Royal Stone Landscaping & Design

Landscape Contractors & Designers
Vaughan ON L4H 2J3
Write a Review
Write a Review


dean in Toronto
dean in Toronto
3 reviews Pickering, ON
10/10

Excellent Service

Royal Stone did a huge back yard pool/cabana installation for me 5 years ago and the quality of their work was excellent.

This week, thanks to Ryan and Pino, the Royal Stone crew came back and fixed a few cracked stones and added a drain in my cabana.

Thanks for helping me keep my back yard Oasis in top form!

Approximate cost of services:
$850,000.00
Was this review helpful?

Previous versions of this review:

dean in Toronto
dean in Toronto
3 reviews Pickering, ON
1/10

Poor Service

Royal Stone did a huge back yard pool/cabana installation for me 5 years ago, and beyond the project taking four time longer then they originally quoted, the quality of the work was excellent. I have had some minor maintenance issues, cracked stones, but after a year and a half and 8 emails, they are refusing to send labor to my house for (1) day - even at my expense -- to repair my installation. They certainly had no problem taking labor off my original large project for days and weeks to service other customers. Prospects should know that my service experience has been very poor. Come on Pino, need some priority here.

4/21: Received communication today from Royal Stone, if they come next week to resolve my issues as promised, I will certainly revise this review as a satisfied customer.

Approximate cost of services:
$850,000.00