Dishwasher leak trip valve was triggered due to suds in the washer created when sponges were placed in the washer. This made the washer inoperable. I was very impressed by all the people I dealt with from the scheduler you the technician, Joe. Joe was great! He knew exactly what was wrong and how to fix it. He was not only technically smart, he was also informative and courteous. Everything was fixed and cleaned up expertly! I was very pleased to find a company that treated its customers like this!