I haven’t received my closet yet. I signed the contract on February 18/2021 with the designer, and I expected the delivery date to be 4-6 weeks as their usual. The designer told me because of COVID they are now doing it 15 weeks (3 months and half!!!) so date set to be June 3rd. On a Saturday afternoon May 29th ; 5 days before the installation they called and cancelled the appointment, and guess what, they shifted it not by one week or two, they delayed it by 40 DAYS!! The date now is July 15th!! When I asked the person who informed me of the delay about the reason, she said mixed stuff, first she said the installer left the company because of COVID! I asked , so is even my product ready? She said No it is not ready yet. Out of respect to your clients and as a professional company, if you can’t meet your due date , give me enough notice of one or two months to prepare myself as well. You can’t find out suddenly 5 days before installation ,and after all this wait, that my product is not ready , unless you totally forgot about my order, which I assume . You don’t know what have I done ,as I am doing other renovations ,of moving things around to make this date work , this on top of I have to delete my mother in law summer visit as I promised her after June 3rd so I have the Murphy bed for her, that is included in my order .... very very upset . Mariam

My experience with CBD has been a great one. I had storage cabinetry installed in my laundry, primary and main bath as well as reach in organization in the primary clothes closet that had been desperate for such since we moved in and unable see through until now. Despite the lockdowns and delays during the pandemic, CBD has provided excellent service in the design of each area, the quality of their materials, installation of the product, and in their honest, professional and friendly customer service. Home Organization may seem like a first world problem and trivial considering todays circumstances but since being within my home because of todays circumstances, CBD has brought me peace in of mind, order, and beauty as the things in each of the spaces completed now have a rightful home of their own. The staff at all levels deserve my gratitude, appreciation and recommendation to others for their dedication to meeting the high expectations of their customers when I'm certain lockdowns have made that process difficult at best.

They took a lot of care with the planning process. Installer was very helpful.
Its pricey, so wait for a sale. The closet is very sturdy and excellent quality though.
We had to move the shelves a bit to accomodate our clothes once the closet was in, but this waseasy to do.

Custom walk in closet completely installed in 1 day. Very good work. Installer was polite, cleaned up and communicative. Will definitely use them again.

Closet by design is perfect and professional company for custom cabinet solution. We are so pleased and happy with our new closets. we will be using them again in the future.

Closets by Design delivered us a beautiful custom cabinet solution which fits our space beautifully. They are professional, punctual and highly skilled. We are thrilled with the results and will be using them again for future projects.

Everything is good. It was done in good time. Chris was very pleasant and worked really good.

I wonder why the doors in my basement closet don’t align perfectly. They look perfect. When l saw the first time l did not notice but when I opened and closed the doors, they did not shut all the way. There is space in the bottom door and the edge.

Great job! Quality product, fairly priced, Installed on set date, no issues, no clean up, friendly staff!

The project consisted of 2 phases. Phase1 was a hobby room with work area and storage shelves and drawers. We were very impressed with the design and installation work so we invited them to return for Phase 2. This was replacement of the storage closets for linens, clothes and coats in 3 rooms. All design work was done by phone consultation and we collaborated on various iterations until we were completely satisfied. Installation was wonderful and on time and exactly as designed. We highly recommend CBD.

The installer showed up early for the job. He was very professional and personable. He did an excellent job, cleaned up after himself and didn't rush through the job. He made sure it was done well. Closets look great!