Handyman Connection - Vancouver

Carpenters
Burnaby BC V3N 4S9
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Handyman Connection - Vancouver
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79%

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Reviews by rating (past 12 months)

Reviews for Handyman Connection - Vancouver

Average customer rating:
8.8 10 (92 reviews)

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Leandro from Abbotsford
Leandro from Abbotsford
1 review Abbotsford, BC
10/10

5

I’ve hired Handyman Connections to do a number of jobs in my home, from restyling the kitchen, removing electrical and installing efficient toilets. They always come and provide a quote and I feel I pay exactly what I expect. I really appreciate how accountable they are. If they say they will arrive at a certain time they will and they’ll get the job done correctly the first time, I never have to deal with excuses.

Approximate cost of services:
$2,000.00
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Company Response

We are pleased to read that you were satisfied with our service! Do not hesitate to give us a call for any future work you need completed.

Nancy from Chestermere
Nancy from Chestermere
1 review Chestermere, AB
10/10

toilet fixed

Had a bathroom remodeled and had plumbers previously and had put the toilet in wrong, this Handyman Connections noticed the problem and came did the work to fix it. We were satisfied with the work that was completed, we’ve worked with and requested George a few times.

Approximate cost of services:
$0.00
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Company Response

We are always available to help repair or fix work that has not been done properly. Let us know when you need help on your next project and we will get the job done right, the first time!

Marcy from North Vancouver
Marcy from North Vancouver
1 review North Vancouver, BC
10/10

Gutter leak solution #15712

I have used Handyman Connection for years. Every time I do they solve whatever problem I've had. Always responsive when I call. They are always on time, and give a quote before they do anything. Friendly, professional. I trust their work completely.

Approximate cost of services:
$100.00
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Company Response

Thank you for letting us work with you. We are so happy to read that we have earned your trust. We strive to maintain the same level of quality for every job we take on. We look forward to helping you with your next project.

Barb from Delta
Barb from Delta
1 review Vancouver, BC
10/10

Fix pocket door

I used Handyman Connection's services, and I found the Craftsman and office staff very knowledgeable, courteous, and professional. The Craftsman had great troubleshooting skills, and was efficient. I would definitely recommend them to my friends and family.

- BM in Delta

Approximate cost of services:
$200.00
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Company Response

At Handyman Connection we try to apply the same level of knowledgeable, courteous and professional service that you noted; too each project we take on. Thank you for taking the time to write your review and we look forward to working with you again.

Kathleen from North Vancouver
Kathleen from North Vancouver
1 review North Vancouver, BC
10/10

Renovation

Handyman Connection recently completed a renovation for me. They did a great job! In addition, the craftsman was extremely amiable and trustworthy. I had no qualms about giving him a key to my house.
Thank you for sending such a knowledgeable and relaible craftsman.

Approximate cost of services:
$3,000.00
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Company Response

It was a pleasure working with you on your renovation project. We are also proud to read that we have earned your trust. We will strive to maintain the same grade of integrity and quality of work for every project.

Misha from Burnaby
Misha from Burnaby
4 reviews Burnaby, BC
9/10

garburator repair

A couple of weeks ago my garburator went on the fritz. I'm not sure what happened, but when I turned it on, I could hear the motor turn on for the garburator but none of the blades sounded like they were spinning. I called handyman connection and they were able to send someone out to look at it that same day. Rather than tell me that I needed to replace the whole thing, he told me that it was simply jammed and showed me how to unjam it safely. He also gave me tips on how to prevent jams in the future, like by throwing ice cubes down the drain and letting the garburator grind them up. I still had to pay for the service call but at least I didn't have to pay to replace the garburator as well.

Approximate cost of services:
$50.00
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Company Response

We were delighted to read it was a simple fix and did not require further expenses! Please let us know if there is anything we can do to improve your experience with Handyman Connection.

Sheldon Nider from Richmond
Sheldon Nider from Richmond
3 reviews Richmond, BC
8/10

Add door and repair crawl space

I needed a storm door as the rain was hard on my door. I also needed the crawl space secured and insulation added. I contacted Handyman connection, they put me in touch with Manuel who gave me an estimate and started almost immediately. I was happy with his work and I got this long delayed project off my list.

