Hank's Appliances Inc

Appliance Repair
426 Simcoe Street South Oshawa ON L1H 4J6
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Appliance Repair
Hank's Appliances Inc
Star Score
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73%

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Reviews by rating (past 12 months)
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Reviews for Hank's Appliances Inc

Average customer rating:
8.8 10 (8 reviews)

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Mike
Mike
9 reviews Ajax, ON
2/10

Samsung Fridge Repair

Made an appointment to get my Samsung Fridge looked at due to ice and water buildup under the crispers. Explained the issue over the phone and included the serial number of the appliance. Made the appointment on the phone and got a confirmation call the day before (that's what the star is for). Showed up during the time frame of appointment (other star) and that was about it. In and out in 10 minutes, didn't look in the fridge, explained what could be done, cost $530 to fix it. No guarantee, no warranty and only 40% chance to fix the actual problem. Mentioned the model was defective.

Passed on that offer and will be getting a new fridge. Biggest issue is that this could all have been relayed over the phone without an actual visit. Paying $100+tax for someone to be in my home for 10 minutes and providing details that he didn't need to be in person for just doesn't sit right with me.

Might want to look elsewhere for appliance needs or try to ask questions over the phone to avoid a visit.

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Nick
Nick
2 reviews Hamilton, ON
10/10

Stephane is 007 when it comes to Samsung Appliance Repair

Before contacting Stephane from Hanks Appliances, we had a horrible experience with another appliance repair company (Moez from PCHS Appliance Repair).

Stephane is highly knowledgable that reflects from deep experience. He showcased a very methodical way of problem solving and did an initial requirement gathering prior to his visit. He was spot on in identifying the issue and took extreme care in removing parts, testing and fixing back in.

He was extremely professional in his work and explained what had went wrong and what needs to be fixed.

Very honest and clear on the costs for parts and services - no surprises.

I can surely trust him for all future work (I was informed that currently he works on Samsung appliances) and strongly recommends others to not hesitate in requesting his service.

Jan 24, 2020
Whitby, ON

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Company Response

thank you Nick im am happy to hear you had a positve experience with my services. Glad your problems are resolved.

klrigney
klrigney
1 review Whitby, ON
10/10

fridge

he replaced the ice maker under warranty,

Hanks has an excellent appointment making system, they're always on time

their work is the best

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Company Response

Thank you for the review glad you had a positive experience.

jaybyeon
jaybyeon
0 reviews Pickering, ON
10/10

Dryer repair

Replace heating components inside of dryer. Technician cleaned inside dryer and switched the door location too. He is very kind and perfect service. Thanks

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Company Response

Thanks for your business Jay we appreciated.

lfrost
lfrost
1 review Oshawa, ON
10/10

Refrigerator repair

Repair was completed in a timely manner . The gentleman who came to do the repair was very polite and helpful.

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Company Response

Thank you for choosing Hanks. We are happy you are satisfied with our services.

Aderson in Ajax
Aderson in Ajax
1 review Ajax, ON
10/10

Samsung Microwave

The technician came within the time window agreed. He was knowledgeable and friendly. Got it sorted out within 20 min. I have asked for a detailed bill, which I didn't get yet, but I am following up with them. Highly recommended.

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Jason in Toronto
Jason in Toronto
2 reviews Toronto, ON
10/10

Fridge Repair (Lowes Purchase Plan)

Purchased a Frigidaire Gallery Fridge with faulty ice maker. Hanks was quick to make a diagnosis and send repair parts for both a broken fan and logic board. Ultimately the fridge went on the fritz again, so we are hoping to have it replaced under the lowes protection plan, but Hanks has been excellent throughout this otherwise bad experience. Working with them has been very good despite the situation.

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Steven in Oshawa
Steven in Oshawa
6 reviews Oshawa, ON

First Review

8/10

Appliance Purchase

Very good customer service. Will work for you to get what you want not just what they have in stock. Better pricing then the box stores. Should you wish reconditon, they have that too! Parts specialist also.
Purchased SS stove!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hank's Appliances Inc

As a premier appliance repair company, it is our highest priority to deliver quality repair services on all Samsung appliance repair in Durham. We accomplish this, time and again, by using the very best equipment. We only use factory service parts. Samsung provides us with the latest technologies and tools at all times, for completing all local appliance service in Ajax, Bowmanville, Cobourg, Courtice, Oshawa, Pickering, Whitby.

Our Senior technician has over 27 years of experience. We value your time and we will provide you with a time frame. Hanks Appliance service in Oshawa

Our technicians scan every service call in order to pre-order parts for your repair to ensure it is done in one visit. We accomplish this in 85% of the time. Contact us today at 905 728 4043 to learn more about what sets us apart from the competition.​

The mission of Hanks Appliance Service is to provide honest, reliable, appliance repair services that stands head and shoulders above the rest.

CATEGORIES
Appliance Repair
SERVICES
Dishwasher Repair Washer & Dryer Repair Microwave Repair Refrigerator Repair Stove Repair
BRANDS
Samsung
WEBSITE
https://www.hanksappliance.com/
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Debit, Mastercard, Visa
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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