From the initial consultation to the installation, the team a Closets By Design were helpful and professional. Vadim designed a few alternatives for my small walk-in closet to maximize the type of storage I wanted and suggested I add a bank of shelves in my husband's reach-in closet for his hats and shoes. When our installer, Mark, was finished, it was like the closets had always been there! We would definitely recommend Closets By Design. They met all our expectations, and more.

They did what we expected, how we expected and when we expected with minimum disruption and inconvenience. Installers were experienced, professional and tidy.

Chris and Paul arrived right on time and did a fantastic job. The guys were polite and friendly and cleaned up all the product that was installed. I highly recommend these guys.

I am soooo pleased with the work. Two guys arrived an hour early to do the install - Chris and Dan - they were both very professional, they were courteous, used floor tarps and wore their masks the entire time (I appreciated that). Because they didn't need supervision, I was able to watch some TV, do a workout and eat lunch while they worked (I had the day off). They left the place very clean, and finished within about 3.5 hours. Overall, great service and results.

I also want to mention that my original designer Michelle left the company before the work was done, so they sent another designer Allie to re-measure (just to be safe). Both ladies were professional, fun to talk to and personable.

Scope of work - if you're interested:
By condo standards, my closet space was quite good to begin with (both a walk-in and a regular 5 ft wide closet in the master). HOWEVER, I wanted to maximize it since most of my clothes are on hangers. I asked to add shelves to the left side of the regular closet, for sweaters, linens, and toiletries, and kept a rod for the right side plus a shelf. For the walk-in closet, the right side now has two rods - one for dresses and one for tops/bottoms, while the left side now has two shelves above the rod. It feels so much bigger in the walk-in too, more floor space and the use of the wall space all the way up to the ceiling draws your eye up.
In the foyer area, I also needed to use part of the coat closet (which is next to the kitchen) as a pantry. There, they added shelves to 1/3 of the closet, while I could use 2/3 for my coats.

Note: holes in back walls have to be patched by owner, but they did return all my baseboards after they trimmed it to size, and they patched up some holes on the side walls. Additional note - paid half in Sept and paid second half day of install on Nov 11 - they're quite busy.

Overall, highly recommend.

We were very happy with the transformation of our bedroom closets this week.
From start to finish, Closets By Design were most efficient.
Our installer Guy arrived on time and was extremely professional in every way.
Thank you!

Chris was nothing but professional. Arrived prepared and on time. He was very thorough and extra attention was given to cleanliness. We are excited to finally have everything organized. We would definitely use Closets By Design again. Thank you!

We are very pleased with our closet purchase and installation. There was an issue with the initial installation but they sent Chris and he did an awesome job with the fixes. Very pleased with the end result.

. builder arrived 0n time & was courteous.
great job only took 3 hours FROM START TO FINISH

Chris was punctual and personable. He installed my built-in closet efficiently and professionally and cleaned up in a timely manner. Thank you Closets by Design for a job well done

Chris was on time for the installation. He completed the project ahead of time and very professionally done.

We were disappointed about the visibility of the dry wall after the removal of the baseboards which was not covered or hidden.