Gem Windows and Doors

Windows & Doors Installation & Service
Toronto ON M8Z 1V1
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86%

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Reviews for Gem Windows and Doors

Average customer rating:
8.7 10 (422 reviews)

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Raminta from Etobicoke
Raminta from Etobicoke
2 reviews Toronto, ON
10/10

Bathroom window replaced

I had a new bathroom window (double hung) put in. The contractors arrived on time, were very courteous and professional. I'm satisfied with the work done and the cleanliness of the job site.
I've dealt with Gem before and have recommended them to other friends and will continue to do so.

Approximate cost of services:
$600.00
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Company Response

Thank you for the kind words. We look forward to serving you and your family in the future.

Keith Davies in Toronto
Keith Davies in Toronto
1 review Toronto, ON
10/10

New back door

The men that showed up were the most curtious contractors, that we have had in our home. Their attention to details, on the small things was immaculate and I would not hesitate to use Gem again or to refer them to others

Approximate cost of services:
$3,200.00
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Company Response

This has to be one of the more original reviews we’ve ever had! “curious contractors” indeed. Thank you!

Regan R in Toronto
Regan R in Toronto
3 reviews Toronto, ON
10/10

New windows

GEM Windows is the best place in town for good quality windows and excellent installations. We recommend them to all people we know. There is no doubt we will use them again.

Approximate cost of services:
$4,500.00
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Company Response

Thank you, Regan. Our business thrives on referral business from our many happy customers and we’re pleased to include you in this long list

Private User
Private User
Private User reviews Toronto, ON
10/10

Window installation

I replaced my kitchen window. Through a misunderstanding, the flashing was the wrong colour. The installer sifted through his truck and found a matching colour. He was most accommodating and I am grateful.

Approximate cost of services:
$1,000.00
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Company Response

The difference between a satisfied and an unhappy customer can often be a matter of the installer listening and responding to details. We’re proud that our installers have very functional hearing!

Tammy i.
Tammy i.
8 reviews Toronto, ON
9/10

New Windows on Old House

We went with Gem because they offered to cover the cost of an environmental assessment of our home as part of the package; they offered an excellent product at a good price; the showroom was very nice and no one was pushy. Since having the main and second floors of our old house re-windowed we've also had them do all the windows in the basement; the windows are manufactured locally and the firings and hardware are smooth and efficient. They are a bit out of the way for us but we were very happy with the service.

Approximate cost of services:
$6,000.00
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Company Response

We very much appreciate return customers like you.

Donald Chillman in Toronto
Donald Chillman in Toronto
1 review Toronto, ON
10/10

Installation of a sliding patio door.

On July 25th, 2016, I had a sliding patio door installed by Gem installers. Over the previous 4 -5 years, I have had all the windows in my house replaced by Gem. The sales personnel are polite and knowledgeable. The installers are polite, efficient and also are quite knowledgeable. I would not hesitate to recommend this company to any one.

Approximate cost of services:
$1,650.00
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Company Response

As Toronto’s oldest window company we’re never tired of hearing about the quality of our work from our customers! Thank you.

Karen in Toronto
Karen in Toronto
3 reviews Toronto, ON
10/10

Kitchen Window

Wonderful customer service from Lori the receptionist and Paul in sales!!
Thank you so much for your suggestions and for being so patient.
You really made for an enjoyable experience for my entire family!

Approximate cost of services:
$1,000.00
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Company Response

Of course we’re patient with our customers. You are making a big, once in a lifetime purchase, and most homeowners start from a point of little knowledge.

Lorne Flynn in Mississauga
Lorne Flynn in Mississauga
1 review Mississauga, ON
10/10

New door and window

We plan on removing a wall between our existing kitchen and dining room to make one large kitchen. Each room had identical old windows. One window was replaced and the other window was removed and the brick below it taken out to fit a sliding door going out to a deck. We are extremely pleased with the product and work provided by Gem Windows and Doors. The company installers were professional, courteous and patient in answering the many questions I had. Everything looks great and they left the house as clean as when they arrived. I would have no qualms in recommending Gem Windows and Doors.

Approximate cost of services:
$3,600.00
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Company Response

This type of job is an example of one of the more difficult types of jobs that GEM does successfully all the time. Thank you for detailing our work in this review.

Wendy and John Hymus in Mississauga
Wendy and John Hymus in Mississauga
1 review Mississauga, ON
10/10

Window replacement

Lori and Richard are the best. They made sure we got our window replacements in a timely and professional manner. They made sure that the product was correct and was fitted perfectly

Approximate cost of services:
$0.00
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Company Response

Thank you for the kind words. “Professional” is what GEM is all about

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement of Double Pane Window Glass

Excellent job. Seymour was great to deal with. The installers were friendly, on time, neat and did an excellent job. Unfortunately I will need to replace some other windows in the future but they were good enough to measure these and keep the measurements in my file for future orders. Highly recommend Gem to all those with window needs.

Approximate cost of services:
$5,000.00
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Company Response

Gem thanks you. Seymour thanks you! We’re here for you when you need us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gem Windows and Doors

Gem Windows and Doors is Toronto's oldest and most trusted window and door retailer, serving South Western Ontario for over 60 years! Our showroom is designed to offer our customers choices from a wide range of window and door products. We specialize in custom window design and fabrication. We source ...
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