Approximate cost of services:
$1,700.00
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Company Response

It was great to work with you on your projects! We are always trying to improve ourselves to provide the best service possible. We look forward to helping you with any future projects.

elaine in New westminster
elaine in New westminster
4 reviews New Westminster, BC
0/10

Home Repairs

I hired Handyman Connection from the Home Show. The first person they sent out, I met at the door. Explained everything to him and then had to leave for work. The man assured me he had installed laminate on stairs before, knew how to install door trim. knew how to install a screen door and put the handle on it and knew how to install a mirror door. About the only thing this handyman knew how to do was install the mirror door which came with explicit instructions from the manufacturer on how to install it. He royally messed up everything else. It took him a week to finish an extremely poor quality job. I refused to pay for the service until the job was done properly. Then sent another handyman out which he did a fabulous job fixing but it took him 3 weeks to finish because he was fixing it in between other jobs. The end product was to my liking but what should have taken a week took a month because they didn't dedicate a full 8 hours to fixing my items but instead only came in between 2-4 hours a day. When I double checked their final quote. I actually paid double what I should have paid. I am throughly disgusted with this company and would never hire them again nor recommend them to anyone.

The response of Handyman connection is a complete fabrication. I have never hired this company "over the years" as I learned of them at the Home Show and the one Time I hired them, they screwed up. I work with construction code, architectural plans and drawings. Do not assume that because I am FEMALE that I do not know that the door handle is measured from the threshold, not the bottom step of my front door and 3 feet is the correct height. It is not.

Do not blame other companies or worse, the customer, which you have done both in your response below, for the total incompetence of the people you hire. I would NEVER recommend you to anyone especially now that I have read the complete falsification and fabrication of my Reno. You screwed up and made up something to try and cover your arse by blaming someone else and me. Accept responsibility and do the job correct the first time. Do not hire

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Elaine,

Handyman Connection takes pride in all of our Craftsman. We equally value our customers through providing our Total Home Protection Warranty of any work done by our craftsmen. We understand renovations can be stressful, and with the number of companies involved in your job. It is understandable and unfortunate all trades would be painted with the same brush.

As a new franchise owner, I am a bit concerned over the level of dissatisfaction your feedback implies. After careful review of our contracts with you, and consideration of your feedback it seems there are many pieces of information tumbling together.

As you know, Handyman Connection is often called on to complete or repair the work done by other companies. In your case, we were asked to finish installing laminate flooring to your stairs, and few other items started and left incomplete by other company. Having completed the initial contract, we were pleased you valued our workmanship by requesting additional jobs to be done. Regarding your concern about paying twice for a job, we have checked all your Invoices, and you have never paid twice for any job. Please call our office anytime during business hours to further clarify your concern about this issue.

After installation of the screen door, you directed the craftsman to reposition the door latch from the standard position to a higher position to insure safety of your child. An understandable request, however, once aluminum has been drilled, it is not possible to repair the frame to original factory condition.

Subsequently, you became displeased and contacted us to fix the remainder of the stairs which we did under our warranty. Handyman Connection values customer feedback by actively following up on each and every customer.

What is positive is that over the past number of years you have been so pleased with work of our craftsmen that you have subsequently contracted us to do further work for you. we really appreciate your business.

miche from Vancouver
miche from Vancouver
6 reviews Vancouver, BC
8/10

garburator repair

My garburator was jammed. When i turned on the power on switch, all i could hear was the motor but none of the blades were moving. I decided to call a handyman as i figured this was safer than trying to repair it myself. The service was great, it was a quick fix. Turns out something had gotten jammed inbetween the blades. He even showed me what i could do next time to safely unjam it myself.

Approximate cost of services:
$50.00
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Company Response

Thank you for trusting us to find the best solution for your garburator issue. Do not hesitate to call us if any other issues arise. Thank you for taking the time to write your review.

Sandi S in Coquitlam
Sandi S in Coquitlam
1 review COQUITLAM, BC
10/10

General uninstall, removal and clean up

I am very happy with the work done by George at Handyman Connection. I found the customer service from the beginning to be very good, everyone is very friendly and respectful, George stuck to the quote , did an excellent job and cleared out any mess.
I'm a happy customer and would recommend this company.

Approximate cost of services:
$200.00
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Company Response

We are glad everything went smoothly. Give us a call if you need any work done in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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