Rusco Distributors

Windows & Doors Installation & Service
Vaughan ON L4K 1L3
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Reviews for Rusco Distributors

Average customer rating:
8.9 10 (106 reviews)

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cocoa Woodbine & Danforth
cocoa Woodbine & Danforth
14 reviews East York, ON
10/10

Canopy over exterior entrance to basement

After the big downpours in the summer of 2012, It was clear that I needed to cover the door to my basement with a canopy. At first, I was going to go with an aluminum canopy to match the ones over my back windows. However, when Rusco looked at my house, they suggested a clear canopy because it would have to cover two windows in a shady side of the house.

The clear canopy is absolutely lovely and goes well with my Edwardian clapboard house. The light still shines through my dining room windowread more

Approximate cost of services:
$2,200.00
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Charlotte Bried
Charlotte Bried
1 review Toronto, ON
10/10

Demolition old deck, build new deck, railings, fascia, soffitt, eavestrough, windows (5), door

The project manager visited our home and I told him what I wanted. He was very clear about what we needed and where our money would be better spent - a very no-nonsense approach. His tradesmen showed up on time every day, did the work and cleaned up before they left. They always put in a full day's work and they never wasted time. Very skilled people and totally professional. It was a pleasure dealing with the foreman, the trades people and their head office. If only other reno projects wouldread more

Approximate cost of services:
$15,300.00
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Frank in North york
Frank in North york
2 reviews North York, ON
10/10

4 season sunroom

We hired Rusco to replace a four season sunroom at the back of our house. We found Israel to be very courteous, knowledgeable; he didn't pressure us into buying or replacing stuff that didn't need to.

During the "design phase" we went numerous times to Rusco showroom, every single time Israel made sure we understand what is being built and how. Pictures, drawings, literature etc, everything we asked for we were provided with.

Demolition of the old sunroom and construction took about 10 days, onread more

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Colleen Leandro in Aurora
Colleen Leandro in Aurora
1 review Aurora, ON
10/10

Front Entrance Awning

My husband and I recently moved into an older home which had a very old aluminium awning over the front doors., We contacted Rusco Distributors, and they were very prompt in responding. A very nice gentleman called, explained everything, and we made a choice right there and then. We chose a lovely green awning to match the roof, and it has certainly given the house a real boost. The awning looks smart and solid, the colour is great and we were especially pleased with the installers who had itread more

Approximate cost of services:
$1,500.00
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Elayne in Brampton
Elayne in Brampton
1 review Brampton, ON
8/10

Patio Cover 8 x 14

There was a delay in starting the project! Once the materials arrived at my house, the job moved quickly. First was the removal of the old cover. All was disposed of. Steve and his worker were very efficient. They did make the project very sturdy. Each time they left the site, they had tidied up, even sweeping! There was electrical wires that had to be secured and were, with great care. The patio cover with skylights is a very clean look and bright. The patio has an updated look. I am pleasedread more

Approximate cost of services:
$4,200.00
1 of 1 people found this review helpful.
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Thora Clarke in Beeton
Thora Clarke in Beeton
1 review BEETON, ON
0/10

Two Sided Sunroom added to the front of our cottage

Two Sided Sunroom Addition

We hired Rusco to install a small 10x10 sunroom on the front of our cottage in Oct 2009.
To start with the product was delayed in arriving. We thought that’s fine it wasn’t their fault.

Then they did not come to install the sunroom when we could be there. Israel said he would send his best installers & there would not be a problem.

We sent specific instructions on where we wanted our eaves trough placed. They did not read our instructions on where to place theread more

Approximate cost of services:
$7,469.00
2 of 2 people found this review helpful.
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leslie in North york
leslie in North york
1 review NORTH YORK, ON
7/10

sunroom

WE CALLED RUSCO TODAY TO INITIATE PROGRESS ON A LINGERING DESIGN ISSUE AND A MISSING SCREEN. IT SOUNDS THAT WE MADE PROGRESS. THE SUNROOM WE ORDERED WAS INSTALLED LAST FALL. IT IS A GOOD PRODUCT. IT WITHSTOOD THE WINTER AND RAIN WELL. AFTER INSTALLATION WE HAD AN ISSUE WITH THE DESIGN. ON PAPER WE COULD NOT DETECT THAT THE NEW SUNROOM ROOF WAS MUCH LOWER THAN THE ROOF WE PREVIOUSLY HAD ON THE PORCH. AFTER IT WAS INSTALLED AND PAID FOR IN FULL, WE REALIZED THAT TO BE 100% HAPPY WITH THE SUNROOM,read more

Review has 2 previous versions
Approximate cost of services:
$10,000.00
What could this company do to improve their services?
WHEN A DESIGN IS MADE - BUYERS ARE NOT ALWAYS EXPERIENCED IN READING IT - BEYOND JUST PLAIN NUMBERS NEXT TO WALLS/PANELS/DOORS-FOR MEASUREMENTS. DESIGNER MUST DRAW CUSTOMER'S ATTENTION PHYSICALLY TO ANY ANGLE, HEIGHT, PRESENT WALLS- NOT JUST LOOKING PASSIVELY IN THE SHOWROOM, BUT ALSO DIRECT THE CUSTOMER TO FIGURE OUT HOW HIGH THE ROOF SHOULD BE. ANYTHING TO HELP CUSTOMER TO VISUALIZE AS CLOSE AS POSSIBLE HOW THE STRUCTURE WILL ACTUALLY LOOK.
Any advice to offer fellow homeowners facing a similar project?
GO INTO SUNROOMS - AND LOOK AND TOUCH HIGH AND LOW -IN ALL DIRECTIONS. THEN COME TO YOUR PROPOSED AREA AND YOU, NOT ONLY THE INSTALLER, USE THE ACTUAL MEASURING TAPE.
2 of 3 people found this review helpful.
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Company Response

Matt in Toronto
Matt in Toronto
2 reviews Toronto, ON
9/10

Insulated Sunroom

We hired Ruso to build an insulated vinyl sunroom on the back of our semi-detached home (the sunroom components themselves were manufactured by Better Living Sunrooms).

We were pleased with many aspects of Rusco's work. They were very transparent and up front in the initial meetings about our options, pricing, concerns and considerations, etc. This is more than I can say for other competitors such as Four Seasons Sunrooms.

They were very helpful and consultative througout the design process,read more

Approximate cost of services:
$0.00
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Deborah in NY
Deborah in NY
5 reviews North York, ON
10/10

Installing new windows

I interviewed several window & door companies to replace all our basement windows. The Rusco representative gave me the best advice about types of windows to install for safety (can we get out if there's a fire?) and security (keeping strangers out). I felt confident after the consult and estimate. In the end the windows were installed while my hubby was on duty. I came home to the job completed, new windows looking great, old windows and debris taken away (by Rusco, not my hubby!). Itread more

Approximate cost of services:
$2,000.00
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More about Rusco Distributors

We offer doors, windows and other house envelope products, with unique value added: Specialization – we focus on a narrow field of expertise, and we do it well. We will not paint your house, do your bath or driveway. We take what we do seriously and we do it well. ...
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