Classic Fireplace & Bbq Store

Fireplaces
3266 Sharp Rd Burlington ON L7M 0J4
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Classic Fireplace & Bbq Store
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96%

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Reviews by rating (past 12 months)
Best of 2017 winnerBest of 2017winner

Reviews for Classic Fireplace & Bbq Store

Average customer rating:
9.9 10 (149 reviews)

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Mary-Ellen in Toronto
Mary-Ellen in Toronto
0 reviews Toronto, ON
10/10

GAS FIREPLACE SALE AND INSTALLATION

Cliff and Steve at the Beaches store were wonderful to deal with pre and post sales and installation. The dynamic duo installers Dwayne and Kyle were awesome, so nice, professional and they left my home in pristine condition....they do more vacuuming than I do! This company and its people are fantastic, I highly recommend them...a total class act.

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Marek in Toronto
Marek in Toronto
2 reviews Whitby, ON
10/10

New fireplace insert and new mantel

The crew that came in to remove the old fireplace and install the new one we’re excellent. However, the crew that removed the old tiles and mantel and installed the new tiles as well as custom built and installed the new mantel deserve special recognition. Brad, is a first rate finishing carpenter. It is extremely difficult to find someone that capable, and Classic Fireplace is very fortunate to have him as part of their team. He was very diligent and to top it off very clean.

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Company Response

Thank you so much for taking the time to share your positive experience with Classic Fireplace, we truly appreciate it.
Many thanks and we look forward to working with you again in the future.

Sean in Toronto
Sean in Toronto
3 reviews Oshawa, ON
10/10

Spectacular fireplace and real stone surround!

From start to finish, Karen's Classic Fireplace team did an incredible job helping us pick the right unit and then guiding us through the install and finishing process.

We really love the field stone surround installed by Adam and Ben, and the the barn board mantle built by Brad.

Thanks Classic Fireplace team!!

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Company Response

Many thanks for taking the time to share your positive experience, we truly appreciate that. We are so pleased that you are happy with the end result and we look forward to working with you again in the future.

Lee
Lee
0 reviews Toronto, ON
10/10

Fireplace deconstruct, gas insert and fireplace rebuild

Excellent service from start to finish. Bruce at Classic Fireplace was both knowledgeable and informative. Really took the time to explain all the ins and outs. Josh did the site inspection and safety was his main priority. Major shout out to Brad who rebuilt our fireplace. He was punctual, very pleasant and his workmanship was impeccable. Cleaned up as he went along and respected our house as if it was his own. He was a pleasure to work with. He did a fantastic job!
Top marks for Classic Fireplace!!

1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to share your positive experience with us. We are so glad to read that you are happy with the result and enjoyed the process. We look forward to working with you again in the future.

10/10

Fireplace

We called Classic Fireplace (Ajax location) as we knew our gas fireplace was on it’s way out and wanted a change in terms of the mantel. It was basically a “one stop shop”. Terry was great! He answered our call and was out to measure the following week. He provided suggestions on what unit would best suit our needs. Terry had the quote to have all the work done including a new a stone wall with barn beam mantel within a few days The job was booked and completed on the days scheduled.
Brad did a beautiful job on the wall and installing the new mantel.
We couldn’t be happier!!

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Company Response

Thank you so much for taking the time to share your positive experience with us. We are so happy to read that you are pleased with the end result. We look forward to working with you again in the future.

RT
RT
1 review Pickering, ON
10/10

Excellent products, but it’s the service that makes this place standout above the rest!!

In May we purchased a Napolean Prestige Pro Gas BBQ, and the service and overall experience was so good, that when we decided to install a firepit (Dekko) we did not hesitate to go back to Classic. On both purchases we did our research ahead of time, so new the quality of the products. The team at Classic is “top notch”! Bruce on the sales side was able to help us decide on the best models given our needs, and was extremely helpful and professional throughout the process. In addition, the service teams were fantastic with the install and after sales support. For the Dekko, Rick installed our gas line and did a great job. Rick along with Steve did the install of the firepit, again great job. In short we would
not go anywhere else for our future BBQ and fireplace needs.

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Company Response

Thank you so much for taking the time to share your positive experience with us, it is much appreciated. We look forward to working with you again in the future.
Many thanks

Paul Greenwood
Paul Greenwood
2 reviews Ajax, ON
10/10

Great Company to install a Gas Fireplace Insert

Thank you to Terry of Classic Fireplace Ajax ( Hwy 2 & Church ) for arranging the proper product, and coordinating first the removal of the old wood burning insert, thank you to Zack and John for a speedy, efficient clean takeaway . . . !! Then the install of the New Unit by Dwayne and Kyle, a perfect Team working together, great job to fish the new gas line through the basement with no complaints. Even better job to place the fireplace surround within the brick surround after grinding the framed dimensions that initially were too small, to leave a product visually that looks like it was made to measure from the beginning !!
Thank you all . . . . the end result of the Valor Insert and operation is better than imagined !!

