Mckinnon Heating Cooling

I got many quotes to have a heat pump installed, and everyone wanted to sell me the Mitsubishi brand. However, we wanted one that is compatible with the Google Nest, and the Mitsubishi really isn't. Also other contractors said we would need a backup heat source, and wanted to install electric resistive heating for that backup. Their quotes were really expensive.

We met Michael from McKinnon in Toronto, and he said he has had great success with the Enermaxx heat pumps, which are considerably less expensive and can work with the Nest thermostats. He also said for the size of our house, the heat pump he recommended was more than sufficient without a backup heat source. He has previously used it in larger houses than ours with no backup, and it worked fine.

They don't normally serve Kitchener, but he said he would make an exception for us since we had such a discussion and he knew we were serious about having the work done. We applied for the Canada Greener Homes Grant and Loan, and had the install done.

The two guys who did the install were great. Polite and professional, they wore masks without complaint and worked hard. The install was expected to take 2 days, but there was some difficulty and they returned on the third day, a Saturday, and stayed into the evening to ensure we didn't have to spend the night without heat, as the temperature had dropped and it was now snowing. These guys worked nonstop with only a short lunch break each day. They took away all the old equipment for recycling, and left the work area cleaner than they found it.

Communication with their office was easy too. They are easily reached by phone and e-mail. I would definitely recommend their services to anyone!

Michael and Angie were tremendously helpful when our a/c broke down during one of the hottest summer weekends. They came to our rescue on Monday and then install was quick and easy. We have used McKinnon since we bought our home in 2005. They do not try to upsell you and instead provide you with different priced options. They were flexible and accomodating with us. I highly recommend them when our neighbours have inquired. Big thanks from Krista and Michael.

Service was quick and professional. Quote provided on Saturday and was installed on Tuesday in one day. Opted for 2 stage Carrier furnace. The system keeps the house at a more consistent temp than our old
furnace.

Got a replacement furnace from them. They arrived EXACTLY on time and worked through lunch to get the job done. Work was just as quoted. Two minor follow-up issues where handled rapidly.

McKinnon is a fantastic company. When our A/C completely stopped functioning, McKinnon was onsite 24 hours later ready to install a new system. Not only were they extremely professional but also so helpful. After the install, the technician walked us through how to optimize the new unit. We would definitely recommend McKinnons services and would not hesitate to use them again. Thanks McKinnon!!!

I needed a new furnace immediately and within one day I got a quote and instalment. The service was great as were the office personnel and the installers. I have used McKinnon for years for furnace maintenance and have appreciated their fine and reliable service.

Bob was fantastic. Very thorough, exacting and professional. The job was done on time and on budget. Would highly recommend.

My AC broke down and I went to 3 companies to get advice and quotes. Michael at McKinnon gave me the most thorough advice and had his crew out to fix the unit the following morning. Great job!

I am extremely pleased with the installation of my new AC system by Mckinnon Heating Cooling. From the initial call to the final testing, every employee was professional and courteous. Bran made sure to communicate with me throughout the entire process to answer my questions, inform me of how it was going and to discuss the precise location of each ceiling vent. An excellent system, professionally installed by a superb team for a reasonable price - who could ask for anything more?
Elaine Hick

Our AC unit broke during a heatwave and Michael came quickly to assess the problem and make recommendations. He spent a lot of time inspecting the unit and suggesting the most cost effective ways to resolve the problem. We decided to replace our existing unit and he was able to have a new system installed within a very short period of time. We were also so impressed with the service technicians who were very prompt, knowledgeable and tidy. They even returned the following morning to check that everything was working properly. Service is outstanding! We would highly recommend McKinnon and would have no hesitation to contact them for any future A/C and furnace needs.