Closets By Design - Toronto

Closet & Storage Solutions
Toronto ON M1R 3C7
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Closet & Storage Solutions
Closets By Design - Toronto
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97%

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Reviews for Closets By Design - Toronto

Average customer rating:
9.7 10 (250 reviews)

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Private User
Private User
Private User reviews Newcastle, ON
10/10

Master Bedroom Closet

We just had a closet installed in the master bedroom and service was top notch from start to finish. Sara came over and designed a plan for our needs. Sara is amazing and a great designer with excellent people skills. She was always prompt to respond to my many questions. The installers, Kenneth and Simon, did a wonderful job and did a good clean up after. I would not hesitate to recommend Sara and her team to anyone who requires their services.

Approximate cost of services:
$10,000.00
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Melissa B
Melissa B
3 reviews Old Toronto, ON
10/10

Custom L-shaped storage bench

Sara (the designer) and Kenneth (the bench installer) were exceptional. Sara was prompt, professional with a strong eye for functionality and design. She came to my home for a site visit for the space and designed my bench asap. Kenneth the installer was also exceptional in ensuring my finished product was fully functional, finished beautifully and he made sure it was done perfectly even though he had to make multiple visits to deliver the quality. Overall I was very happy with the work and quality and highly recommend this company.

Approximate cost of services:
$2,800.00
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Company Response

Thank you Melissa! We're happy to know that you like your new bench storage
We try our best to provide good quality service.
hope to see you on your next project!

CBD Toronto

Vince in Toronto
Vince in Toronto
1 review Old Toronto, ON
10/10

TV Unit

Sara and Closets by Design delivered on what I wanted! My TV unit was a custom design and they were able to create it to my specifications. Installation was a breeze. Mardo was super nice, patient and clean.

Approximate cost of services:
$10,000.00
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Company Response

hi Vince,
It was a pleasure working with you, Enjoy your new TV UNIT!

CBD Toronto

Private User
Private User
Private User reviews Oshawa, ON
10/10

Master closet

We just had our master closet renovated and installed by closets by design! Looks amazing! So much more space for my husband and I to share! Thanks for your design and help Sara and team.

Approximate cost of services:
$3,000.00
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Company Response

Glad that we were able to deliver your closet needs, We Thank you for your business!

John in Toronto
John in Toronto
0 reviews Toronto, ON
10/10

How to handle a customer

There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. Sara and her team's execution on these has exceeded my expectations multiple times.

Personalized: Sara has that human touch. Her one to one interactions show she cares about what you want from her products. It is this approach that earns her repeat business.

Competent: Sara and the installation team have strong knowledge of their products. They are creative and skilled in the making a closet that I enjoy daily.

Convenient: Getting in touch with a Sara and those in the office is easy. The are responsive and dont miss on the smallest details.

Proactive: I never had to follow up with anyone. They reach out and keep you aware of what is going on.

I am not sure what their customer service strategy is but on these four principles, they create a positive, hassle-free customer experience for everyone who deals with your company.

Approximate cost of services:
$13,000.00
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Company Response

hi John,

Thank you. CBD Toronto team works hand in hand to meet our clients needs. We feel proud when we know our clients are happy and satisfied.
Glad that you are.
Thanks again, It was pleasure working with you

CBD TORONTO TEAM

Private User
Private User
Private User reviews Toronto, ON
10/10

Closets By Design, best team to work with

We wanted a wall unit install along the side of our unit.
Closets By Design came in and made the whole process smooth and easy.
Sara listened to our requirements, came up with 2 designs in 15 minutes and answered all our questions and concerns...
We picked one design, confirmed delivery date and agreed on the price (zero tricky fine print) ... these happened all in one afternoon.
Sara visited again a week before installation for final measurements.
Kenn, the installer, came on time, built the entire wall unit all by himeself in one morning.
The fits and craftmanship were amazing. He wiped each shelf and doors clean after installation and he even vacuumed the floor.
Best team to work with.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for sharing,
We always make sure we leave a happy face, we are happy to know you are!

Thanks,
CBD Toronto team

Private User
Private User
1 review Aquaforte, NL
10/10

Closet design and installation

I highly recommend Closets by Design. They were professional, helpful and accommodating from the start of the design to the installation. They accommodated our time line with our new build and the designer (Sarah) kept in touch during the months of the building. The installers worked 2 full days to get 4 full closets completed and again, cannot say enough about the installers - respectful and very efficient.

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words, CBD Toronto Team tries our best to meet our clients needs
and we are so happy it turned out well. Glad you love your new closet system
It was a pleasure working with such a nice client. we will see you on your next project!

Private User
Private User
Private User reviews Uxbridge, ON
9/10

4 New closets

This company is great , quick service and very good customer service. Our designer Sara was wonderful and helpful from
Start to finish. The end result is beautiful and very functional. Thank you very much!

Approximate cost of services:
$22,000.00
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Company Response

Thank you for sharing,
We always make sure we leave a happy face, we are happy to know you are!

Private User
Private User
Private User reviews London, ON
10/10

Walk in closet cabinet

Very good service. The designer Tarika had great suggestions and the installer Navun was excellent.
Highly recommend this company.

Approximate cost of services:
$1,600.00
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Company Response

We are happy to know that you are happy!
thanks for your Business

CBD

Angela222
Angela222
1 review Toronto, ON
8/10

New Murphy bed

This is the fourth job Ive had completed by Closets by Design. Sara is an excellent designer, has lots of great suggestions. Great experience every time!

Approximate cost of services:
$4,500.00
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Company Response

Its always been a pleasure working with you Angela.,
we always look forward to doing your closets.
Glad you are happy, Enjoy your closets!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Closets By Design - Toronto

Imagine your home totally organized! At Closets by Design, we work to simplify your life by designing, building, and installing custom closets, garage cabinets, home offices, laundries, pantries, and much more. With a wide selection of finishes, accessories, and hardware, you will get the customized look you have always dreamed of and you can rely on our three decades of experience for total customer satisfaction. From our no obligation in-home consultation, custom tailored designs, and high quality product construction, we offer excellent value. For service in Toronto and Durham including Toronto Downtown, North York, Scarborough, Pickering, Ajax, Whitby, Oshawa, Uxbridge, Newcastle, Peterborough, and Bowmanville visit our website to book your free consultation today or visit our showroom in Toronto located at 667 Mount Pleasant Rd. or Scarborough 780 Birchmount Rd, Unit 8.
Closets by Design: Quality, beauty, and commitment are built in!

CATEGORIES
Closet & Storage Solutions, Organizing Products & Services, and Garage Design & Organization
PRODUCTS
Walk-in and Reach-in Closets , Home Offices, Garage Storage, Mudrooms, Wall Beds, Pantry Shelving, and other many custom storage solutions
SPECIALITIES
Custom closets
WEBSITE
http://toronto.closetsbydesign.com
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Credit Card / Cash / Cheque
MEMBERSHIPS
Better Business Bureau (BBB)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
7 Years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.