Making of a Multi-Purpose Room
- Approximate cost of services:
- $10,000.00
Making of a Multi-Purpose Room
Custom Cabinet design and build
Left the project filthy and damaged walls
We were happy to rebuild and re-install a replacement unit for you at no additional fee.
Our designer is highly detailed and caring. You declined a paint finishing touch detail from our installation team. We understood your preference to take care of this yourself. Our designer purchased a paint kit independently and delivered this to your home. We have also offered a backer, which you have declined.
Regarding your nightstands, the placement of the 2 nightstands would have been extremely close to your mirror sliding door. Our designer felt that there was a safety issue, and it also compromised the functionality of your reaching into your closet. For these reasons, she did not recommend the solution.
We welcome your call to discuss any further details.
Thank you for the opportunity to work with you.
Custom Built-In Family Room Unit
Ok design, nightmare execution
During the pandemic, we were most definitely challenged with labour shortages and supplier closures.
We understand that the time delays imposed on ALL industries have been met with frustration across the globe.
We have communicated these challenges to our clients, and we have also modified our process to call our clients more frequently with updates.
We returned to this project site to service details on two (2) occasions. With all components installed and the project serviced, the project is 100% complete. Our client opted out of the subsequent Warranty Program as he selected and preferred to accept a discount.
We know you don’t need a reminder of what’s going on in the world these days, but we wanted to address the very important and relevant issue that is affecting many manufacturers, retailers, and you, our valued consumers as a result of the covid-19 outbreak. Many manufacturers around the world have faced multi-month long shutdowns, reduced staff numbers, and faced new regulations when they were allowed to reopen once again. It is with no doubt that when this occurred the world saw significant decreases in production on all levels.
This ripple effect hit all industries including ours. When manufacturers are behind due to shut down and limited staff, material supplies diminish quickly and ordering supplies take much longer. We know that this has impacted you and we are working hard to ensure that we track updates to schedule and serve our customers as quickly as possible.
The process for correcting a material error involves many steps from ordering to installation with unprecedented supplier delays. Regardless of the delays, we ask for your patience and understanding as we navigate the covid-19 induced roadblocks and work to complete all the details of your custom project.