Renewal By Andersen Of Greater Toronto

Windows & Doors Installation & Service
Mississauga ON L5L 5Y7
Write a Review
Write a Review
Website
HomeStars
Windows & Doors Installation & Service
Renewal By Andersen Of Greater Toronto
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Renewal By Andersen Of Greater Toronto

Average customer rating:
9.6 10 (228 reviews)

Sort by

Sonia in Toronto
Sonia in Toronto
0 reviews Toronto, ON
10/10

Replace two large sliding doors with half-circle windows above

A couple years ago, we had two beautiful sliding doors with half-circle windows above installed by Renewal by Andersen, beautiful! Recently, one of the door handles became loose so Jacob came out to repair it and to check on the others. We pointed out that some grouting at the threshold was missing, so he returned with Marty to do the repairs.
They did a great job, cleaned up nicely and now both are doors are perfect, thank you Jacob and Marty!

Was this review helpful?
Company Response

Sonia, we're delighted to hear that Jacob and Marty were able to resolve your issues quickly and without any fuss. Thank you and please never hesitate to call us if you need anything - we're always here for you!

Andrew in Toronto
Andrew in Toronto
0 reviews Toronto, ON
1/10

New windows for Victorian house

Unfortunately after seeing all their fancy commercials on TV, their follow up to a terrible installation job has been awful! They ruined some of my bricks when installing the new windows and after 2 years of complaints and broken promises we still haven't had them address or fix the problem. Should have been weary about their high pressure tactics and smooth talking in the first place, but when the chips are down Anderson is no were to be found to fix the bricks they destroyed. Not only did it devalue our beautiful Victorian house it looks outright terrible. We've patiently waited for close to 2 years to have someone fix our bricks and due to covid we've been more than patient but enough is enough. Windows are quality but their after installation, warranty and follow up service are non-existent. Not sure what next steps will be but we've had enough of the run around! Very unfortunate.......

3 of 3 people found this review helpful.
Was this review helpful?
Bruno in North York
Bruno in North York
2 reviews Toronto, ON
10/10

Replacement windows

A company that strives for perfection, from sales through to installation.
Very pleased with the service and product.
If your looking for an inferior product and a professional that employs great amazing people, this is the window company to do business with!

Was this review helpful?
Company Response

Bruno, We're so glad you had such a positive experience and that you are pleased with the final results. Thank you and welcome to the Renewal family!

Paola & Anthony
Paola & Anthony
0 reviews Mississauga, ON
10/10

Window Installation

“The windows look amazing and far exceed our very high expectations. The installation was meticulous. Ivan, And his two assistants Dylan and Robert were careful to keep the house clean despite huge installation requirements including the removal of two bay windows. We are so pleased with our outcome and have already received so many compliments from neighbors, friends, and family. ”

Was this review helpful?
Company Response

Paola & Anthony, we're so happy that you're happy! Thank you for trusting your home and project to us and welcome to the Renewal family :)

Private User
Private User
Private User reviews Hamilton, ON
10/10

My story

Renewal by Andersen window was installed 2 years ago, this fall is my 1st time clean it.
The smooth curve design everywhere, it let cleaning window become more easy and enjoyable.

During cleaning, I found a small gap between window frame structural connections which can only be seen from outside. I sent picture to Andersen window office, following 2 more communication e mails about serial code. I got their final decision within 48 hours----completely change new window.

Now everything was done. After 28 days since my reporting, my window was replaced completely. It was only 5 minutes for Mr.Jacbo to install the new one. I like this company’s working speed.

This is not my 1st time see Jacbo. Last time he showed me what he found during his cleaning--- one tiny light scratch on the glass facing window inside. Frankly if I catch it, mostly I will ignore it because of its hard invisible. I very respect Jacbo’s honest. At the same time, he advised me solutions, replacement or financial compensation.

Window is a big investment for every home owner. Honest partner is important.

After I placed order 2 years ago, technician Mr. Nathaw came home to accurate the measurement. His rich experience saved me hundreds dollars. He suggested me to keep some original window wooden frames. And thanks for salesman Mr.Daniel honest price adjustment.

I started to know Renewal by Andersen 2 years ago from Home Show Exhibition. Their huge display attracted me. Afterwards, salesman Daniel visited my home. It was almost 3 hours conversation with him. I very enjoyed this education class. It is still vivid in my mind. His tested my old window, the results let me surprise. He showed me the unique material used by Andersen and their considerable curve design, let clean much more easy. Specially, their secret of Argon gas seal, this exclusive technology let me very motivated. Daniel read me the outstanding remark of Andersen window from real estate agent list. It let me extremely feel confident for this investment plan. I am very appreciated Mr.Daniel super sales skill. And the company offers many flexible payment way, it helped the dream became true.

