Classic Fireplace & Bbq Store

Fireplaces
3266 Sharp Rd Burlington ON L7M 0J4
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Classic Fireplace & Bbq Store
Star Score
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97%

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Reviews by rating (past 12 months)
Best of 2017 winnerBest of 2017winner

Reviews for Classic Fireplace & Bbq Store

Average customer rating:
9.9 10 (157 reviews)

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ron  from Ajax
ron from Ajax
7 reviews Ajax, ON
10/10

convert wood fireplace to gas

Went to the Ajax location, staff were helpful in choosing the right model for our family room. The 2 installers were flawless and tidy at our home and the project went off very smoothly. A great job by the whole gang!

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Company Response

Glad to hear you're so pleased with your family room gas fireplace, Ron! We pride ourselves on our knowledgeable staff and professionals installers. Thanks for the feedback!

Josh in Toronto
Josh in Toronto
1 review Markham, ON
10/10

Wood burning insert - Napoleon

Installation of a Napoleaon wood burning insert.
The team did a great job in installing the insert and teaching us how best to use it.

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Company Response

Very happy to hear your positive review of our team - they really are the experts!

Private User
Private User
Private User reviews Pickering, ON
10/10

Conversion of fireplace from wood into gas

The project was professionally done from start to finish. Those involved were thorough & always ensured to leave the place clean. I couldn't ask for better contractors to have done the project.

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Company Response

Thank you! Very happy to hear that you are so pleased with your fireplace and the professional service.

Cliff  from Pickering
Cliff from Pickering
3 reviews Pickering, ON
10/10

Follow up service call to inspect gas fireplace

I asked Classic Fireplace to come and do a follow-up service call on my gas fireplace, (which I bought from them) to make sure it was operating properly. They sent out a service technician, Stephen Foley, to do the work. My compliments to this man, he was excellent, very polite, took care to ensure area was protected while he worked. He explained what he was doing and what needed replacement. He ordered the part, phoned ahead to let us know he was coming. GREAT work ethic. I have purchased at least 4 appliances from Classic Fireplace and will continue to give them my business.

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Company Response

So pleased to hear from you Cliff - thank you for taking the time to tell us how pleased you are with our staff, our service and our products!

Laura Kennedy from Toronto
Laura Kennedy from Toronto
2 reviews Toronto, ON
10/10

Fireplace install and servicing

We had classic install a fireplace in our previous home and were very satisfied with the work. When we moved recently we had Classic Fireplace come to get the gas fireplace serviced and up and working and get a bbq hook up done. Could not have been happier. Stephen from Classic provided outstanding service and support you just don't find these days with other companies. Would highly recommend!!

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Company Response

We're glad you're very satisfied with our work. And thanks for 'highly recommending' us!

Cheers,

Josh

Sara from Toronto
Sara from Toronto
1 review Toronto, ON
10/10

fireplace service call

Five years ago we hired Classic Fireplace to replace our wood burning fireplace with a gas insert. That was a totally positive experience and we continue to enjoy our unit. This fall Steven came for a routine servicing. Steven considerately called to let me know that he would be slightly later than the scheduled appointment. In actual fact the delay was very minimal Steven was knowledgeable, efficient and professional. And just as importantly, as a representative of the company he was positive, cheerful and personable. From this company you can expect both a superior product and excellent customer service.
Highly recommended!!

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S & T Swain from Oshawa
S & T Swain from Oshawa
1 review Oshawa, ON
10/10

Gas Fireplace

We visited the Whitby location when we wanted to replace our wood burning insert with a gas model fireplace. We dealt with Jennifer Cherry and found her very knowledgeable and helpful in choosing the right model for our home. The installation was completed within two days which included the removal of the wood burning insert which must have weighed a ton. The two installers were excellent and took all precautions and left our home clean.
P.S. We visited this location awhile back as we were having a problem with our barbecue and Jennifer told us what to do so that is why we came here when we were going to purchase a gas fireplace.

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Mike Mintsopoulos from Toronto
Mike Mintsopoulos from Toronto
1 review Pickering, ON
10/10

Fireplace

From the professional help with the selection process to ensure the right product for our home to the impeccable and timely installation...5 Star service from start to finish! I would highly recommend this company!

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B Wilson from Ajax
B Wilson from Ajax
1 review Ajax, ON
10/10

direct vent fireplace

We wanted to convert our unused wood-burning fireplace on the main floor with a gas insert fireplace, and also build a new direct vent gas fireplace in the basement. We visited Classic Fireplace in Ajax. Lori was very helpful in demonstrating the different products and their options, and helped in making our decision. We selected two Valor models. Dave helped put together the order, with all the needed vent pieces and components. During construction and venting to outside, we needed a longer vent piece, and Dave personally delivered the part to our home within a few hours. A good experience. Very good and friendly service, and we are very pleased with the product. We would recommend Classic Fireplace to all our friends.

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Jack Wright from Markham
Jack Wright from Markham
2 reviews Markham, ON
10/10

Gas Insert Fireplace

We had contacted a number of companies quote on changing our wood-burning fireplace to gas. Due to the shape of the fireplace all the quotes were excessive & messy except for Classic Fireplace. They resolved all issues & did a great job for a very fair price. Excellent company, excellent staff!

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Classic Fireplace & Bbq Store

TORONTO - AJAX - WHITBY - SCARBOROUGH // Classic Fireplace & BBQ Store is YOUR FIREPLACE PROFESSIONAL.
We carry gas, electric & wood fireplaces (traditional, contemporary & modern), custom fireplace doors & mantels.
Accessories including tool sets, screens & wood holders.
BBQs, Smokers, charcoal grills and accessories!
We are open for business and we are following all Covid-19 regulations.
416-283-2783

CATEGORIES
Fireplaces and BBQ Equipment & Service
PRODUCTS
Gas fireplaces, wood stoves, electric fireplaces, gas inserts, gas logo sets, outdoor fireplaces, mantels, custom fireplace doors, custom mantels, toolsets, screens, hearth cleaning products. Natural gas and propane BBQs, built-in BBQs, charcoal grills, smokers, portable BBQs, BBQ accessories, patio heaters.
SERVICES
Professional gas, wood and electric fireplaces sales and installation. Fireplace service. BBQ sales experts.
BRANDS
Napoleon, Valor, Stuv, Jotul, Montigo, Ortal, Morso, Dimplex, Amantii, HearthStone, Solas, Real-Fyre, Multi-Cast, Fires of Tradition, Anvil, Pilgrim, Minuteman, FDM Co, Thermo-Rite, WD Metalcraft, Rutland, Big Green Egg, Lynx, The Outdoor Great Room Company, Dekko Concrete, HPC,
STYLES
Traditional, Contemporary, Transitional, Modern
WEBSITE
https://www.classicfireplace.ca
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
VISA, Mastercard, American Express, personal cheque & cash
LICENSES
Certified Gas Technicians, WETT (Wood Energy Technology Transfer) certified & TSSA licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Product specific.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.