Awnings By Rolltec

Helen was very knowledgeable and helpful. We are very satisfied with the quality of this product and the service we received in choosing our new Rolltec awnings. We would recommend this product to anyone looking for quality awnings at a fair price.

Came to our home, brought samples, explained options well. Good detailed contract. Installation was in timeframe promised. Installers worked in nasty weather and did a very good job. When I didn't like the way the header looked, the company went out of their way to make it right. All communication was handled in a pleasant manner, and I felt appreciated as a customer. Absolutely excellent customer service.

Love my awning that i purchased from them last year. Excellent installation and the best after sales service. Had a small problem after one year. They came back and fixed the problem free of charge. I would rate them 11 out of 10 if I could.

I had purchased and installed the awning directly from Rolltec, There was a minor problem that I discovered after two days: The middle support brace was not levelled with two end-braces. After two phone calls and two e-mails exchanged, their installers came back and fixed the problem. Overall, I am satisfied.

Great decision to purchase our awning from Rolltec. Did our homework, obtained three quotes with which Rolltec was the best price and best quality. They explained the process better than anyone else and the staff from Steve, Allison, Helen their GM to the installers were polite and very professional.

The installers were punctual and did great work but when originally installed the sun wasn't out so when used for first time, we felt we could get more coverage if lowered. We asked if it could be adjusted and without any hesitation or issues, Rolltec was back out to move it down for us about 6 inches to our satisfaction. The awning is perfect as was the service from Rolltec.

Thanks,
Steve and Anita

If you're looking for a quality awning and professional service, then you should definitely consider using Rolltec. The service I received from Steve in choosing the awning and fabric, and from Helen in answering my questions, including the timely and professional instalation, were all great!!! Excellent company and product!!!

I had an awning installed over the deck off our second floor master bedroom. The project was challenging because of the height of the wall and because of the molding around the sliding doors, which would not allow the awning to be mounted flush against the brick. Rolltec sent a technincian to assess how the awning could be mounted and then built and mounted a frame to accomodate the awning. I was very pleased with this level of service. Plus, the awning has been a lovely addition to our home. It is as if we have added another room to our house.

Did evething by email with the VP; shippement included hood, brackets and even the board to fix it. Since installed, can ask anything by email and got anwser within few minutes. Can't be served better, amazing and best price that I could get for that quality.

We had to reposition the awning due to the deck height. Service was excellent, Oscar and Patrick were professional and courteous. They made sure the awning was aligned and secure as it was when it was originally installed. The product continues to provide the utmost satisfaction.

Our 20 year old awning over our deck had become tattered and worn. We saw an advertisement for Rolltec in a flyer that was delivered to our home. We went to the showroom and met Helen who was enthusiastic knowledgeable and professional. She showed us the options and the various materials and patterns available. We placed an order on the spot. The awning was delivered promptly and installed expertly by Oscar assisted by young man named Addie. It was obvious that everyone at Rolltec is dedicated to providing customer satisfaction. A friend also wanted an awning and we recommended Helen at Rolltec. Thank you Helen and Oscar.