Gem Windows and Doors

Windows & Doors Installation & Service
Toronto ON M8Z 1V1
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86%

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Reviews for Gem Windows and Doors

Average customer rating:
8.7 10 (422 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Excellent leadership

I’ve signed a contract with GEM for 3 parts: replace the original wooden porch railing by an all-aluminum one, replace two single garage doors and replace the main front door. Both the garage doors and the main door are of excellent quality and the crews who proceeded with the installation were very experienced, friendly and did a perfect job leaving the place spotless. For the porch railing replacement, there were a few issues that have been corrected once addressed to GEM owners who took the time to meet me at my place to see on their own what was not right. They had no hesitation to give their commitment to fix everything to my satisfaction. And they delivered! Such leadership must be praised because it is rare nowadays when many companies unfortunately place more importance on sales and profit to the detriment of the quality of products, service and customer satisfaction. GEM demonstrated that they belong to the major league in their business and are top leaders.

Review has 1 previous version
Approximate cost of services:
$14,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your review. It is worth noting that when an issue arose, it was the owner who came to review the problem and rectify it. Just one of the benefits of hiring a family owned business such as GEM

aakash in Etobicoke
aakash in Etobicoke
1 review Toronto, ON
10/10

Exterior Doors

The installers were very proffessional and friendly, did an excellent Job.. They finished their work in time and I will definitely recommend to our friends. Gem Doors and windows provided an excellent customer service.

Approximate cost of services:
$4,700.00
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Company Response

Thanks for taking the time to let the rest of Toronto know that GEM is a great company to hire!

Private User
Private User
Private User reviews Toronto, ON
10/10

Window replacement

No issues as expected from original quote provided by GEM salesman, to short lead time of delivery to removal of old windows and addition of new windows. Thank you GEM for your excellent service.

Approximate cost of services:
$1,500.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Front Door

We have been in need for a new front door that not only suited the character of our home but also our neighbourhood. Our experience with Gem a Windows and Doors was fantastic. They were very knowledgeable, customer oriented and they delivered. Installation was flawless and they left our home spotless.

Thank you for a great experience!
Susy

Approximate cost of services:
$5,000.00
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Company Response

Thanks for this. A plan coming together is why you hire ‘the A team’, GEM

d ioi in Toronto
d ioi in Toronto
1 review Toronto, ON
10/10

Window installation

We had windows installed by GEM for the second time, after a great first experience, and once again the service, product were top notch. We were very satisfied with them and would use them again.

Approximate cost of services:
$6,000.00
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Door installations in Toronto
Door installations in Toronto
1 review Toronto, ON
10/10

Door installation, French and barn style doors

Very happy with this company. Meticulous job done by installer. French doors in the he living room and then the barn-style door in the bedroom - both are simply lovely. Installer was a pleasure to work with. Gary Britton was a marvelous sales person as well.

Approximate cost of services:
$4,554.00
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John in North York
John in North York
1 review Toronto, ON
10/10

Front Door and Garage Door

We are very happy with the service we received from Gem Windows and Doors. Our new front door and garage door look great! We will definitely recommend Gem to our friends and family.

Approximate cost of services:
$5,000.00
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Mojgan in North York
Mojgan in North York
2 reviews Toronto, ON
10/10

Changing all the windows of the house

In renovation of our house GEM windows was the easiest part to deal with. They did a very professional job in designing and replacing all the windows. They were on time and I love the new windows. I highly recommend this company!

Approximate cost of services:
$9,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Supply and Install Windows

Complete tear out (solid brick house approx. 90 years old) of existing windows and replacement with 3 new vinyl windows on second floor. Very satisfied with the work. Two workers. Professional workmanship done right and on time. The work was done on a beautiful warm day in December. Double digits. Caulking and turned out well.

Approximate cost of services:
$4,000.00
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Private User
Private User
Private User reviews Etobicoke, ON
10/10

Sliding door!

On-time, clean crew, no mess and it looks great! Nice aluminum capping on exterior. Interior trim work meets carpet. Good value for money paid. I would recommend GEM to others.

Approximate cost of services:
$1,700.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gem Windows and Doors

Gem Windows and Doors is Toronto's oldest and most trusted window and door retailer, serving South Western Ontario for over 60 years! Our showroom is designed to offer our customers choices from a wide range of window and door products. We specialize in custom window design and fabrication. We source ...
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