Reviews

10/10

Sam was a pleasure to deal with. He was responsive and transparent; didn’t try to oversell me but instead just recommended what was necessary. No pressure tactics at all. And his installation technicians, what can I say. Saiid (sp?, sorry if I misspelled) and his partner were awesome. Clean, polite and professional. I highly recommend Sam and his team.

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Company Response

Thank you so much Phil for taking the time to write this amazing review!

10/10

The were very courteous and knowledgeable. At no point did I feel pressured into making a decision. Before I made up my mind, I was made aware of all the pros and cons of what I was about to get into. I'd certainly recommend Aerus to my mother.

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10/10

We had issues with three of our toilets. New Canadian Drain sent over a specialist the next day after we called. The price of the repair may seem a bit high, but the service was very honest, clean, and no surprises.

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Company Response

Hi Phil, thank you for taking the time to share your experience with others. We are very pleased to know that you are satisfied with our workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time Phil, take care.

10/10

Waheed was very polite, punctual and did a fantastic job. While our job may have seemed menial, we received great service. This is the second time we've used his services and would highly recommend him.

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10/10

From the initial quote, to the product education process, to installation and clean up, Rusco's level of service was top notch. This is the second tie we've used Rusco's services and would not hesitate to do so again.

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10/10

This was a great experience. While my general impression of contractors is sketchy at best, if they were all like Simon and his crew, I'd have a different view. From design to clean up, he was fantastic. We've received numerous compliments from family and friends and we have referred them to Simon. Great job, thanks Simon!!

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