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Company Response

Thank you so much for sharing your positive experience with Classic Fireplace, we truly appreciate it. Thank you for choosing Classic Fireplace and we look forward to working with you again in the future.

Jeffrey Wilson
Jeffrey Wilson
0 reviews Ajax, ON
10/10

Remove and Replace Gas Fireplace

Classic removed an old gas fireplace in our sunroom, re-framed the opening and installed a new one. From start to finish, the service has been top notch. Josh came out and assessed it, Bruce did a quote and was very responsive to inquiries and changes, and Stephen did a great job of installing. When the contractor doing the stone needed the fireplace adjusted a little bit, Stephen returned immediately to make the necessary adjustments. Great service. Great company. Great fireplace. Thank you!

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Company Response

Thank you so much for sharing your positive experience with us, we truly appreciate it. Enjoy your fireplace and we look forward to working with you again.

Marie in Mississauga
Marie in Mississauga
1 review Markham, ON
10/10

Amazing service

Amazing install of a converting a wood fireplace into a gas fireplace with a Valor insert, it's beautiful. Also installed 2 lines for my bbq and another one for our fire table. The quote was done early 2020 by the owner Josh, who was so personable and patient and gave a quote right on the spot. Then to be followed up by Bruce with a formal quote via email with all the details. Finally decided to book, and had them schedule to come in. Covid hits so things get delayed and as soon as they were allowed to be up and running, I received a call to set up my install. Install happened less fire table as this was on back order. They said no problem whenever you get we will come back and connect. Sure enough as soon as my firetable came and we assembled it, emailed Bruce and and sent Stephen out to finish the last line to be connected. Stephen & his crew were absolutely amazing, hard workers and on point. I would recommend this company over and over again. I may have missed this in all the conversations but I didn't realize they resurface fireplaces too as we had an old brick one that we hired another contractor for. I would have done start to finish with Classic had I known.

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Company Response

Good afternoon and thank you for taking the time to share your positive experience. We are very pleased to read that you are happy with both the service and product that you received. We look forward to working with you again in the future.

Wonderful and Consistent Service from Zach
Wonderful and Consistent Service from Zach
0 reviews Pickering, ON
10/10

Zach did another amazing job with my gas fireplace

I called the Scarborough location for another maintenance and cleaning visit. Zach came by again to manage the situation. He was right on time, very courteous and friendly. He answer all my questions, had all the tools with added drop clothes and was knowledgeable at answering my questions and showing me how to properly work my gas fireplace. This is the second time he has come to my house (first visit over a year ago) and he offered the exact same wonderful service. I cannot recommend him and Classic Fireplace enough, well done!

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Company Response

Thank you so much for taking the time to share your positive experience, it is very much appreciated. We look forward to working with you again.
Many thanks and stay well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Classic Fireplace & Bbq Store

TORONTO - AJAX - WHITBY - SCARBOROUGH // Classic Fireplace & BBQ Store is YOUR FIREPLACE PROFESSIONAL.
We carry gas, electric & wood fireplaces (traditional, contemporary & modern), custom fireplace doors & mantels.
Accessories including tool sets, screens & wood holders.
BBQs, Smokers, charcoal grills and accessories!
We are open for business and we are following all Covid-19 regulations.
416-283-2783

CATEGORIES
Fireplaces and BBQ Equipment & Service
PRODUCTS
Gas fireplaces, wood stoves, electric fireplaces, gas inserts, gas logo sets, outdoor fireplaces, mantels, custom fireplace doors, custom mantels, toolsets, screens, hearth cleaning products. Natural gas and propane BBQs, built-in BBQs, charcoal grills, smokers, portable BBQs, BBQ accessories, patio heaters.
SERVICES
Professional gas, wood and electric fireplaces sales and installation. Fireplace service. BBQ sales experts.
BRANDS
Napoleon, Valor, Stuv, Jotul, Montigo, Ortal, Morso, Dimplex, Amantii, HearthStone, Solas, Real-Fyre, Multi-Cast, Fires of Tradition, Anvil, Pilgrim, Minuteman, FDM Co, Thermo-Rite, WD Metalcraft, Rutland, Big Green Egg, Lynx, The Outdoor Great Room Company, Dekko Concrete, HPC,
STYLES
Traditional, Contemporary, Transitional, Modern
WEBSITE
https://www.classicfireplace.ca
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
VISA, Mastercard, American Express, personal cheque & cash
LICENSES
Certified Gas Technicians, WETT (Wood Energy Technology Transfer) certified & TSSA licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Product specific.
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