Rodman Heating & Air Conditioning

Joseph the technician was pleasant , professional went above and beyond . It is rare to meet someone with the right service attitude . Joseph definitely has it .
Marcello Scarsella

I really appreciate Rodman's integrity and their service.
I called Rodman for second opinion about my Furnace and they saved me thousands of dollars.
Steven from Rodman checked the furnace and ensured me that the furnace is not defective and showed me the reading of carbon monoxide emission which was way-way below the limit.

I should mention that I had protection plan with another company and when I called them for monthly maintenance of my 10 year old furnace; their technician shut off the gas to the furnace and attached a red tag to furnace and without showing any proof told me that the heat exchanger of furnace is defective and emits carbon monoxide and suggested that I should buy a new furnace and send a salesperson to sell me a furnace.

I flushed my water heater and I couldn't get it to turn back on. I called a number of places, all of which told me that my water heater was "too old" and that I needed a new one (one quote was $5500!). On the second day without hot water, I called Rodman's and Dan came out to our house, and identified the problem almost immediately - a defective vapour sensor. He didn't have one in his truck, but told me what to buy. I ordered it on Amazon, it came today. I attached it and everything's working again. Dan - you're a wizard, sir. Would definitely recommend Rodman's - great, honest people. Thank you!

Had the heat go out in -3 temps and gave Rodmans a call...even though they were busy I had a serviceman at my door in less than an hour to fix me up.
That's what I call great SERVICE....Thanks Debbie , Kirk and John.

We have used Rodmans for a number of years. Recently we considered purchasing a heat pump so we called Rodmans and they were very knowledgeable. We decided to purchase one and have it installed.
They arrived when they said they would arrive, they were courteous and professional. Mats were laid out throughout the house to protect our carpets.
It wasn’t an easy job and it took a bit longer than we had expected but they stayed until it was completed. They did an amazing job! The heat pump works great and we love it!

I would definitely recommend Rodmans for their excellent service!

We have used Rodmans for many years to service our furnace and air conditioner and have always had outstanding service. We recently used Rodmans to install a new furnace. From the staff in the office we initially had contact with to the representative who met with us to discuss our furnace options and the technicians who performed the actual install, we were treated in a professional and respectful manner. The actual install work went very well and I was impressed that my basement looked cleaner when the work was completed that before it began! We had to have a few minor issues addressed subsequent to the install and they were dealt with in a very efficient and expedient manner. We will continue to use Rodmans for our furnace and a/c needs and highly recommend them.

Our Note to the Rodman's Team: Thank you so very much for the rapid response you provided to our No Heat situation this morning. Our Rodman’s technician successfully repaired our furnace (hot surface ignitor replacement) this morning and we are back in business.

We have always relied on the excellent service of Rodman’s for equipment installation and for our ongoing furnace/AC maintenance, and today’s emergency call response reinforced the excellent customer service from your company.

Thank you once again.

Having used Rodmans Heating & Air Conditioning with our last three homes in Durham Region, we've found them very professional, punctual and fair in terms of pricing.
Today, we had Dylan go above and beyond with installing a Humidifier to our furnace. Immediately, the air quality improved and the installation looks great too!

Dylan and Ryan did an excellent job today fixing an improperly installed gas line in my home. I just moved into a new home, and found that the gas line was coiled up against the wall instead of laid flat. Dylan came by to assess the situation and gave me a great explanation of what work needed to be done. He and Ryan repaired the gas line quickly and efficiently, and I'm very happy that it's now been fixed!

We had a power outage in our area, and heard a loud pop when the power initially was restored. We couldn't figure out what the pop was until the next morning, when we realized our furnace wasn't turning on - quite a predicament in mid November.

We called the original installer of the furnace that afternoon, who tried their best to diagnose the issue over the phone, but couldnt come out until the next morning.

We called Rodmans, and they had a fantastic technician named Dylan out in about an hour and a half after my initial call. He diagnosed the issue was a blown circuit board in 10 minutes, submitted a request for the replacement part to be ordered immediately, and was able to determine that it was actually covered under the furnace's warranty. He was back at our home by noon the next day to install the part. So my total cost was the initial assessment and the labor to install the new part.

It also helped that the fantastic person at their office (either Deb or Diane :) ) kept us in the loop via phone the entire time, with multiple calls to inform us as to every stage in the process.

TL:DR - we noticed that our furnace wasn't working one afternoon after a power outage, and less than 12 hours later, our furnace was working. And it didn't cost me an arm and a leg to get it fixed that quickly, either.

So we have a working furnace, and a new company to deal with our future HVAC needs, too. Thank you to the Rodmans team of Dylan and Deb for a fantastic customer experience!