Spring Home Heating & Cooling Systems Inc

I originally called in to get an estimate for my air conditioner which broke down in July the hottest week we had that month 2011. I received a call back almost immediately after leaving a message and Cy Goh answered all my questions without hesitation and explained different ways we could go about resolving my problem. He made an appointment and showed up at my home and went over different information concerning types of air conditioners and prices. He also explained that the furnace should be changed because it was already 19 years old and would be more functional for both units to be new. We went over the prices and the type of equipment I would need for my home and I signed an agreement. Cy was very helpful, explained things thoroughly and provided my new furnace, air conditioner and air purifier that same week. The service technicians that installed the furnace, air conditioner and air purifier (Lennox) did a clean and professional job. The crew cleaned up and were polite and good workers. I would recommend Spring Home to anyone who has the need for air conditioners, furnaces and air purifiers. Cy is always available and I want to thank you once again for the caring you showed and your professionalism as a sales person. Your the best. Cy continues to keep in touch which is a great gesture and I will be using Spring Home in the near future concerning other products.

I had been looking at several companies to replace furnace and AC for my parent's place and having met with several companies, I ultimately decided to go with Spring Home because I sensed they do it right and can do the best job overall.

Most other companies offer the same brand/models and was able to provide a lot of information using technical terms and even attractive pricing; but I just didn't feel convinced that they can offer the same peace of mind.

I was impressed with the knowledge and insight by Cy when he looked at the current installation and offered options that were appropriate based on need and budget. While their pricing is not the lowest they were competitive with other highly reviewed HVAC companies.

The crew that came were on time and did a good job preparing and cleanup post-installation. When we wanted to discuss the placement of the vent pipes, Gary was able to offer options that didn't compromise the performance while still able to address our concerns. He also offered to relocate our humidifier so that we no longer have to duck to access the laundry sink. This was just one of the little things that I realize that I had made the right decision.

So far the furnace has been running well and my parents are very happy and are very satisfied with the experience.

Our furnace and A/C unit were 25 years old, still functioning, however, gas and hydro bills for the past 2 years clearly indicated the need for a change. After getting several estimates, close to each other in price, we decided to go with Spring Home Heating and Cooling. Cy Goh was very different from the sales representatives of the other companies. He made himself available the day we requested, he was very informative, with a professional attitude. The team of installers was on time, and worked fast, quiet, and clean. We would certainly recommend Spring Home to anyone requiring Heating or Air Conditioning services for their good products, exceptional workmanship and excellent Customer Service.

After getting several estimates we decided to purchase our new furnace and AC through Spring Home Heating & Cooling. Cy Goh was professional & informative from the very beginning and made himself available to answer the many questions we had along the way. Spring's team of installers where on time, professional and courteous. We are very happy that we chose Spring Home Heating and Cooling.

We can't say enough about our experiences with Cy and Spring Home - we got quotes from so many different companies and we were most impressed by Cy (he offered a great product, great price, many rebates, he was knowledgeable, prompt in getting back to us, attentive and most importantly respectful of our property and of finding the most efficient and best solution for our heating and cooling needs)
He refused to do anything that was not to code and even had to work extra to reorient the furnace/redo duct work to make sure the furnace was up to code and effectively installed in the small space we have in the basement (with no additional cost to us)
We had our ducts cleaned right after the installation by Ducts by Dave (also highly recommend) and Dave said it was the best installation he had ever seen.
Thank you Cy, our furnace is quiet, efficient, the air is clean, our house is heated quickly and evenly and we know we can count on you if we ever have any questions or concerns. This is the type of service we need more of in this day and age!

The sales is not that friendly, no following up. The A/C technician is very good, carefully check every welding point to make sure they are welded good. I didn't test the A/C because it's winter.

My old furnace and airconditioner were 19 years old, though they were still functioning, I was always worried that they may breakdown any time, esp. in deep winter. Introduced by a friend, I called George of Sprind Home. Though very busy, he came for an inspection immediately and explained to me several solutons in detail. Once I decided, things were processed in good order: auditor coming for a pre-audit; reports coming out 2 days later; installation confirmed a week later. On the installation date, 2 professional engineers came in early morning, then things were just carried out smoothly without any trouble. Now we are very satisfied with Lennox products, surely we wil enjoy a warm and comfortable winter! Big thank you to Spring Home!!

The entire experience with Spring Home HCS was a pleasure. Spring Home was the first co. I called and as it turned out the only one I called. My first meeting with Cy satisfied my concerns about product and rebate knowledge, professionalism, customer care and concerns and most importantly - honesty. After that meeting I did speak with a few aware of SH and the first word out of their mouth was honest. That to me is probably the most important factor I need satisfied when I’m hiring a team that will be in and out of my house for a day. If you get honesty then you know all other guarantees are in cement.

The installation went without a hitch. The team was on time, work was done in good, clean and conscientious manner. A follow up call was made to make sure I was 100% satisfied and that illustrated that really SH cares about its customers.

I don’t know how you could do any better than Spring Home.

Thanks, Gary, Richmond Hill Ont