy and Georges came with a unique solution, with one small unit per floor hidden in the ceiling. Very efficient, unexpansive, invisible, with total independance between floor. What more? They came on tiime, finished on time and the unit is totally silent.

I've had the pleasure of dealing with Spring Home Cleaning to install a whole home humidifier and electronic air filter recently. I first came across Spring Home Cleaning via Cy Goh who answered quite the many questions I had about which products to choose for my furnace through some email and phone calls. This communication was very welcomed in an industry that often doesn't take the time to help the customer out at least in my past experiences. After getting some very good pricing from Cy we met and went over all the details about the installation. Cy was very thorough and pointed out some things that needed attention and offered up some helpful suggestions as well.

Booking the installation was easy via email and the installers arrived at the exact time we had agreed on. The job took about half a day which is what I had been told it would take. The installers also explained to me exactly what was going to be done and we had an open dialogue throughout the day. All the work was completed and looked very professional and the entire work area was cleaned up just as I had it before. One of the installers also walked me through working the new thermostat, air filter and humidifier that were installed and left all the manuals and paperwork associated with the items.

I did a walk through the next day of the external wiring that was done for the outdoor sensor of the thermostat to check how it looked and I wasn't entirely sure if it was fully completed or not. I emailed Cy about whether the cable just dangles bunched up there or is encased or something. Just a general inquiry as I was happy either way. He asked for some pictures which I sent him and he had his area manager look into them. Later on I received an email from the manager letting me know that the cable had not been terminated/finished off to his satisfaction and that he would be sending someone over the following day to clean up the wiring. We didn't even have to be home for the work to be done! I must say that seeing this level of customer service and looking out for the customer to be fully satisfied took me aback for a bit. Yes it does exist out there and Spring Home Cleaning has plenty of it. :) So the wiring was cleaned up and the installer called before and after he was done which was a nice touch.

Based on my experience with Cy and with Spring Home Cleaning I will definitely be using them in the future and would gladly recommend them to all of my friends.

Cy, George and the installation team were very good, accommodating, courteous and very professional. They did an expellant job and performed all services as contracted. Their goal is to provide a comfortable purchase experience and outstanding customer service in their industry and from my experience that is exactly what you get. I highly recommend using their services.