Renewal By Andersen Of Greater Toronto

Windows & Doors Installation & Service
Mississauga ON L5L 5Y7
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Windows & Doors Installation & Service
Renewal By Andersen Of Greater Toronto
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96%

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Reviews for Renewal By Andersen Of Greater Toronto

Average customer rating:
9.6 10 (164 reviews)

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L.
L.
14 reviews Toronto, ON
10/10

Jacob: window Caulking follow up

I had windows changed by Renewal by Anderson. The caulking had come away from the brick. After a few months of asking the company to follow up as per the warranty, Jacob attended my home.

He did an incredible job and even went above and beyond to fix up some other places.

Thank you Jacob for making this company look good,

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Company Response

L, we're delighted to hear that Jacob resolved your issue. Thank you for your patience and never hesitate to call us if you need anything in the future!

Sarah in Toronto
Sarah in Toronto
6 reviews Toronto, ON
8/10

Good product and great technicians; but costumer service is lacking

Recently got new windows with Renewal and the product has been great! The salesman, Cornell, came to our home and was knowledgeable and patient/ not pushy and helped us understand a variety of options. Installation was pretty easy and when one window didn’t work quite right, Jacob was the tech who diagnosed and repaired the issue professionally. He was friendly and knowledgeable and did a great job.

My only complaint is with customer service. Given that we did have a small problem with one of our windows, it was disappointing that the service staff rarely followed up when they said they would and often didn’t know our situation when I called in so I was always telling the story from scratch. This was really frustrating. I would recommend getting the name and direct extension of the person you are dealing with in order to expedite any issues!!

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Company Response

Sarah, we're delighted to hear how happy you are with your beautiful new windows! Thank you for choosing us for your project and we appreciate your feedback - it will only make us better and I will make sure it gets to the proper department :)

None in Mississauga
None in Mississauga
0 reviews Mississauga, ON
10/10

Service

Jacob the service tech came to install two sash and he did a great job. He was right on time and he even clean my glass and show me how to operated the windows.

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Company Response

You're always in great hands with Jacob. Thank you for letting us know how well he took care of you and your home and never hesitate to reach out to us if you need anything!

Paul
Paul
3 reviews Toronto, ON
10/10

Window Replacement

We saw Renewal by Andersen at the Green Living Show (2019) and visited their booth as we needed our windows replaced. Our sales experience with Bryon was great. He took the time to explain how Andersen was different and what their product offered and made some suggestions along the way.

Our installation went really well. Ben and his crew were really nice and professional, often asking if there was anything else they could do or go above and beyond for us.

The new windows are great and we feel they are making a difference. Our home is generally chilly and anything that can help insulate definitely helps.

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Company Response

Paul, our team works hard to make your replacement project the best so we're thrilled to hear you enjoyed your experience with us. Thank you for choosing us and should you need anything in the future, please let us know...we're always here for you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement windows and sliding patio doors

We started with a laundry room window and kitchen window, then added 2 outside doors to dining room then replaced 6 patio doors.
The product is new, composite material, its not aluminum and not vinyl but it looks fantastic.
They encountered a problem installing the patio doors, but handled it very professionally, the team of Joe and Eakam and Danny did an outstanding job. They worked long hours until the job was complete.
I have 6 more patio doors to install in the master bedroom and would have no hesitation hiring this team by Andersen to complete the job.

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Company Response

There is no greater praise that a repeat customer. Thank you so much for trusting your home to us time and time again. We look forward to your next project and are here when you need us!

Daniela & Kevin from Burlington
Daniela & Kevin from Burlington
4 reviews Burlington, ON
10/10

Excellent Quality and Service!!

My husband, dog (haha) and I were VERY impressed by the level of workmanship, quality and hard work Ivan, Dylan and Robert put into our new windows. As soon as I got home from work, I can already feel the difference in our house! These three guys were a true pleasure to work with...so friendly, knowledge and put a lot of care into our install. They were even so playful and sweet with our dog, Dave and he enjoyed hanging out with them too! Also big thanks go out to Jason who came to our house to pitch Renewal by Andersen to us...we were completely sold on the quality of this product and Jason is an asset to the Company! Keep up the great work Jason, Ivan, Dylan and Robert!! We absolutely love our windows and trimming!!

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Company Response

Daniela & Kevin, thank you so much for taking the time to detail your experience. When we talk about Renewal by Andersen Signature Service, this is exactly what we mean. We're happy to hear that YOU (and your dog) are happy, and are glad we had the opportunity to work on your project. Thanks again!

Bob in Toronto
Bob in Toronto
1 review Toronto, ON
10/10

Replacement of patio doors and bay windows

Had Anderson replace a large bay window and the patio doors in our home. Composite material used for long life. The installers were very professional and work completed on time.

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Company Response

Bob, So overjoyed to hear you were satisfied with the product and process! Thank you again for your business

Sue K. in Milton
Sue K. in Milton
0 reviews Milton, ON
10/10

Window Replacement

Thanks again so much to Renewal by Anderson Windows for a great job! Had a small hole that one of the installers noticed when installing our new windows 3 weeks ago. Set up a date to have it replaced and Jacob was here exactly the time we were told he'd arrive at our home, did a fantastic job replacing it with the new one and was very polite and courteous too! Renewal by Andersen has an amazing team! Thanks again!

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Company Response

Sue, thank YOU for taking the time to share this with us. We're always here for you when you need us so never hesitate to reach out!

Edgar Crowdy from Toronto
Edgar Crowdy from Toronto
2 reviews Toronto, ON
10/10

Large front window replaced

Very happy with the whole process with this company from sales (Tim), to final measurements (Jim) to installation (Vasyl Crew). We had 3 windows replaced, including a large front window. Everything got done as described, professionally, and it looks great.

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Company Response

Edgar, we're delighted to hear that you had such a wonderful experience throughout the process. Thank you for choosing us for your project and for sharing this with us!

Sobia in Mississauga
Sobia in Mississauga
1 review Mississauga, ON
10/10

Window Repair

I had an issue with the windows and called in for a repair. Renewal by Andersen promptly sent in Jacob. Jacob quickly repaired our windows and educated on the usage of the windows. Jacob was very neat and pleasant to deal with. I am very pleased with the decision to purchase my home windows from Renewal by Andersen.

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Company Response

Sobia, we're thrilled to hear how happy you are with your purchase. Thank you for sharing your experience with us...we truly appreciate it

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renewal By Andersen Of Greater Toronto

Renewal by Andersen of Greater Toronto is proud to serve the window replacement and patio door replacement needs of the greater Toronto area.

Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the greater Toronto window replacement business.

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