New Canadian Drain & Plumbing Ltd

In March, we found a leak in the corner of our basement. We had 3 companies come by for quotes. The gentleman from New Canadian Drain spent some time with us going over possible causes, solutions and potential for escalating costs/fixes (e.g., missing/blocked weeping tile going farther than anticipated). At this time, we felt that they offered the easiest and most reasonably priced solution to our problem. To be fair, they performed the work within the time frame promised, and we have yet to have any more water in our basement. However, we feel that we weren't given a clear picture of the damage that was going to be done to the outside of our house. New Canadian Drain warned us that they would be ripping up part of our driveway and that we'd have to repave. They did not tell us that affixing the waterproofing membrane to the house with nails would shatter the window sill, or that the waterproofing membrane would extend a food and a half above ground level, looking like a horrible scar on the front of our house. The workers also ripped up some of our bushes and did not replant them. We were told that the workers would lay down tarps, and clean up after themselves. We still have concrete footprints up and down our driveway, and our elderly neighbours driveway. If we had known about the damage that would be done to the front of our house and the way the finished fix would appear, we would have thought twice about employing New Canadian Drain for our repair.

I called New Canadian Drain and Plumbing for the first time last week and I must say, it was a decision that I do not regret. The office staff were very polite and the plumber who was sent to fix my clogged toilet did a fantastic job and in a timely fashion for a low cost. Definitely the #1 plumbing company for me and I will recommend them to anyone who's looking for some plumbing work done right.

We had issues with three of our toilets. New Canadian Drain sent over a specialist the next day after we called. The price of the repair may seem a bit high, but the service was very honest, clean, and no surprises.

I like to thank Igor from New Canadian Drain for great customer
service. They did the drain renovation outside the home with PVC
pipe about 3 years a go and the job was done well and pront with little inconvenience. Now 3 years latter they still give me service
at No Charge. Someone took my drain cap and after I called them for a replacement they say they will do it the next day and it was done!
Thank you for the courtecy and the pront service.
Regards, Esther

Plumber was friendly, put on booties at the door, gave me full estimate prior to starting work and stuck to it!

He even managed to salvage the wall that had to cut open to gain access to the pipes...

Thanks!

New Canadian Drain and Plumbing is absolutely terrific. The pipe to our outdoor water line burst in the winter, and their worker came to give a quote to have it fixed. The price was significantly less than the other quotes we received, and the work was done within an hour. I have already recommended this company to family members who have had similar terrific experiences.

We hired New Canadian Drain and Plumbing for a second time to move a floor drain, install a backflow preventer and a bunch of other misc plumbing work. Their price was more then reasonable and they completed all the work in a day. As always they are very professional and left the work area’s clean. I hire New Canadian for all my plumbing work.

I called New Drain and plumbing a few weeks ago because my toilet was backing up in the 2nd floor washroom. Thomas, the plumber came to my house, quickly diagnosed the problem and got straight to work to fix the plumbing issue. In no time, he had my toilet working like new again and he kept the work area clean making sure he had shoe covers on at all times. I am. very satisfied with this company and I give them two thumbs up for a job well done!