Jaimco Doors & Windows Inc

Windows & Doors Installation & Service
Toronto ON M4E 1R3
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61%

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Reviews by rating (past 12 months)

Reviews for Jaimco Doors & Windows Inc

Average customer rating:
7.4 10 (24 reviews)

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Matthew
Matthew
1 review Scarborough, ON
10/10

New Door Install

Impeccable door installation service! Professional team, timely completion, and great results. I would use them again.

Approximate cost of services:
$3,500.00
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Private User
Private User
Private User reviews North York, ON
0/10

Wrong swing on 2 doors and will not take responsibility

As a general contractor for the last 40 years i have never seen someone so blatantly avoid all responsibility!
I sent them the drawings for a new house and the 2 main entrance doors were delivered to my site with the wrong swing. They were going to do me a favor by only charging me $1600 to fix it.
They said i supplied them with the wrong information LOL.
I gave them perfectly clear drawings that showed the swing and the are still arguing.
Very disappointed especially after buying there for years. They always seemed so nice.
Sorry for the one star but i wasn't given the option of 0 Star!
It so clearly shows the swing of the doors on the drawings, I stand by my word. You guys screwed up big time and I am paying the price because you clearly will not take responsibility. Shame on you!
I will be adding pictures of this mess and also the bill for what it cost me to fix this mistake.

Approximate cost of services:
$20,000.00
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Private User
Private User
Private User reviews North York, ON
1/10

New front door and two sidelites

Jaimco was suggested by the insurance company. Jamie was very pleasant and initially helpful. The door & sidelites were installed. The packaging for the items was stuffed/crammed above the door instead of insulation. Capping was never done. Painting was never done. A very stressful experience. I visited the store to look at storm door options. Jamie's brother screamed and threatened me for parking in their company parking lot. I do not recommend this company!

Approximate cost of services:
$1.00
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Company Response

Good Afternoon, please reach out to the office directly to discuss these issues, along with photos of the door, if you could. Please and thank you as this does not sounds consistent with our services nor our installations. We very proudly work for insurance companies and hold very tight warranties, so would love to opportunity to review any concerns with you to make this right
thank you
Jaimco Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent customer service on repair issues

We had our whole house done by Jaimco. They were professional and provided exceptional customer service throughout. I was particularly pleased with the service related to two minor repairs we needed after the installation. The work was done quickly, under warranty, and the communication through the process was excellent. I highly recommend them to our friends. It is a real test how a company responds when things go wrong and I’m happy to say that Jaimco handles these situations promptly and makes sure the result is resolved to the satisfaction of the customer. Thank you to Sonya and the whole team for an excellent experience!

Approximate cost of services:
$12,500.00
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ao from Toronto
ao from Toronto
3 reviews Toronto, ON
10/10

Exterior Door Venting Window Installation

I contacted several vendors about installing a venting unit in an exterior door. Jaimco send me a fair and detailed quote without over complicating the process. They ordered the venting unit, delivered and installed in a short turn around time. The installation crew was friendly, punctual and efficient. I would not hesitate to go business with this company again.

Approximate cost of services:
$700.00
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Johnny in Richmond Hill
Johnny in Richmond Hill
4 reviews Toronto, ON
0/10

No warranty

Took them 5 months to return and paint my custom door only because I called them twice.
The window in the door shattered 10 months after installation on the coldest day of the year due to a thermal break. Jaimie, the owner of Jaimco blamed the break on an attempted break-in. There was no evidence to support his denial for a warranty repair. Instead he quoted me $450.00 to repair the glass. I repaired it for $150.00.
The door latch became jammed in the passage set. It was caused by the installer who did not center the latch hole. Jaimco sent a locksmith to fix this. After he broke 2 drilling bits and scratched my door frame, I fixed/cut open the hole using my fein tool. The door is still scratched and the drywall has cracked beside the latch.
within 18 months, both the passage set and hinges have corroded and tarnished.
Jaimco uses substandard materials and incompetent installers and locksmiths.
Jaimie will not answer emails as he cannot afford to leave a digital record

Approximate cost of services:
$2,800.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Johnny. As discussed through many emails and phone calls with yourself, your wife and Jaimco staff, Jaimco does not warranty glass breakage. I would suggest you call any door and window company and you will find that glass breakage is never covered under any kind of warranty. Seal and seal failure would be covered by the manufacturer of the glass and given the info you relayed to us, they deemed this not part of warranty. We offered to change the piece out for you at our cost as again, glass breakage is not a warrantied service. We are glad to hear you had it resolved and would encourage you to review the email that were sent to you during this time as we most definitely did respond and tried to address your concerns. We are disappointed that you were not happy with the service you received at Jaimco and we have noted your concerns for future training purposes.
thank you from Jaimco

Alessandro in Toronto
Alessandro in Toronto
10 reviews Toronto, ON
10/10

Rear door replacement and several windows replaced

Efficiently installed 3 new windows in my home and a new back door. Made zero mess and work was completed quickly. I will definitely call Jaimco in the future for further work and I'm happy to recommend them to others.

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing new front door

My experience with this company from beginning to end was excellent.
I really appreciated the professionalism of the staff, quality and appearance of my front door is amazing, the cost was in keeping with the other quotes. I had a minor issue with the lock sticking which they addressed immediately.

Approximate cost of services:
$3,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Diamond pane windows

We thought it would be impossible to replicate the diamond pane look of our house, but Jaimco came through. We now have new windows and the appearance of the house remains true to its origins. The process was smooth from start to finish and Jaimco went to some trouble to get the look we wanted. All in all a very good experience.

Approximate cost of services:
$16,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Windows & Doors

Jaimco had installed three replacement windows for us in 2008 and we were very satisfied with the products and the installation. This year we decided to replace another window and repair a thermal glass door. Jaimco was quick to respond to our call & gave us a quote within 3 days. From the date of the quote to installation was four weeks. The installers were in and out in about 2 hours, They were very neat, took away the old window and glass, left the house inside and out very tidy.

Approximate cost of services:
$2,000.00
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More about Jaimco Doors & Windows Inc

Visit our showroom in the Beaches neighbourhood so you can see our products or take advantage of our free in-home consultation. We invite you to call us at (416) 691-7070
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