I am happy to make a big decision of renewing all my windows by Andersen because of their quality, plus Renewal by Andersen excellent customer service let home taste more sweet.

Was this review helpful?
Company Response

Thank you so much for sharing this with us! We're thrilled to hear how happy you are with the team and with your windows. We are ALWAYS here for you so please never hesitate to call us if you ned anything :)

Private User
Private User
Private User reviews Kitchener, ON
10/10

Windows

On two occasions, a couple of my windows needed small repairs and adjustments. The follow-through from this company has been excellent. Both times, Jacob identified and skillfully solved the problems. He also took the time to demonstrate the steps for cleaning the tilted double hung windows. Jacob is a great asset to this company, and it is great to know that there will be continued service and support for many years to come. My new windows were a major investment and it is assuring that Renewal by Andersen backs up their products, long after the sale and installation!

Was this review helpful?
Company Response

Thank you for taking the time to share your experience with us. We are ALWAYS here when you need us, so please never hesitate to reach out :)

Daniela in Toronto
Daniela in Toronto
0 reviews Burlington, ON
10/10

Great Customer Service and Warranty!

My husband, dog (haha) and I were VERY impressed by the level of workmanship, quality and hard work Ivan, Dylan and Robert put into our new windows. As soon as I got home from work, I can already feel the difference in our house! These three guys were a true pleasure to work with...so friendly, knowledge and put a lot of care into our install. They were even so playful and sweet with our dog, Dave and he enjoyed hanging out with them too! Also big thanks go out to Jason who came to our house to pitch Renewal by Andersen to us...we were completely sold on the quality of this product and Jason is an asset to the Company! Keep up the great work Jason, Ivan, Dylan and Robert!! We absolutely love our windows and trimming!!

We also want to give great accolades to Jacob, a service technician. He came by to complete some minor repairs and really knows his stuff! Jacob was extremely attentive, knowledgeable, kind, reliable and thorough and you know he takes great pride in his work! He was so kind to even check all of our windows to make sure there wasn't anything we may have missed. We need more service and kindness like him!! Thank you Jacob!! A true professional!!

Was this review helpful?
Company Response

Daniela, we truly appreciate you taking the time to write about every part of your experience. All the benefits you are already experiencing is music to our ears. Thank you for giving us the opportunity to serve you and your family!

Two Sisters
Two Sisters
1 review Toronto, ON
10/10

Window replacement

We are very pleased with our new windows, and all levels of service from Renewal by Andersen. We had all of our windows replaced, and are happy that the job could be completed prior to the onset of winter.

Staff were professional, courteous, punctual, took time to explain the products, and followed Covid-19 protocols. Joe, Eakan and Sebastian were mindful of the property, and their workmanship was exemplary. Each part of the job was coordinated very effectively. Thank you for the excellent service.

Was this review helpful?
Company Response

Two, thank YOU for trusting your home to us! We are very glad that we could help you with your window replacement project and get it all done on schedule for you. We hope you enjoy your view for the years to come!

Nancy in Toronto
Nancy in Toronto
0 reviews Toronto, ON
10/10

Window Replacement

We are extremely happy with our new windows. We meet John who came into our home to explain why Renewal by Andersen is the best. It was his knowledge & explanation which taught us about why these windows are better than anyone else. The best!!! We wanted this product. Quality windows which definitely added to the curb appeal to our beautiful home. He was professional & treated us like family. It was an amazing experience. The staff came in to install were all professional, clean and installation went smoothly. John followed up checked the installation which was very nice to see a company who cares. I was impressed. I would recommend this company to anyone, family, friends who are looking for new windows.
thank you so much John & his team we are a happy customer!!!!

Was this review helpful?
Company Response

Nancy, thank you for sharing such a wonderful experience with us! We're extremely proud of out team for taking such great care of you thought the process and we're delighted to welcome you to the Renewal family :)

T Stew
T Stew
1 review Mississauga, ON
10/10

Window replacement

From start to finish they were professional, knowledgeable. The took the time to explain things and ensured we were satisfied through the whole process. Our windows look immaculate! Clean up was great and manager frequently checked in to see how the process was going. Highly recommend

Was this review helpful?
Company Response

T Stew, we're so happy to hear that you had such a wonderful experience throughout the process. Thank you and enjoy your beautiful new windows for many years to come!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renewal By Andersen Of Greater Toronto

Renewal by Andersen of Greater Toronto is proud to serve the window replacement and patio door replacement needs of the greater Toronto area.

Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the greater Toronto window replacement business.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.